When an employee leaves the company...

One of my sales associates left the company last week. He may have told the owner sooner, but I heard about it on Wednesday, he was gone by Friday noon.

I won't miss him.

As sales staff, we all have a list of responsibilities. He wasn't pulling his weight and it's been going on for a long time. The 2 managers before me bumped heads with this guy that ended up in arguments. They were right and he was wrong. I've asked him to follow his jobs more closely and he said he would but the same problems came up over and over. Basically, he over-designed layouts making the installations difficult. His drawings were always lacking notes and interpretation how his projects were to be installed sometimes often failed. It always took more time and materials to finish his projects and get paid.

Getting him to have his clients choose hardware when they selected doorstyle and color never happened. It was always after cabinets were installed and required an additional trip where we had to pay the installer to go back.

Our IT administrator was out for a few days and as soon as he returned I had the password to this guy's account changed and all his mail gets forwarded to me now.
I haven't looked at the history of emails on the computer that was assigned to him, but the new stuff had lots of spam and BS subscriptions that were not work related. I'll get to his old emails in a few days. It won't surprise me to find a stack of complaints from his customers.

Other than personal, there was no stated reason why he left, but I suspect is had something to do with his clients no longer wanting to work with him. One contractor said he was pleasant to work with in the beginning, but didn't listen to his customers needs/wants and always steered the design to what he wanted and not what they wanted. Hearing that from several unrelated sources was unusual. The same pattern over and over.

I was more concerned with the 'bottom line' in that, he wasn't selling enough to justify his salary. Add the number of mistakes and reworks of his designs... The company didn't profit from having him. I have other sales people who can share the projects he was working on and it won't be long before he's just a memory.