ConnectingSingles Cookie Policy

Last Updated: July 24, 2024

This Cookies Policy is designed to help you understand how ConnectingSingles.com (“ConnectingSingles,” “we,” “us,” or “our”) uses Cookies and similar technologies like pixels, session replay, and local storage. For additional information that may pertain to our practices with respect to Cookies, please also see the policies of our partner, HubPeople Ltd, that provides our white-label dating experience https://hubpeople.ai/, which are included here by reference.

How cookies are used on ConnectingSingles

Cookies and similar technologies like pixels and local storage provide you with a better, faster, and safer experience on ConnectingSingles. Cookies are also used to operate our services, which include our websites, applications, APIs, pixels, embeds, and email communications. Specifically, ConnectingSingles uses these technologies to:

  • Deliver features and functionality of ConnectingSingles services.
  • Save and honor your preferences.
  • Protect you against spam and abuse.
  • Show you more relevant ads.
  • Understand how you interact with our services and where we can improve.
  • Measure the effectiveness of our advertising and marketing.
  • Rate how our services perform and identify bugs and other quality issues. 
  • Gather data used to operate our business — from measuring our audience size to enforcing the ConnectingSingles Terms of Service

What are these technologies?

Cookies are small files placed on your computer as you browse the web or use a web-enabled app. We use cookies to operate our services, discover how people use our services, understand how to make them work better and more. See above for more examples of how we use cookies. 

Pixels are small amounts of code placed on a web page, in a web-enabled app, or an email. We use pixels, some of which we provide to advertisers to place on their web properties, to learn whether you’ve interacted with specific web or email content — as many services do. This helps us measure and improve our services and personalize your experience, including the ads and content you see.

We use session replay tools, which record your interactions with our ConnectingSingles, such as how you move throughout our platform and engage with our website. This information helps us with personalization of our services, improving performance, analytics, advertising, and fixing technical issues visitors may be having with ConnectingSingles.

We use local storage to save data on your computer or mobile device. We use data from local storage to turn on web navigation, maintain video player preferences, customize what we show you based on your past interactions with our services, remember your preferences, and measure ad effectiveness. We may also use local storage on other websites, where necessary to provide you certain features, to obtain information about your visits to those sites.

Why do our services use these technologies?

Cookies, pixels, and local storage work to operate and support our business, and to help provide you with an improved experience. They’re used across the following categories:

  • Authentication and security
  • Functionality
  • User preferences
  • Analytics
  • Research and development
  • Advertising
  • Marketing
  • Personalization across devices

Within each of these categories, cookies, pixels, and local storage help us with:

Authentication and security
Authenticate your ConnectingSingles access to show you relevant content. They also help prevent unauthorized parties from accessing your account. We use these technologies to:

  • Log you in to ConnectingSingles and our services if relevant.
  • Help protect your security and the security of our services.
  • Help us detect and fight spam, abuse, and other activities that break the ConnectingSingles Terms of Service.

Functionality
Deliver error messages, coordinate our service across tabs in a browser, and provide certain features on partner websites. 

User preferences
Remember information about your browser and your preferences.

Analytics

  • Improve and understand how people use our services.
  • Optimize your experience by understanding how you interact with our services, like when and how often you use them and what links you visit, and from where. (We may use Google Analytics to help us with this.) 

Research and development

  • Gather data about how you use our services, including how our services perform. This helps us detect issues, understand where we may improve, or develop new products or services.
  • Test updates to ConnectingSingles services, as well as build new features, functionality, and services. 

Advertising
Personalize ads and measure performance, like showing you ads and evaluating their effectiveness based on your visits to our ad partners’ websites. This helps advertisers provide you with high-quality ads and content that may be more interesting to you. We’ll also:

  • Deliver ads, measure their performance, and make them more relevant to you based on criteria, like your activity on ConnectingSingles and visits to our ad partners’ websites.
  • Work with third-party advertising partners, including Google, to market our services.

Marketing
Deliver our email and web marketing campaigns and to understand our marketing effectiveness.

Personalization across devices
Understand which devices you used so that we can personalize your experience on all of your devices.

Keep in mind, if you ever log in to ConnectingSingles with your device, we associate and will continue to associate that device with your account. This means whether or not you’re logged in, we’ll receive information about your device(s) when information is shared by a partner, you visit ConnectingSingles or third-party websites that integrate ConnectingSingles services, or you visit a ConnectingSingles advertiser’s website or mobile application. Most commonly, IP addresses and the time we receive the data, are used to link that specific device with you. 

Where are these technologies used?

We (along with third parties like our white-label dating app partner HubPeople) use these technologies on ConnectingSingles services, which includes our websites, applications, and services and on other websites, applications, and services that have integrated ConnectingSingles services. Third parties may also use these technologies, for example, when you click on links from ConnectingSingles services, view or interact with third-party content in ConnectingSingles services, or visit third-party websites that incorporate our advertising technology.

What are my privacy options?

We’re committed to giving you meaningful privacy options to control or limit how we, our partners, and other third-parties use cookies and cookie-related data. You will always see ads on ConnectingSingles based on your ConnectingSingles activity unless you become a paid subscriber to the site which entitles you to using the site with no ads. There are a variety of ways you can adjust the way ConnectingSingles uses your data for ads. You can use the following tools:

  • Interest-based advertising for web
    Opt-out in your current browser through the Digital Advertising Alliance’s consumer choice tool at optout.aboutads.info.
  • Limit ad tracking for iOS version 13 and earlier
    Turn on this setting through your iOS device settings (precise instructions vary by version). 
  • Ads personalization for Android
    Opt out through your device settings (precise instructions vary by version). 
  • Allow apps to request to track for iOS version 14 and later 
    Turn off the setting through your device settings (precise instructions vary by version). 
  • Cookie settings through web browsers 
    Most browsers will request your permission to use cookies. Note that if you turn off cookies entirely, ConnectingSingles services may not work correctly or you might have trouble logging into ConnectingSingles.

More privacy options

Along with optout.aboutads.info, you can read more about opting out of interest-based ads at networkadvertising.org/choices. Lastly, you can opt-out of interest-based Google ads using Google’s Ads Settings.

For additional information, please read our privacy notice, located at https://www.connectingsingles.com/privacy

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