I am a dummy, okay? I'm not smart enough to be in charge of a smart phone but I tell you what, neither are the people out there selling them
I went into a Virgin mobile shop to say listen, having problem downloading apps, what am I doing wrong? So a kid of about 9 looked pityingly at me and said I don't close apps properly when I finish with them, which would help space, but I should phone Virgin direct and upgrade.
So I phoned Virgin direct and they said £125 please. WHAAAAAAAAAAAAAAT? Turns out he thought I wanted to upgrade my phone. Took us about 20 minutes, with his English and very odd accent, for us to establish I wanted to upgrade my service. Naw, he said, ah doan theng yew node ta, yew doan yis it arl es it os.
I ran the translation through my head, then said but I can't download apps, there is insufficient space?
Elozabiff, he said patiently, yew node ah mimmory cad.
I asked where I get a 'mimmory cad' and he said back at the shop. So I went back to the shop
only 8 miles away
and got a 12 year old who said oh but we don't sell them HERE.
Where, then?
She didn't know. Maybe Tesco, she said. I walked out, and 2 shops away was a shop selling mobile phone accessories. Including memory cards.
So I'm sorted but seriously, is it just me being thick, does anyone else have these problems with smart technology and the people who are supposed to explain it to dummies like me?