Any Computer Whizzes Out There..... Please??!!

roseofsharon
Casa Felice, Southampton, England UK

Posted: May 8, 2008, 6:47 PM CST

Just had some horrid PC problems sorted out with the help of a fellow CSer....... thank you!! But now I can't view the videos..... it tells me that additional plug-ins need to be installed. I had no problem before.....

HELP!!!! What do I do??

BTW...... semi-ludite here!!

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SatelliteServer
somewhere Canada

Posted: May 8, 2008, 6:50 PM CST

go to download.com and get plug ins for the videoplayer if a Microshaft product go to msn.com

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gentlepaws
Any town, Ontario Canada

Posted: May 8, 2008, 6:55 PM CST

SatelliteServer wrote:

go to download.com and get plug ins for the videoplayer if a Microshaft product go to msn.com

Did you mean a Microsucks product ?

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StressFree
Kalmar, Kalmar Sweden

Posted: May 8, 2008, 6:56 PM CST

roseofsharon wrote:

Just had some horrid PC problems sorted out with the help of a fellow CSer....... thank you!! But now I can't view the videos..... it tells me that additional plug-ins need to be installed. I had no problem before.....

HELP!!!! What do I do?? BTW...... semi-ludite here!!

Scream obscenities at it.

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RillyNiceGuy
Warren, Arkansas USA

Posted: May 8, 2008, 6:58 PM CST

She said computer whizzes........piss on it!

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SatelliteServer
somewhere Canada

Posted: May 8, 2008, 7:03 PM CST

gentlepaws wrote:

Did you mean a Microsucks product ?

Yeah I bout a dual core and its not bad but loaded Vista nad never read any reviews on it, hurt my feelings the thing is beta software...

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bamabulldog08
tuscaloosa, Alabama USA

Posted: May 8, 2008, 7:28 PM CST

I might whiz a lot of places but never on a computer. lol

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roseofsharon
Casa Felice, Southampton, England UK

Posted: May 9, 2008, 1:22 AM CST

SatelliteServer wrote:

go to download.com and get plug ins for the videoplayer if a Microshaft product go to msn.com

Thank you so much, SS..... I will try that, I am grateful to you.

As for the rest of you, I like a joke but I genuinely needed some help here.... and I asked politely enough. How churlish of you!!!

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emc_eile
galway, Galway Ireland

Posted: May 9, 2008, 4:19 AM CST

gentlepaws wrote:

Did you mean a Microsucks product ?

will send you some info in a mail hun, saves the backlash from non helpful people ..... but do agree stay away from MS if you can!!!

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skwidwurd
Aberdeen, Scotland UK

Posted: May 9, 2008, 6:26 AM CST

chances are you've deleted corrupt files which have attached themselves to dll. files needed in order to play the videos.

try downloading real player for free and set it as your default

http://uk.real.com/player/more

this will play most video files. if it's dvd movies you're trying to watch then there are loads of free dvd players to be found. personally i use avs dvd player.

http://www.avsmedia.com/DVDPlayer/

that should sort you out but if it doesn't then feel free to mail me

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Hugz_n_Kissez
Someplace, Ontario Canada

Posted: May 9, 2008, 6:32 AM CST

Did you re-do your windows updates????

I recently downloaded firefox and normally use Internet Explorer and it took all my plug-ins off Explorer so all I had to do was do a windows update and all my plug-ins were back!!!!!!!!!

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roseofsharon
Casa Felice, Southampton, England UK

Posted: May 9, 2008, 5:19 PM CST

Thanks for those suggestions, folks, and for the mails.....

I have tried some of them and it hasn't worked. I recently installed Firefox.... it seems as though that may have something to do with it?? (Hugz??).

I am clearly being dim about this.... any chance someone can give me step-by-step instructions?? It keeps telling me that I need to close all browsers first but surely I can only access the downloads by Googling via Firefox??!!

What a plank!!!

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tufty
Chelmsford, England UK

Posted: May 9, 2008, 5:22 PM CST

Depends n what kind of file you're trying to play?

loads of differing formats and each uses their own codecs

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tufty
Chelmsford, England UK

Posted: May 9, 2008, 5:22 PM CST

Oh, and the O/S would be handy to know as well

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roseofsharon
Casa Felice, Southampton, England UK

Posted: May 9, 2008, 5:24 PM CST

tufty wrote:

Depends n what kind of file you're trying to play?

loads of differing formats and each uses their own codecs

Hi Tufty!!!

I simply want to view vids on You Tube and here on CS..... I could before, now I CAN'T!!!

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tufty
Chelmsford, England UK

Posted: May 9, 2008, 5:29 PM CST

Ah gotcha, If you restart Firefox when you do the plug in thing it allows the software to install as it won't while the browser is still open, when you click the firefox icon to restart it will offer you the option of continuing browsing where you left off anyhow

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tufty
Chelmsford, England UK

Posted: May 9, 2008, 5:34 PM CST

If that fails, run a search for a file named:

WPSWF32.dll

If its found, right click, copy it then paste it into

C:\Program Files\Mozilla Firefox\plugins

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keytone
metro, Oregon USA

Posted: May 9, 2008, 5:43 PM CST

roseofsharon wrote:

Thanks for those suggestions, folks, and for the mails.....
I have tried some of them and it hasn't worked. I recently installed Firefox.... it seems as though that may have something to do with it?? (Hugz??).

I am clearly being dim about this.... any chance someone can give me step-by-step instructions?? It keeps telling me that I need to close all browsers first but surely I can only access the downloads by Googling via Firefox??!!
What a plank!!!

Dear Alison ,just a note,,,,please be careful,,,I had a mesage to install a file to view a video and it ended up taking 24 hours to get rid of a malicious virus,,,,what ever it asks you to do at least download it and then Virus scan it before the install,,what file is it asking to "install" or "download"??
;-}

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p_seg
Central, Xlokk Malta

Posted: May 9, 2008, 5:51 PM CST

roseofsharon wrote:

Just had some horrid PC problems sorted out with the help of a fellow CSer....... thank you!! But now I can't view the videos..... it tells me that additional plug-ins need to be installed. I had no problem before.....

HELP!!!! What do I do?? BTW...... semi-ludite here!!

is the problem sorted?

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roseofsharon
Casa Felice, Southampton, England UK

Posted: May 9, 2008, 6:26 PM CST

Thanks everyone, and for the advice Keytone.....

Paul.... no, I have tried everything that's been suggested. I am at my wit's end!!!

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