Help TopicViewedUpdated
Registering
How do I join ConnectingSingles.com?17 hrs ago9452Oct 2017
Is Connecting Singles really FREE? If so, why?2 hrs ago7657Nov 2017
How long does it take to Register?Jan 181941Nov 2017
Why do you ask for my Birthdate?19 hrs ago1230Nov 2017
Why do you ask for my Email Address?Jan 61430Nov 2017
What to consider when choosing my Username?Jan 161581Nov 2017
Why do you ask for my Postal Code?Jan 91120Nov 2017
It says my Postal Code is invalid?19 hrs ago1120Nov 2017
Good Relationships Are Built on Honesty13 hrs ago1663Nov 2017
Logging In
Why can't I Login?2 hrs ago3,5520Nov 2017
What if I forget my password?Jan 32290Nov 2016
How do I change my password?5 hrs ago1780Nov 2017
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?12 hrs ago1631Nov 2016
The login page keeps appearingJan 141630Jun 2015
Why do I have to enter a Captcha Code every time I login?Jan 194971Nov 2017
How do I Log Out?59 mins ago1,3262Nov 7
Edit Profile
How do I Edit my Profile?2 hrs ago5812Nov 2017
How do I Edit my Gender?Jan 131081Oct 2017
How do I Edit my Age?12 hrs ago951Oct 2017
How do I Edit my Location?Jan 181121Oct 2017
How do I edit My Details (Body Type, Hair Color, Height, etc.)?Jan 9600Oct 2017
How do I edit my Narrative Text (the text I wrote on my Profile)?24 hrs ago960Oct 2017
How do I edit my Match Details?Jan 101140Oct 2017
How do I Edit my Email Address?Jan 191051Oct 2017
How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?Jan 12600Oct 2017
Can I change my username?Jan 142713Nov 2017
My Account
Why did my profile get deleted?2 hrs ago1,0423Oct 2017
Why did my photo get deleted?18 hrs ago1490Oct 2017
Why is my profile NOT approved yet? Is something wrong?2 hrs ago1,19716Oct 2017
Why does my profile say that I'm online, when I'm not?8 hrs ago3131Nov 2017
Uploading Photos
How do I upload a photo to my Profile?13 hrs ago2671Dec 2017
I am having trouble uploading or emailing my photo.Jan 91450Oct 2017
How do I send my photos to CS by EMAIL?6 hrs ago1450Jan 2018
How do I send my photos to CS by MAIL?9 hrs ago1140Oct 2017
What format and size Photo does ConnectingSingles.com accept?Jan 121031Jan 2018
Why did my photo get deleted (or get moved from being primary)?3 hrs ago3700Oct 2017
How do I delete my photo?18 hrs ago1181Dec 2017
How do I change my primary Photo? (the one that appears in search results)Jan 18830Dec 2017
How do I add a caption for my photo?14 hrs ago481Dec 2017
How do I Rotate my photo?Jan 11900Dec 2017
How do I Crop my photo?Jan 8680Dec 2017
Hide/Cancel My Account
How do I hide my profile?Jan 175592Oct 2017
How do I UN-hide my profile?Jan 191630Oct 2017
What happens when I hide my profile?Jan 103095Oct 2017
How do I cancel my account?2 hrs ago1,9549Oct 2017
What happens when I cancel my account?Jan 143887Oct 2017
How do I Reactivate my Account (after I have cancelled it)?Jan 62583Oct 2017
Someone I was chatting with, now it says they are hidden. What does this mean?Jan 16240Dec 12
Searches
How do I search, what are the different searches?Jan 161050Nov 2017
How do I do an Advanced Search?Jan 19760Oct 2017
Welcome to the Help page. Browse the above articles to find the help you need. Click on the one that answers your question, to get the answer. Otherwise, Contact Us for specific help.
Track16: "Tibb's Eve"(meet us in the forums)

Help Search

 
We use cookies to ensure that you have the best experience possible on our website. Read Our Privacy Policy Here