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i trundles home and replaced the black cartridge and it worked fine...however, when the black ink cartridge was about 3/4 full i also ran out of megenta.. strangely as i hardly ever do colour printing... anyway, i replaced the megenta cartridge... no problem...it shows up as full on the ink levels screen... the problem is that i then tried to print something and apparently the new black ink cartridge had run out..it had gone from 3/4 full to empty in a instant..
now, as it wasn't exactly cheap, i would like to recover what i think i should have remaining in the black ink cartridge...i have tried everything...shaking it, taking it out and replacing it several times..nothing...black ink out...buy a new one...but there is no way that i have used the whole cartridge...i have hardly used any at all...
are the good folks at E having a laugh?...
any help appreciated...