FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Registering
How do I join ConnectingSingles.com?	3 hrs ago	3,265	11	May 2020
Is Connecting Singles really FREE? If so, why?	Jun 5	2,548	29	May 2020
How long does it take to Register?	Jun 3	869	6	May 2020
Why do you ask for my Birthdate?	May 31	521	3	Nov 2017
Why do you ask for my Email Address?	Jun 5	562	4	Nov 2017
What to consider when choosing my Username?	Jun 6	673	6	Nov 2017
Why do you ask for my Postal Code?	Jun 1	543	1	Nov 2017
It says my Postal Code is invalid?	Jun 1	505	3	Nov 2017

Good Relationships Are Built on Honesty	May 26	581	7	Nov 2017
Logging In
Why can't I Login?	18 hrs ago	10,678	20	May 2020
What if I forget my password?	6 hrs ago	1,043	3	May 2020
How do I change my password?	6 hrs ago	929	1	May 2020
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?	6 hrs ago	813	3	May 2020
The login page keeps appearing	6 hrs ago	819	0	May 2020
Why do I have to enter a Captcha Code every time I login?	Jun 5	1,955	2	Nov 2017
Every time I login, it says my email is invalid.	Jun 5	722	3	May 2020
How do I Log Out?	22 hrs ago	19,178	9	May 2020
Edit Profile
How do I Edit my Profile?	Jun 5	2,087	10	May 2020
How do I Edit my Gender?	Jun 4	522	2	May 2020
How do I Edit my Age?	Jun 4	592	1	May 2020
How do I Edit my Location?	Jun 2	565	4	May 2020
How do I edit My Details (Body Type, Hair Color, Height, etc.)?	Jun 4	383	1	May 2020
How do I edit my Narrative Text (the text I wrote on my Profile)?	Jun 4	472	0	May 2020
How do I edit my Match Details?	Jun 4	541	1	May 2020
How do I Edit my Email Address?	Jun 4	535	1	May 2020

How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?	Jun 4	391	0	May 2020
Can I change my username?	Jun 6	1,280	6	May 2020
How do I change my password?	16 hrs ago	348	0	May 2020
My Account
Why did my profile get deleted?	Jun 5	3,555	30	Oct 2017
Why did my photo get deleted?	May 28	582	2	Oct 2017
Why is my profile NOT approved yet? Is something wrong?	Jun 6	5,770	79	Oct 2017
Why does my profile say that I'm online, when I'm not?	Jun 3	975	6	May 2020
What are the Profile Rules?	Jun 2	384	2	May 2020
Suggestions on what to write in my profile?	May 26	323	1	May 2020
Uploading Photos
How do I upload a photo to my Profile?	Jun 3	1,111	4	Aug 2020
I am having trouble uploading or emailing my photo.	Jun 5	660	3	May 2020
How do I send my photos to CS by EMAIL?	May 30	632	0	May 2020

How do I send my photos to CS by MAIL?	Jun 4	557	0	May 2020
What format and size Photo does ConnectingSingles.com accept?	Jun 4	453	2	May 2020
Why did my photo get deleted (or get moved from being primary)?	Jun 5	1,307	0	May 2020
How do I delete my photo?	Jun 3	842	7	May 2020
How do I change my primary Photo? (the one that appears in search results)	May 31	548	0	May 2020
How do I add a caption for my photo?	Jun 4	360	2	May 2020
How do I Rotate my photo?	Jun 4	440	0	May 2020
How do I Crop my photo?	Jun 4	401	1	May 2020
What are the Photo Rules?	Jun 3	274	1	May 2020
Hide/Cancel My Account
How do I hide my profile?	Jun 5	2,160	5	May 2020
How do I UN-hide my profile?	Jun 4	784	1	May 2020
What happens when I hide my profile?	Jun 3	1,430	18	May 2020
How do I cancel my account?	Jun 6	6,919	15	May 2020

FAQs (301)

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