1) Let's start with a test. Please click the Play button on the following box to see if you can hear the music:
2) If you do not hear the music, make sure to turn the volume up on your computer's speaker.
3) If you still do not hear the music, there may be a yellow bar across the top of the page that asks you if you want to "Allow" or "Deny". Click the "Allow" button to hear the music.
4) If you're still having trouble, please Contact Us and tell us which Browser and OS you are using. So that we can try to find a solution.
NOTE: If the above audio file works, then that means it should also work on the eCards. Note that not all eCards have music. If an eCard has music, it will have a Play Button like the above audio file.