FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Registering
How do I join ConnectingSingles.com?	15 hrs ago	3,818	13	May 2020
Is Connecting Singles really FREE? If so, why?	Jan 28	2,902	33	May 2020
How long does it take to Register?	21 hrs ago	1,016	6	May 2020
Why do you ask for my Birthdate?	21 hrs ago	605	5	Nov 2017
Why do you ask for my Email Address?	21 hrs ago	642	6	Nov 2017
What to consider when choosing my Username?	21 hrs ago	798	7	Nov 2017
Why do you ask for my Postal Code?	21 hrs ago	618	1	Nov 2017
It says my Postal Code is invalid?	14 hrs ago	583	3	Nov 2017

Good Relationships Are Built on Honesty	21 hrs ago	678	7	Nov 2017
Logging In
Why can't I Login?	42 mins ago	12,727	28	May 2020
What if I forget my password?	17 hrs ago	1,411	4	May 2020
How do I change my password?	13 mins ago	1,135	1	May 2020
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?	9 hrs ago	1,009	3	May 2020
The login page keeps appearing	9 hrs ago	1,083	0	May 2020
Why do I have to enter a Captcha Code every time I login?	21 hrs ago	2,134	2	Nov 2017
Every time I login, it says my email is invalid.	Apr 25	1,019	4	May 2020
How do I Log Out?	4 hrs ago	19,776	12	May 2020
Edit Profile
How do I Edit my Profile?	21 hrs ago	2,397	10	May 2020
How do I Edit my Gender?	13 hrs ago	587	2	May 2020
How do I Edit my Age?	21 hrs ago	748	1	May 2020
How do I Edit my Location?	21 hrs ago	689	4	May 2020
How do I edit My Details (Body Type, Hair Color, Height, etc.)?	4 hrs ago	439	1	May 2020
How do I edit my Narrative Text (the text I wrote on my Profile)?	21 hrs ago	552	0	May 2020
How do I edit my Match Details?	14 hrs ago	618	1	May 2020
How do I Edit my Email Address?	21 hrs ago	615	1	May 2020

How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?	21 hrs ago	452	0	May 2020
Can I change my username?	21 hrs ago	1,537	7	May 2020
How do I change my password?	21 hrs ago	424	0	May 2020
My Account
Why did my profile get deleted?	8 hrs ago	4,230	40	Oct 2017
Why did my photo get deleted?	21 hrs ago	688	2	Oct 2017
Why is my profile NOT approved yet? Is something wrong?	18 mins ago	6,645	90	Oct 2017
Why does my profile say that I'm online, when I'm not?	21 hrs ago	1,087	7	May 2020
What are the Profile Rules?	21 hrs ago	586	4	May 2020
Suggestions on what to write in my profile?	8 hrs ago	393	1	May 2020
Uploading Photos
How do I upload a photo to my Profile?	21 hrs ago	1,371	4	Aug 2020
I am having trouble uploading or emailing my photo.	6 hrs ago	814	3	May 2020
How do I send my photos to CS by EMAIL?	2 hrs ago	728	0	May 2020

How do I send my photos to CS by MAIL?	21 hrs ago	653	0	May 2020
What format and size Photo does ConnectingSingles.com accept?	1 hrs ago	520	3	May 2020
Why did my photo get deleted (or get moved from being primary)?	20 hrs ago	1,459	1	May 2020
How do I delete my photo?	21 hrs ago	978	7	May 2020
How do I change my primary Photo? (the one that appears in search results)	21 hrs ago	638	2	May 2020
How do I add a caption for my photo?	21 hrs ago	426	2	May 2020
How do I Rotate my photo?	17 hrs ago	512	0	May 2020
How do I Crop my photo?	21 hrs ago	473	1	May 2020
What are the Photo Rules?	21 hrs ago	354	2	May 2020
Hide/Cancel My Account
How do I hide my profile?	4 hrs ago	2,641	5	May 2020
How do I UN-hide my profile?	2 hrs ago	908	1	May 2020
What happens when I hide my profile?	5 hrs ago	1,757	19	May 2020
How do I cancel my account?	5 hrs ago	8,188	17	May 2020

FAQs (301)

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