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The pools were built on the footprints of the original Twin Towers that stood there for so many years. All the names of those who died on that day whether in the Towers, The Pentagon, a field in Pennsylvania, police, firemen and EMS are engraved on the marble edges around each Memorial.
All four sides of each pool has water running down the side which is then recirculated.
In order to keep the area from being overcrowded you need to make a reservation in advance of the date you want to go there. There is no charge.
Security is very heavy. First you go through a metal detector. Each person's reservation has a scanning bar on it. They scan it several times before you even get into the area and scan it again when you leave. Scanning it when you leave is for two reasons: One to see how long you stayed there and two, to make sure no one is hiding in there.
I had a hard time holding my emotions back. I did find it comforting to rub my hand over names like Jeremy Glick who organized the passengers on the flight to rush the pilot that was trying to fly the plane into Washington. He was successful in diverting it to a field in Pennsylvania.
I plan to go back when the Memorial Museum is finished which should be later on this year.
I can't imagine what it's like for someone who lost a loved one that day to go there and see that person's name engraved in the marble edges...