Help TopicViewedUpdated
How do I join hrs ago1,5364Oct 2017
Is Connecting Singles really FREE? If so, why?3 hrs ago1,24917Nov 2017
How long does it take to Register?19 hrs ago3463Nov 2017
Why do you ask for my Birthdate?Oct 22021Nov 2017
Why do you ask for my Email Address?Sep 292311Nov 2017
What to consider when choosing my Username?Oct 72732Nov 2017
Why do you ask for my Postal Code?Sep 291880Nov 2017
It says my Postal Code is invalid?Sep 291870Nov 2017
Good Relationships Are Built on HonestyOct 22473Nov 2017
Logging In
Why can't I Login?13 hrs ago5,3421Nov 2017
What if I forget my password?Oct 133360Nov 2016
How do I change my password?Oct 143090May 23
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?18 hrs ago2681Nov 2016
The login page keeps appearingOct 122460Jun 2015
Why do I have to enter a Captcha Code every time I login?24 hrs ago8291Nov 2017
How do I Log Out?18 hrs ago4,4593Nov 2018
Edit Profile
How do I Edit my Profile?3 hrs ago9324Nov 2017
How do I Edit my Gender?3 hrs ago1782Oct 2017
How do I Edit my Age?3 hrs ago1591Oct 2017
How do I Edit my Location?Sep 291901Oct 2017
How do I edit My Details (Body Type, Hair Color, Height, etc.)?3 hrs ago1151Oct 2017
How do I edit my Narrative Text (the text I wrote on my Profile)?3 hrs ago1700Oct 2017
How do I edit my Match Details?3 hrs ago1930Oct 2017
How do I Edit my Email Address?Oct 11801Oct 2017
How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?2 hrs ago1140Oct 2017
Can I change my username?Oct 134385Nov 2017
How do I change my password?3 hrs ago580May 23
My Account
Why did my profile get deleted?19 hrs ago1,5567Oct 2017
Why did my photo get deleted?Sep 292160Oct 2017
Why is my profile NOT approved yet? Is something wrong?21 hrs ago2,33032Oct 2017
Why does my profile say that I'm online, when I'm not?Oct 105263Nov 2017
Uploading Photos
How do I upload a photo to my Profile?3 hrs ago4041Dec 2017
I am having trouble uploading or emailing my photo.Sep 292432Oct 2017
How do I send my photos to CS by EMAIL?3 hrs ago2280Jan 2018
How do I send my photos to CS by MAIL?Oct 111890Oct 2017
What format and size Photo does accept?3 hrs ago1682Jan 2018
Why did my photo get deleted (or get moved from being primary)?Oct 115580Oct 2017
How do I delete my photo?Oct 152304Dec 2017
How do I change my primary Photo? (the one that appears in search results)Oct 151640Dec 2017
How do I add a caption for my photo?Sep 29781Dec 2017
How do I Rotate my photo?Sep 291430Dec 2017
How do I Crop my photo?Oct 71080Dec 2017
Hide/Cancel My Account
How do I hide my profile?Oct 168534Oct 2017
How do I UN-hide my profile?Oct 82340Oct 2017
What happens when I hide my profile?Oct 154917Oct 2017
How do I cancel my account?2 hrs ago2,98911Oct 2017
What happens when I cancel my account?Oct 136168Oct 2017
How do I Reactivate my Account (after I have cancelled it)?Oct 144273Oct 2017
Someone I was chatting with, now it says they are hidden. What does this mean?Oct 161612Dec 2018
How do I search, what are the different searches?Oct 101580Nov 2017
Welcome to the Help page. Browse the above articles to find the help you need. Click on the one that answers your question, to get the answer. Otherwise, Contact Us for specific help.
MrRick77: "R.I.P Jerry Lewis !!"(meet us in the puzzles)

Help Search

We use cookies to ensure that you have the best experience possible on our website. Read Our Privacy Policy Here