Don't call me, I'll call you...

My car is under manufacturers warranty and I'm entitled to some free oil changes. I booked an appointment about a week in advance and they confirmed by email.
The email also contained an advertisement.
The next day, I received another confirmation of the appointment and like the first, it contained an advertisement. The third day... you guessed it. Another reminder of the appointment along with an advertisement. Okay... Enough.

I clicked the unsubscribe link at the bottom of the email and 2 more days of emails and advertisements. Obviously they are unaware I clicked the link to unsubscribe.

We're past the oil change. While I was there, I looked at one the the new models for 2022. It's not what I expected, nor am I inclined to pay $6,000 over sticker price, give a deposit and wait 4 to 6 weeks for a car to arrive. However a few emails came through from the dealer... sales rep and one from the sales manager. That unsubscribe button is getting lots of use so I actually replied formally requesting they stop sending me emails.

Sheesh!
Don't call me, I'll call you...
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Comments (2)

Another one of the problems is after the service, sale or meeting with a salesman a 'how did we do' email appears. Since that constitutes a different type of communication, it's possibly their way out of the unsubscribe.
I went to see an eye doctor and after a performance survey email appears.
I went to see a cardiologist and after a performance survey appears.
I ignore them and they normally go away.
Confirming that some of the car dealership emanated from different sources within the corporation. Sales, Service, Sales manager, etc.
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chatillion

Boca Raton, Florida, USA

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created Apr 2022
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Last Commented: Apr 2022
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