Help TopicViewedUpdated
How do I join 171,3352Oct 2017
Is Connecting Singles really FREE? If so, why?12 hrs ago1,07012Nov 2017
How long does it take to Register?13 mins ago3042Nov 2017
Why do you ask for my Birthdate?25 mins ago1871Nov 2017
Why do you ask for my Email Address?24 hrs ago2181Nov 2017
What to consider when choosing my Username?1 hrs ago2492Nov 2017
Why do you ask for my Postal Code?Jul 181770Nov 2017
It says my Postal Code is invalid?16 hrs ago1710Nov 2017
Good Relationships Are Built on HonestyJul 182253Nov 2017
Logging In
Why can't I Login?2 hrs ago4,7641Nov 2017
What if I forget my password?9 hrs ago2990Nov 2016
How do I change my password?Jul 182720May 23
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?Jul 182371Nov 2016
The login page keeps appearingJul 182170Jun 2015
Why do I have to enter a Captcha Code every time I login?Jul 177111Nov 2017
How do I Log Out?3 hrs ago3,5742Nov 2018
Edit Profile
How do I Edit my Profile?11 hrs ago8093Nov 2017
How do I Edit my Gender?Jul 181572Oct 2017
How do I Edit my Age?Jul 181351Oct 2017
How do I Edit my Location?Jul 181721Oct 2017
How do I edit My Details (Body Type, Hair Color, Height, etc.)?Jul 181010Oct 2017
How do I edit my Narrative Text (the text I wrote on my Profile)?Jul 181510Oct 2017
How do I edit my Match Details?Jul 181740Oct 2017
How do I Edit my Email Address?16 hrs ago1651Oct 2017
How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?Jul 18990Oct 2017
Can I change my username?Jul 183793Nov 2017
How do I change my password?15 hrs ago420May 23
My Account
Why did my profile get deleted?12 hrs ago1,3876Oct 2017
Why did my photo get deleted?18 hrs ago2020Oct 2017
Why is my profile NOT approved yet? Is something wrong?3 hrs ago1,94228Oct 2017
Why does my profile say that I'm online, when I'm not?Jul 184973Nov 2017
Uploading Photos
How do I upload a photo to my Profile?Jul 183691Dec 2017
I am having trouble uploading or emailing my photo.Jul 182071Oct 2017
How do I send my photos to CS by EMAIL?Jul 182040Jan 2018
How do I send my photos to CS by MAIL?Jul 181660Oct 2017
What format and size Photo does accept?23 hrs ago1491Jan 2018
Why did my photo get deleted (or get moved from being primary)?Jul 185030Oct 2017
How do I delete my photo?Jul 181994Dec 2017
How do I change my primary Photo? (the one that appears in search results)Jul 181300Dec 2017
How do I add a caption for my photo?Jul 18691Dec 2017
How do I Rotate my photo?Jul 181210Dec 2017
How do I Crop my photo?Jul 18980Dec 2017
Hide/Cancel My Account
How do I hide my profile?18 hrs ago7604Oct 2017
How do I UN-hide my profile?16 hrs ago2140Oct 2017
What happens when I hide my profile?18 hrs ago4307Oct 2017
How do I cancel my account?3 hrs ago2,59810Oct 2017
What happens when I cancel my account?Jul 185587Oct 2017
How do I Reactivate my Account (after I have cancelled it)?Jul 183683Oct 2017
Someone I was chatting with, now it says they are hidden. What does this mean?Jul 181191Dec 12
How do I search, what are the different searches?Jul 181410Nov 2017
Welcome to the Help page. Browse the above articles to find the help you need. Click on the one that answers your question, to get the answer. Otherwise, Contact Us for specific help.
echo21: "What is it"(meet us in the top 10 lists)

Help Search

We use cookies to ensure that you have the best experience possible on our website. Read Our Privacy Policy Here