Answer
If you login, and then get repeatedly logged out, or taken back to the login page, with no error message. Then this might be caused by cookie settings on your computer. Cookies are required in order to use this site. Please try the following to fix this:
- Change your browser settings to accept cookies. Click here for directions on how to enable cookies »
- Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
- Clear your cache (delete temporary files)
- Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date or time is off by a large amount.
- Check your firewall and make sure it accepts cookies **
- Turn off any third party programs or control panels that automatically reject cookies.
- Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
- Try again to login.
**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the Help manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site.