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Even shop assistants have to do a 3 year apprenticeship!!!..learning ALL about how the shop runs ..... ordering, pricing, customer relations, cleaning, etc etc... all about the products, bread baking, cheese selections ...... They dont just sit behind the till!
Here most shop assistants have a strong Russian dialect, I don´t think they had any apprenticeship, they just sit behind the till and are not very friendly, by the way.