Go to SEARCH at the top of the main window, enter their username, and search.. view profile and then flower or mail.. OR .. you can go to your mailbox or flowers and click on them from there to send another if you've sent or received one from them already.
Give him a few, I know of a few that refresh their screens every 10 minutes and catch up.. you never know, he could be doing something else besides staring at the screen the whole time. Laundry would be a good example of this. Patience.
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