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Finally 2 weeks ago decided to get my own ADSL2 and waited all this time for this provider to send me a router... and today it arrived.
I thought.... wrong..
This company knew all along when they sold me the plan and router, that Telstra had only given them 10 ADSL spots.. and I was number 11.. Did they think to tell me... NO... so all that carryon this morning, trying to figure out why I could not get this router to connect was a waste of time... Yes, they said ... send the router back..
So after I calmed down.. I decided to head down the hill to a Telstra shop... Waited in line for almost 30 mins. to put my name down on a sheet, told to come back in an hour or so... Great..
So I come back about 1.5 hrs later to wait for another hour to be served..
and there is far more to this story, but I am tired just thinking about the carryon... misinformation continually...
The end is ... I have a 4G wireless thingo... and spent the last hour charging it and getting it to work... Finally...
What a day... n I'm thinking, is it just me, or does anyone else have rough rides with companies and their misinformation...????