Review your account info If someone else got into your account, you want to make sure they didn't use your data or change your settings. Sometimes attackers make back doors into your account so they can still see your information after you reset your password. Use the following steps to review your important settings.
Show all If you suspect unexpected or unauthorized charges on your account If you use OneDrive If you use Outlook or Hotmail
Go to account.live.com/acsr. Under Email, phone or Skype name, enter the info for the account you need to recover. Enter an email address that we can use to contact you about your account recovery. Enter the characters you see on the screen to prove you're not a robot, then select Next. A screen will pop up asking you to verify that email address. We'll send you a security code in an email. Enter that code, and select Verify. Now you'll be asked to answer several questions about yourself and your account. Fill in as much info as you can, even if you're not sure. See Tips for filling out the recovery form below. Select Submit when you're finished.
Recover your Microsoft account If none of the above helped get you back in to your account, fill out the account recovery form. This is the last option to get you back in to your account if you can't reset your password or an attacker changed your account settings. See Recover your Microsoft account for additional info.
Change or reset your password If you're having trouble signing in with a local account, see Reset your Windows 10 local account password for info.
If you think your Microsoft account has been compromised, try to sign in to it online. (If you're already signed in on your device, sign out first.)
If you successfully sign in, you should change your password immediately. This will stop anyone who knows your password from signing in again. Go to the Security page, select Change password, and then follow the instructions. If you can’t sign in to your account, try resetting your password. Select Forgot my password on the sign-in page, choose the reason you need to your password reset, and then follow the instructions. If your account is not blocked and you're still having trouble signing in, see When you can't sign in to your account for more tips.
and "If I had a 'coin' for every 'something', I'd have 'a lot of money'" (insert your favorite coin, something and amount of money).edited Nov 3 '11 at 19:52
jarred1 Blog Comments (2,041)
RE: Looking for help with Outlook.com
Review your account infoIf someone else got into your account, you want to make sure they didn't use your data or change your settings. Sometimes attackers make back doors into your account so they can still see your information after you reset your password. Use the following steps to review your important settings.
Show all
If you suspect unexpected or unauthorized charges on your account
If you use OneDrive
If you use Outlook or Hotmail