22/12 My flight was canceledUnbelievable. My flight back home was canceled at final minutes on 21/12 because of heavy and thick snow. I struggled in the long queue for re-booking my flight.
Any way I love Air France. They have taken care of their passengers well. I am appreciated with their service. Even though I am in a bad mood on this situation I still feel good of their service.
But there is one thing I am really unhappy is about the airport Wifi service. You see nowadays connecting to internet is very important because it provides chances to connect people, keep in touch with people and information updated as well as other useful online services. But at the airport, In Wifi Zone I could see some hot spots available in the searched list but many of them are secured. If not secured then I could connect but no internet access. It is so funny really.
I was so upset when I was in airport cafe and I could not access internet with their wifi. I talked it to a waitress then she replied me that she was so sorry since she could not fix it. So nice reply isn't it!? If I used internet just to relax I don't care much but in such situation I need internet to call my parents to update them my situation at the airport and it was so hurt.
cafes in my city if I raised such problem to any waiter or waitress s/he will rush to technician or any responsibility person for support until the problem is solved or any clear explanation is given.
Whatever it is, I already got my flight information and I will leave tomorrow I am confident that because the weather is so far so good.
Once again I would like to emphasize that I like Air France and their service. They have done very well in such situation.