Help Page

Find your Help question under headings below and click for answer.

Getting Started

Editing My Profile

Hide/Cancel My Profile

Logging In

Blocking

Uploading Photos

Text Size

IM

Chat

Mail

Flowers

eCards

Profile

Events & Get-Togethers

Forums

Blogs

Tags

Rate Photos

Videos

Polls

Articles

Poetry

Music

Movies

Books

Games

Compatibility Quizzes

Groups

Profile Reviews

Searches

Photo Comments

Fans

Friends

Testimonials

Shout-Outs

Favorites

Who's Viewed Me

Scam

Privacy

Success Stories

Cookies & Javascript

GETTING STARTED

How do I join ConnectingSingles.com?

Click on the Join now, it's 100% FREE link on the top nav or click here, fill out the registration forms and that's it! You will have free access to all site features including: mail, flowers, forums, blogs, eCards, polls, videos, IM, chat rooms, rate photos, who's viewed me, tags, get-togethers, and more!

Is Connecting Singles really FREE? If so, why?

Yes! Connecting Singles is 100% FREE to use! ALL features are free and always will be. This site is sponsored by advertising, so members are not charged for anything.

We're not going to sneak up on you after you join and surprise you with fees, credits, premium memberships, gold stars, or coupons, or make you recruit members from other sites just to get in. There are no costs and no credit cards needed here. NO catches, NO fees, NO gimmicks, NO kidding!

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EDITING MY PROFILE

How do I Edit my Profile?

Once you have logged in, click on Edit Profile in the top navigation bar and you will find a list of edit links. Click on the appropriate edit link for your edit.

Edit links include the following (not a complete list):
Edit My Basics (hair color, body type, education, headline, narratives, etc.)
Edit Signup Info (age, gender, location, birth date)
Edit Match Info (match hair color, body type, etc.)
Edit Extended Info (enter additional text about your career, religion, education, ethnicity, etc.)
Hide Profile (where you can temporarily hide or UN-hide your profile)
Filter Settings (specify who can email you by age range, location, or marital status)
Edit Settings (turn off/on IM, Friends, Fans, Photo Comments, Testimonials, etc.)
Edit Who's Viewed Me settings (turn Who's Viewed Me on or off)
Edit Rate Photos Settings (decide who can rate your photos)
Edit Email Address
Change Password
Edit Timezone

How do I Edit my age, gender, location, email?

Click on Edit Profile in the top nav, then click on Edit Signup Info, fill in your information and click "submit".

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HIDE/CANCEL MY ACCOUNT

How do I hide my profile?

To temporarily hide your profile, click on Edit Profile in the top navigation bar, then click Show/Hide Profile, click "Hide my profile from other members" and click "submit". Profiles must stay hidden for at least 24 hours.

How do I UN-hide my profile?

Click on Edit Profile in the top navigation bar, then click Show/Hide Profile, click "Show my profile to other members" and click "submit".

What happens when I hide my profile?
  • Your profile is NOT visible on site.
  • Your profile is NOT displayed in search results.
  • A search for your username will result in 'Profile Not Found'.
  • Your Forum posts show your username only. Whether you are cancelled, hidden or deleted, reason is not noted.
  • Other members CANNOT send you emails and flowers. (And they cannot reply to messages/flowers you've sent.)
  • You CANNOT send emails and flowers to other members.
  • You CANNOT post to the Forums, blogs, eCards, polls, videos, chat, etc.
  • Messages/Flowers you've exchanged with other members will remain, but will state that your profile is not available.
How do I cancel my account?

There is no charge to leave your profile on the site, however, you may cancel your membership at any time.
To cancel: Login to the site. Click on Edit Profile in the top navigation bar, then click on Cancel Account. Fill out the form and click the "Cancel Membership" button.

Instead of canceling: you can temporarily HIDE your profile on your Edit Profile page under Show/Hide Profile. Choose "hide my profile from other members" and press "submit".

What happens when I cancel my account?
  • Your email, flowers, favorites, blocked list, photo rating information, comments, friends, fans, testimonials, and who's view me list, will be permanently deleted.
  • Your forum posts, blogs, public eCards, polls, videos will remain.
  • Your profile will no longer be visible on the site.
  • You will be able to reactive your profile within 30 days of the day you canceled.
How do I reactivate my account?

Login to the site and press the "Click here to reactivate your profile" button.

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LOGGING IN

I can't login

Are you sure you are typing the EXACT username and password you joined with? First, check the spelling and try again. If that doesn't work, keep reading below.

  • invalid username/password
    If you get a page that says your login is invalid, it may mean you have misspelled your username or password. You can have your password sent to you by going to the Forgot Password page.

  • forgot your password?
    You may be typing the wrong password. Click on the Forgot your Password? link on the home page and type in either the exact username OR the email address that you provided when you joined the site. Your username and password will then be emailed to the email address you provided when you joined ConnectingSingles.com.
    Note: You will not be able to receive your password if your email address on the site is not kept current.

  • cookie settings
    If you are having problems logging in or staying logged into the site, these problems may be caused by cookie settings on your computer. Cookies are required in order to use this site.

    • Change your browser settings to accept cookies. Click here for directions on how to enable cookies
    • Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
    • Clear your cache (delete temporary files)
    • Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date or time is off by a large amount.
    • Check your firewall and make sure it accepts cookies **
    • Turn off any third party programs or control panels that automatically reject cookies.
    • Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
    • Try again to login.

    **IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the Help manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site.

  • profile deleted
    The profile you submitted may have been deleted. Profiles that include invalid email address, invalid location, incomplete narratives, personal contact information, inappropriate content or gibberish are deleted without notice. Profiles of members who have entered multiple profiles, broken rules or abused the site are deleted and can no longer be accessed. click here for more info about Deleted Profiles

What if I forget my password?

Click on the Forgot Your Password? link on the home page. Provide your username or your email address (that you entered when you registered) and your password will be emailed to the email address you provided when you registered for ConnectingSingles.com.

If you don't receive your password, look in your bulk or junk mail folder. Be sure to whitelist ConnectingSingles.com so our notice will get through your spam filter next time. Click here for more info.

Note: You will not be able to receive your password if your email address on the site is not kept current.

How do I change my password?

Click on Edit Profile on the top nav, then click on Change Password.

My password appears in the login box whenever I visit Connecting Singles. How do I stop this?

First of all, this is your Browser, NOT Connecting Singles, that is saving your password for you and putting it into the login box on Connecting Singles. Connecting Singles has no control over this.

Fortunately you can fix this. See directions below:

If your password automatically appears in the login box, it means Password Manager is enabled on your computer. You enabled it the first time you came to Connecting Singles (or any other site), when your browser gave you a pop-up message asking if you wanted to save your login info for this site. If you clicked yes, your username and password would automatically be entered into the login box every time you came to this site using that computer, and anyone after you could sign in as you also. This is a Browser setting and has nothing to do with this website.

You can disable that auto-login feature (see below for Firefox instructions). To protect your privacy, you should NOT use Password Manager if you share a computer with anyone else, or use a computer in a library or other public place. If you are concerned about your password on the site, you should change it - click on Edit Profile in top nav, and then click on Change Password.

Firefox: Directions for disabling auto login
Password Manager is on by default. To turn it off:

  • Open the Edit menu and choose Preferences.
  • From the Privacy & Security category, choose Web Passwords. (If no subcategories are visible, double-click the category to expand the list.)
  • In the Password Manager section, deselect "Remember passwords for sites that require me to log in" to turn Password Manager off.

Managing Stored Passwords
To see a list of the user names and passwords you have stored:

  • Open the Tasks menu, choose Privacy & Security, and then choose Password Manager.
  • Select View Stored Passwords from the submenu. You see the Password Manager window.
  • Click the Passwords Saved tab. You see a list of all the stored user names. (Passwords are not listed.)
  • To remove a user name, click it and then click Remove. The next time you visit the web site, you will be asked to enter your password.
  • Click the Passwords Never Saved tab to see a list of the web sites for which you instructed Password Manager never to store user names. To remove a web site from this list, click it and then click Remove. The next time you visit the web site, you will be asked if you want Password Manager to save the user name and password for this site. Click "No".
The login page keeps appearing

If you repeatedly get bounced back to the login screen, with no message about an incorrect username or password, this is probably caused by your browser not retaining your login information correctly. To fix this you need to enable cookies on your browser.
Click here for directions on how to enable cookies »

Do all the following:

  • Change your browser settings to accept cookies. Click here for directions on how to enable cookies
  • Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
  • Clear your cache (delete temporary files)
  • Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date is wrong by a large amount.
  • Check your firewall and make sure it accepts cookies. **
  • Turn off any third party programs or control panels that automatically reject cookies.
  • Close down all browser windows that you have open.
  • Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
  • Try again to login.

**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the HELP manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton firewall needs to be set to enable cookies, otherwise you will not be able to use this site.

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BLOCKING

How can I block a member and keep them from contacting me?

The best way to handle unwanted mail is to Block the member that you do not want to communicate with. Click on the BLOCK THIS MEMBER FROM CONTACTING ME button inside an incoming message/flower/eCard from him/her and they will no longer be able to send you mail/flowers/eCards/IMs, and they will get a message about being blocked when they try – so they will know you don’t appreciate what they have previously sent.

If the member has displayed bad manners or bad taste, the Block feature is the best solution. However, you should report anyone who you suspect of scam or illegal activity to: Report Abuse.

How do I UN-block a member once I've blocked them?

Go to your Blocked List (a link for your Blocked List is located in the left sidebar of your Mailbox and Flowerbox pages). When on your Blocked List find the person you want to unblock, then click the "unblock this member" button next to their profile. This will delete them from your blocked list and they will be able to contact you again.

How do I block members from a certain location, age group or marital status from mailing me?

Go to your Edit Profile page and click on Filter Settings, then check the boxes next to the locations of members where you WANT TO HEAR FROM (any areas you don't want to hear from, you should uncheck the box); select the age-range of members you want to hear from, then select the marital status, and relationship types. Then click "submit".

Choices you make on this page will determine and limit who can contact you. Mail and flowers filtered out by the settings you choose, will go into your Filterbox on your mail and flower pages. Senders of filtered mail are given notice that it will be filtered and you may not receive it.

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UPLOADING PHOTOS

How do I upload a photo to my Profile?

You may have up to 8 photos with your profile.

  1. Once logged in, click on Edit Profile in the top navigation bar, then click on Upload new Photo.
  2. Click the Browse button and a file dialog window will appear on your screen.
  3. Locate the path of the image file you wish to upload and double click on it. The file dialog window will disappear.
  4. Then click "Upload Photo" button on the Photo page.

Thumbnails of the photos you upload will appear on the middle of the page. These thumbnails are only the small version of your photo used in search results. A full version of the photo will be seen on your profile page.

Reminder: Your PRIMARY photo MUST be of YOU and show YOUR face clearly. Other photos may be secondary photos.

Photos should be in a .jpg file format, no larger than 200kb in size.

I am having trouble uploading or emailing my photo.

Large photos take a long time to upload. They may time out. If you have trouble uploading or emailing your photo, the photo file is probably too large or it was not in the right file format (must be .jpg format).
If possible, reduce the size or resolution of your photos and try them again. Photos must be in a .jpg format. 200-400 pixels in size is best.

If you still have trouble, you can email your photos to us or send them in the mail and we will add them to your profile for you. See sections below on how to send your photos by email and how to send your photos by mail.

How do I send my photos to CS by EMAIL?

Go to the Photos page for details.

How do I send my photos to CS by MAIL?

Go to the Photos page for details. We will scan your photos for you and upload them to your profile. We provide this service FREE of charge to our members!

What format and size does ConnectingSingles.com accept?

ConnectingSingles.com accepts JPG/JPEG format only. If you have a photo in a format other than JPG/JPEG, please convert it, or send it to us by email or mail and we will convert it for you. Your photo must not exceed 200kb. If it is larger than this, you can make the file smaller by cropping out unnecessary background, shrinking the width and height of your photo, or reducing the resolution.

Why did my photo get deleted (or get moved from being primary)?

Photos are an option, not a requirement. If you wish to have a photo with your profile, upload photos according to the rules. Photos that break the rules or are not appropriate for this site are deleted.

Remember, a picture is worth a thousand words. Your photo represents you to members who don't know you and, like it or not, you will be judged by what you choose to display. So think about what your photos 'say' about you.

PHOTO RULES:

  • PRIMARY photo must be of YOU and must show YOUR face clearly.
  • Do NOT include CHILDREN for SAFETY reasons.
  • Must match your stated gender.
  • No celebrities, models, copyrighted or altered images, cartoons, or drawings.
  • No special effects or frames.
  • No nudity, obscenity, sexual or offensive photos, display of weapons, or illegal activity.
  • No photos in which you are, or appear to be under age 18 years.
  • Tiny photos do not post well and will be deleted.
  • Dark, blurry or poor quality photos will not be posted.
  • Must be in .jpg format, no larger than 200kb.

**A nude or obscene photo will get you permanently banned from this site.

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TEXT SIZE

The text is too small on the site. How do I make it bigger?

If you are having trouble viewing text on forum threads or site pages, there are a few things you can do- you can change the text size on this website, or you can change the screen resolution on your computer.

  1. To change the text size on this web site: If you find that the text (font) size on this Web Site is too big or too small, you can easily change it. You can make the adjustment in your web browser (Internet Explorer, Safari, FireFox, Mozilla, etc).
    1. At the top of the browser window there is a menu bar. (File, Edit, View...)
    2. Click on View. (or click on Page in Vista)
    3. Click on Text Size.
    4. Adjust the text to make it larger or smaller.
  2. To change your screen resolution in Windows:
    1. Click on the Start button, and select Settings and then Control Panel.(or click Appearance and Personalization in Vista)
    2. From the Control Panel, select Display to open the Display Properties screen.
    3. Click on the Settings Tab.
    4. Move the slider to 1024 by 768 pixels.
    5. Click OK.

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IM

What do I need in order to use the IM?
  • Have Flash installed. You must have Flash Version 9 (or latest version)!
  • Have Javascript enabled
  • Have popups for this site enabled.
  • Read and follow the rules below
See section on IM/Chat Problems for more information
How do I chat privately with another member?

There are several ways to do this:

  1. You can click the green "IM Me" button while viewing a member's profile. This will popup an IM window where you can chat with the member. (The green IM button appears only when a member is online).
  2. When you are in a Public Chatroom, you can chat privately with another chat-user by doing one of the following:
    1. IM them: Click on their username on the username list on the left. Their info and picture will load in the window in the lower left of the chat. Then click the IM button underneath their picture. A private chat window will load for both of you, so you can chat between the two of you. Other members will not know about your private chat or be able to read it. (the IM window will not load on the other member's side until after you type something and press the "send" button)
    2. Whisper to them: In a Public Chatroom window, you can "whisper" to another member. This means that you can type a message into the public chat window that only one other member can see. They will see your private message along with the public messages that everyone else sees in the public chat window. But only the user with the username you type, will see your message.
      For example, if you want to type a private message to Tallbrunette22, type the following:<Tallbrunette22>: this is a private message.This is called a "whisper". Be careful to do this correctly, otherwise other members in the chatroom will see what you write.
I would like to see who is IMing me before I accept

If you have popups enabled for this site, you will see who is IMing you. click here for how to enable popups.

With popups enabled, the IM window will popup with the member's username, age, location, and photo. You will then have the option to: 1) accept their invitation and start chatting; 2) decline their invitation and type 'no thanks'; 3) To refuse the IM by simply closing the IM window.

I am trying to IM a member, but they are not answering?
  1. Make sure to type a message and press "send" button. The IM doesn't load on their end until you type and SEND the first message.
  2. Be patient. It may take a minute for the IM to popup on their screen.
  3. They may have recently logged off and are no longer on the site to receive your IM.
  4. They may not have a browser that will work with the IM.
  5. They may simply not have time, or they may not want to chat at this time.
  6. They may already be IMing with someone right now.
  7. Members have the right to refuse any request for IM. Don't react rudely. Don't keep IMing them. If they don't want to IM, it will only irritate them. Find someone else to IM with or visit the chatrooms or forums.
  8. You can try again later, or send them an email.
To add the member you are chatting with to your Favorites List:

Click the "+" button in the upper right of the IM window, and the member will be added to your Favorites List. You can access your Favorites List by clicking on Favorites in the top navigation bar.

To Block/Unblock a member from IMing with you while in chatroom:

Click the button underneath the "+" button in the upper right of the chat window, if it says "Block", then clicking the button will block the member from chatting with you. If it says "Unblock" then the member is already blocked and clicking the button will unblock the member and enable chatting again. The Block button will block the member from IMing you, and you will no longer be able to see what the member types in the public chat.

How do I view the member's profile while in the IM?

Click the grey button with the member's username in it. The member's profile will load in the window BEHIND the IM.

What are the IM rules, and will I get banned for breaking them?

You must know and follow the rules to use the IM. Failing to do so, could result in you being banned from the IM or from the site. IM/Chat are features that most sites charge for. IM and chat are free on this site, but you must follow the rules! Rule breakers WILL be removed with or without notice!

Technical Problems with the IM?

See the section on IM/Chat Problems.

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CHAT

What do I need in order to use the Chat?
  • Have Flash installed. You must have Flash Version 9 (or latest version)!
  • Have Javascript enabled
  • Have popups for this site enabled
  • Read and follow the rules
See section on IM/Chat Problems for more information
How do I access the Connecting Singles Chat Rooms?

Click on Chat in the top navigation bar and you will enter the chat room. To join a discussion, type some text into the textbox at the bottom of the chat window and press "send" and the other members in the chat room will immediately see what you typed.
Read the Chat Rules & Terms of Use and make sure you agree first. If you do not agree, then do not use the chat rooms.

Can I resize the Chat window?

Yes you can, but only if you launch the chat in a new window. To do this, click Chat (new window) in the left sidebar, then click the "Launch Chat" button. A window will popup and the Chat will load in that window. To resize, drag the corners of the chat window.

Can I switch rooms once I'm in the chat?

When you first enter the chat, you will be in the default room called "Connecting Singles Lounge". To switch rooms, find the room you want to join on the left side of the chat, then click on that room name to select it, and then click the "Join" button. Members in the rooms will know when you enter and when you leave.

Can I create my own chat room?

Yes you can! Just click "New Room" on the upper left side of the chat window. Then at the prompt, type in a room name, and a description of that room, and press "OK". Others will see your new room immediately and will be able to join it.

How do I view another member's profile while in a chat room?

Click on their username in the user list on the left side of the chat window. Their thumbnail photo and a brief summary will appear on the lower left side of the chat window. To view their profile, click the "Profile" button under their info. Their profile will load in the window behind the chat.

What does the "Add Friend" button do?

When you select a username in the left side of the chat, the member's Profile Stats will load in the lower left of the chat, along with a button to "Add Friend". This button will add this member to your Favorites List. You can access your Favorites List by clicking on Favorites in the top navigation bar. Once you have added the member to your Favorites List, the button will change to say "Remove Friend". Clicking this button will remove this member from your Favorites List.

How do I block a member from chatting with me?

Find the username in the list on the left side of the chat window and click on it. The member's information will load in the lower left of the chat, along with a button to "Block". This button will block this member from IMing you, and you will no longer be able to see what that member types in the public chat window. Once blocked, the button will change to say "Unblock". Click this button to unblock the member.

Can I send a private message to another member while in the public chat room?

Yes you can. There are two ways to do this:

  1. IM them: Click on their username on the username list on the left. Their info and picture will load in the window in the lower left of the chat. Then click the IM button underneath their picture. A private chat window will load for both of you, so you can chat between the two of you. Other members will not know about your private chat or be able to read it. (the IM window will not load on the other member's side until after you type something and press the "send" button)
  2. Whisper to them: In a Public Chatroom window, you can "whisper" to another member. This means that you can type a message into the public chat window that only one other member can see. They will see your private message along with the public messages that everyone else sees in the public chat window. But only the user with the username you type, will see your message.
    For example, if you want to type a private message to Tallbrunette22, type the following:<Tallbrunette22>: this is a private message.This is called a "whisper". Be careful to do this correctly, otherwise other members in the chatroom will see what you write.
Is the Chat moderated?

To use Chat features, members agree to follow the Chat Rules. Minors cannot use this site, so members are all adults and expected to act accordingly. Staff does not hold hands here to make sure members follow rules. Staff may view chat areas occasionally and when called. Rule breakers WILL be removed with or without notice! Staff will cooperate with law enforcement when required to provide transcripts if law is broken.

What are the Chat rules, and will I get banned for breaking them?

Chat is provided free on this site to help members get to know each other. Chat Rules help to make it fun and safe for everyone. Failure to follow the Chat Rules may result in you being banned from using chat or from the site. Chatting is a feature that most sites charge for. Don't risk losing privileges here. Report rule breakers & solicitors.

Technical Problems with the chat?

If you are having problems with the chat, make sure that you have the following:

  1. Javascript enabled. Click "Test for Javascript" button to test for javascript. If a message popups up that says "Javascript is Enabled" then it is. If you do not have javascript enabled, click here for Javascript instructions »
  2. A web browser that supports popups, and have popups enabled for ConnectingSingles.com. Click "Test for Popups" button to see if popups are enabled for ConnectingSingles.com. If a message pops up that says "Popups are Enabled", then they are.
    You must have popups enabled, in order to see who is IMing you before you accept the IM. If you do not have popups enabled, click here for Popup instructions »

  3. Flash 9 is REQUIRED! If you have an earlier version of Flash, the chat will not work. Click the "Test for Flash" button to see if Flash is installed on your computer. If it says "You have Flash installed", then it is. If you do not have Flash, use this link to install/upgrade your Flash for free: Download latest Macromedia Flash Player

If you still have problems, try clearing your browser's cache.

  • For Internet Explorer: click on Tools, Internet Options, General Tab, Delete Cookies, and Delete Files.
  • For Mozilla: click on Edit, Preferences, under Category, click on Advanced, highlight the word Cache, Go to the top of the page, under Cache, click on the Cache button, then ok at the bottom of the page.

How to enable Javascript

Enabling JavaScript is simple. With your browser open, follow the directions below.

Firefox

  • Click on Tools on the menu bar
  • Select Options then click on Content
  • Make sure Enable Javascript is checked and click OK

Internet Explorer 7 & 6.xx & Internet Explorer 5.5

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on the globe that says Internet underneath it.
  • Click on the Custom Level button
  • A new window will open. Scroll down and look for the section on Scripting. You will Active Scripting. Click inside the circle next to Enable
  • Click OK and then OK again.

Internet Explorer 5.xx

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on the globe that says Internet underneath it.
  • Click on the Custom Level button
  • A new window will open. Scroll down and look for the section on Scripting. You will see 3 lines that read: Active Scripting, Allow paste options via script, and Scripting of Java Applets. Click inside the circle next to Enable for all three categories to enable JavaScript.
  • Click OK and then OK again.

Internet Explorer 4.0

  • Click on View on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on Custom
  • Click on Settings
  • Scroll down to locate Scripting
  • Click Enable for Active Scripting
  • Click OK, and then click the Reload button

Internet Explorer 3.xx

  • Click on View on the menu bar
  • Click on Options
  • Click on Security
  • Check the box next to Enable Java Programs
  • Click OK, and then click the Reload button

Netscape 4.0 or higher

  • Click on Edit on the menu bar
  • Click on Preferences
  • Click on Advanced on the left side.
  • Check the boxes next to Enable Java and Enable JavaScript.
  • Click OK

Netscape 3.0

  • Click on Edit on the menu bar
  • Click on Options
  • Click on Network Preferences
  • Click on Languages
  • Check the boxes next to Enable Java and Enable JavaScript
  • Click OK


How to enable Popups for ConnectingSingles.com

Enabling popups is simple. With your browser open, follow the directions below.

PC Users

Internet Explorer 6.0

  • From Tools point to Pop-up Blocker, and then click on Pop-up Blocker Settings
  • Type www.connectingsingles.com in the box 'Address of Web site to allow' and click Add
  • Set the Filter Level to Medium: Block most automatic pop-ups
  • Click Close

Firefox 1.0.x

  • From Tools select Options
  • Select the Web Features icon
  • Click Allowed Sites
  • Type www.connectingsingles.com into the field
  • Click Allow
  • Click OK

Mozilla 1.7.x

  • From Edit select Preferences
  • From the left hand side menu, click on + to open Privacy & Security
  • Under Pop-up Windows, tick the check box for 'Block unrequested pop up windows'
  • Then select Allowed Sites
  • Type www.connectingsingles.com in the box 'Allow pop-ups from the following web sites' and click Add
  • Click OK
  • Click OK

Opera 8.x

  • From Tools select Preferences
  • Under the General tab ensure 'Block unwanted pop-ups' is activated in the Pop-ups drop down box
  • Click OK

Netscape 7.x

  • From Edit select Preferences
  • From the left hand side menu, click on + to open Privacy & Security
  • Under Pop-up Windows, ensure the 'Suppress pop-ups' radio button is selected
  • Then select Exceptions
  • Type www.connectingsingles.com into the field and click Add
  • Click OK


Macintosh Users

Opera 8.x

  • From Opera select Preferences
  • Under the General tab ensure 'Block unwanted pop-ups'^ is activated in the Pop-ups drop down box
  • Click OK

Safari 1.3.x and Safari 2.x

  • From the Safari menu, ensure 'Block pop-up windows' is unchecked

Mozilla 1.7.x

  • From Mozilla select Preferences
  • From the left hand side menu click on + to open Privacy & Security
  • Under Pop-up Windows, tick the check box for 'Block unrequested pop-up windows'
  • Then select Allowed Sites
  • Type www.connectingsingles.com in the box 'Allow pop-ups from the following web sites' and click Add
  • Click OK
  • Click OK

Netscape 7.x

  • From Netscape select Preferences
  • From the left hand side menu, click on + to open Privacy & Security
  • Under Pop-up Windows, tick the check box for 'Block unrequested pop-up windows'
  • Then select Allowed Sites
  • Type www.connectingsingles.com into the field and click Add
  • Click OK


How to enable Flash

Chat Room Rules
  1. No soliciting of any kind for websites, products, services, or directing members to other websites.
  2. DO NOT SEND MONEY to anyone on this Chat or this site!! If you send money, you WILL GET SCAMMED! If anyone asks you for money, report it to Report Abuse immediately.
  3. No vulgar, explicit, sexual, insulting, or offensive language.
  4. No Flaming: Do not engage or join into activities which directly or indirectly harass, threaten, abuse or intimidate other members. In other words, don't be mean to others, and no pack attacks!
  5. No Flooding: Do not monopolize the chat room by entering large amounts of text. This keeps others from being able to share their opinions, is rude, and disrupts the flow of chat.
  6. NO TYPING IN ALL CAPS.
  7. No derogatory or offensive references to sex, gender, ethnicity, or sexual orientation.
  8. Do not gossip, expose, or post copies of private emails or complaints of other members. Abuse reports and complaints about members should be sent to Report Abuse, not posted in the chat.
  9. No personally identifiable info, email addresses, phone numbers, addresses, URLs. This is for your safety and privacy. No attempts to collect other members personal info either.
  10. No bashing this site or the moderators here. This is a free site… if you don’t like the way things are handled here, you are as free to leave as you were to join.
  11. Members have the right to refuse any request for person-to-person chat from another member. Don’t react rudely. Find someone else to chat with.
  12. There are no member-moderators on Connecting Singles. Anyone that pretends to be a moderator or pretends to work for ConnectingSingles.com will be banned.
  13. Read the rules. Members who use chat are expected to read and follow the rules. Staff does not sit and hold hands here to make sure you follow them. If you break the rules, you will be removed with or without warning or notice.

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MAIL

I am not receiving mail notices from ConnectingSingles when I get email on the site.

We DO notify you! Did you register a valid email address? Have you whitelisted Connecting Singles for delivery with your email provider? Is your off-site email box full?

If you are not receiving our mail, the notice may have gone into your Bulk or Junk folder. Many email providers will not deliver mail unless we are approved by you. click here for directions to approve and whitelist Connecting Singles for delivery or check with your email provider. Otherwise, you won't receive our cool mail notices and your profile may be deleted if our mail to you bounces back... You don't need to worry... we NEVER share email addresses with any other party and we NEVER send spam.

Keep your email address current. Don't miss out on mail notices, or risk having your profile deleted due to mail bouncebacks.

My mail disappeared with a member I was talking to

Mail may disappear for various reasons:

  • Old mail (over 30 days old) is removed from time to time to save on site resources.
  • The sender may cancel and leave the site.
  • The sender may have been removed from the site by staff. (as a result of complaints received about the member, or the member using the site for purposes other than dating: mass mailing, soliciting, requesting money from other members, etc. When a member gets banned, their mail automatically disappears.)
  • A member's profile and mail may be deleted because they registered an email address that isn't valid and mail notices to them bounce back.
I received a notice that I have mail on the site, but it is not there.

We remove mass mailers, solicitors, spammers and scammers and when we do, their mail is automatically deleted also. This is for your protection. If you receive a notice but see no mail, it means the profile was removed after your notice went out.

Why are my messages blocked or filtered?

Many members filter mail because they don't want to communicate with members outside of their own area, age range or marital status preference. Members can set their mail preferences using the Filter Settings page. Connecting Singles has no control over member email preferences. You can do a Search for members in your own area, where you will not be filtered.

Members can block specific members from contacing them by clicking the "block" button in an incoming message or flower.

How do I contact another member?

An Email button appears for each member on their profile and on search results. Click the button, and you will be taken to a Compose page to type your message and subject. Click "Send Message" and your message will be sent to the member’s onsite Inbox. A copy of your message will go to your outbox.

How do I view my inbox? (mail I have received)

Click Mailbox on the top navigation bar and a list of your incoming messages will appear. To view a message, click on the subject of the message. A NEW incoming message will have a yellow background, and will say "No" under the "Opened" column. A message you have OPENED will have a white background, and will say "Yes" under the opened column. A staff message will always have a purple background.

How do I view my outbox? (mail I have sent)

Click Mailbox on the top navigation bar then click the Outbox Tab to view your sent messages. To view a message you sent, click on the subject of the message.

What is a filterbox? Where does filtered mail come from?

When someone tries to email you whose age, location, martial status, or relationship type doesn't match what you've specified in your Filter Settings, then their mail goes into your Filterbox. The sender will be warned that it will go into your filterbox, and you will not receive a notice about the mail, but it will be there in case you want to read it.

Don't respond to filtered mail unless you want ongoing future communication. Once you respond, filter settings for that member will be removed.

How do I view my mail history with another member?

When viewing a message, click the "mail history" link. Or, when on the Mailbox page, click on the "history" icon for each message to access your mail history with the sender.

Can I tell if a member has received my message?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your message or not.

If I delete a sent message, does it delete it from the receiver's inbox?

No. If you delete a sent message, it will stay in the receiver's inbox. Once you send a message to someone, you cannot take it back or delete it from their inbox.

If I delete my messages by mistake, can staff restore it for me?

No, deleted mail cannot be restored. The mail system is automated. Staff cannot delete or restore it.

How can I receive mail ONLY from members within a certain age range?

Go to your Edit Profile page and click on Filter Settings, then choose the age range that you WANT TO HEAR FROM (anyone outside that age range will not be able to contact you). Then click "submit".

How can I receive mail ONLY from certain locations?

Go to your Edit Profile page and click on Filter Settings, then check the boxes next to the locations of members where you WANT TO HEAR FROM (you should uncheck the box next to any areas that you don't want to hear from). Then click "submit".

I am not getting responses to the mail I sent. My mail is not being opened. What is wrong?

We notify members when they receive onsite mail. If they have provided a valid email address, they will receive those notices; if not, they won't get the notices and it may be longer until they return to the site and see what you have sent. It is their choice to login and check their mail, and it is their choice whether or not to open or respond. We have no control over any of this.

If you are not willing to wait for a response, send mail only to members whose last activity date is recent.

If a member does not open or respond to your mail, they may not have time to answer, they may be receiving too much mail already, they may be corresponding with someone special already, or they may just not be interested in your profile. Find someone else to write to...

It takes a lot of time and patience to find someone special. Don't give up. There is someone out there for you. That person may join tomorrow.

In the meantime, give members a reason to write to you. Help others get to know you. Add positive, upbeat info to your narratives about yourself, describe more about what you are seeking in your match, add some new photos, fill out the extended profile. Also, check out the Forums area of the site. Many members have a lot of fun meeting and talking there while waiting to meet ‘the one’. Add a blog about your thoughts or experiences to let others know more about you and possibly attract someone who feels the same (note that a blog is a journal - not a personal ad).

Use site features to bring more attention to your profile and mail to your inbox. Click here to learn how to get more views to your profile.

I registered, but it said I can't send mail yet.

You can't send mail to other members until your profile has been approved. You may start using all the features of the site as soon as your profile is approved. All features of the site are TOTALLY FREE TO USE. There are no surprise fees or hidden charges for sending or receiving messages, or any other feature. Click here for more about profile approval.

We assume that you have read our Terms of Use and have entered valid, tasteful information when you registered. If that is not the case, or we suspect so, your profile will NOT be approved and will be deleted without notice.

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FLOWERS

How do I send a virtual flower to a member?

When viewing a profile, click the "Flower Me" button, then "pick" a flower, and either choose a note from the dropdown or write one yourself, then click the "Send Flower" button.

Why can't I send more than one flower to a person in a day?

You can send 1 flower within a 24 hour period to a member. The reason for this limit is that members don't want their flowerbox flooded... even by someone they are interested in. Quality wins over quantity there.

How do I view my inbox? (flowers I have received)

Click Flowerbox on the top navigation bar and a list of your incoming flowers will appear. To view a flower, click on the link next to the flower that says "Click to open" or click on the image of the flower. A new incoming flower will have a yellow background, and will say "No" under the "Opened" column. A flower you have opened will have a white background, and will say "Yes" under the opened column

How do I view my outbox? (flowers I have sent)

Click Flowerbox on the top navigation bar, then click on the Outbox Tab to view your sent flowers. To view a flower you sent, click on the subject of the flower.

How do I view my flower history with another member?

When viewing a flower click on "flower history" link. Or, when on the Flowerbox page, click on the "history" icon for each flower to access your flower history with the sender.

Can I tell if a member has received my flower?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your flower or not.

If I delete a sent flower, does it delete it from the receiver's inbox?

No. If you delete a sent flower, it will stay in the receiver's inbox. Once you send a flower to someone, you cannot take it back or delete it from their inbox.

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ECARDS

How do I send an eCard to a CS member?

Click on eCards in the top nav. Click on the eCard you want to send, make sure "Send to a Member of Connecting Singles" is checked (it is checked by default), and press the red "Customize & send this card" button, and follow the directions there. You will need to know the exact spelling of the member's username.

How do I send an eCard to a non-CS member?

Click on eCards in the top nav. Click on the eCard you want to send, check the box next to "Send to a Non-Member", and press the red "Customize & send this card" button, and follow the directions there.
The recipient's email address is confidential and deleted after the card is retrieved.

How do I create a NEW eCard design?

Click on eCards in the top nav, then click on Design eCard in the left sidebar, then follow the directions there.

Once you create a card you can use it to send over and over again. You will be able to make appropriate changes each time you send it to fit the occasion.

To send a card you've made: click on My eCards in the left sidebar, click on the card you want to send, then click the "Customize & Send" button.

How many eCards can I create?
  • Public eCards: You can create unlimited public eCards (for sending by other members as well as yourself). Public eCards appear on the All eCards page.
  • Private eCards: You can create up to 10 private eCards (for your use only).
How do I tag my eCards?

Refer to the Tags section on How do I tag my eCards?

How do I view my inbox? (eCards I have received)

Click eCards on the top navigation bar, then click My Inbox in the left sidebar, and a list of your incoming eCards will appear. To view an eCard, click on the subject of the eCard. A new incoming eCard will have a yellow background, and will say "No" under the "Opened" column. An eCard you have opened will have a white background, and will say "Yes" under the opened column.

How do I view my outbox? (eCards I have sent)

Click eCards on the top navigation bar, then click My Outbox in the left sidebar and a list of your outgoing eCards will appear. To view an eCard you sent, click on the subject of the eCard.

How do I view my eCard history with another member?

Click on the "history" icon for each eCard on your eCardbox page to access your eCard history with the sender.

Can I tell if a member has received my eCard?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your eCard or not.

If I delete a sent eCard, does it delete it from the receiver's inbox?

No. If you delete a sent eCard, it will stay in the receiver's inbox. Once you send an eCard to someone, you cannot take it back or delete it from their inbox.

Why can't I send more than one eCard to a person in a day?

You can send 1 eCard within a 24 hour period to a member. The reason for this limit is that members don't want their eCardbox flooded... even by someone they are interested in. Quality wins over quantity there.

eCards are for 'special' connections and occasions. Use mail for general correspondence.

I can't hear the music when I view an eCard?

This is easy to fix. Go to our Can't hear music? page and follow the directions there.

Are eCards really FREE? Most eCard sites charge to send eCards.

Yes, all features on this site are free.

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PROFILE

Why did my profile get deleted?

Your profile may have been deleted for one of the following reasons:

  • You submitted an invalid email address or other invalid information
  • You do not reside within membership area - if your location is not on list, you may not join.
  • You used a proxy to access the site.
  • You did not complete your profile
  • You entered gibberish in narratives
  • You entered narrative text that is not appropriate for the site
  • You used the site for soliciting or advertising, posting a URL.
  • You posted inappropriate or offensive content to the forums.
  • We received complaints about your profile or your behavior on the site.
  • You entered more than one profile. You already have a profile here
  • You are not single.
  • You are under 18 (or at least your photo looks that way).

We do not notify you if your profile is deleted.

Why did my photo get deleted?

Refer to the Uploading Photos section on Why did my photo get deleted?

Someone I was talking to disappeared from the site. Where are they?

There are several reasons why a member might disappear from the site:

  • The member has been removed from the site by staff (as a result of complaints received about the member, or the member using the site for purposes other than dating: mass mailing, soliciting, requesting money from members, etc.)
  • The member has hidden their profile
  • The member has cancelled their profile
  • If you are trying to find them via a username search, you may have misspelled their username.
Can members be banned from this site?

This site has rules to protect members and their experience here. Knowing, accepting and following the rules is required for membership. It is not site staff's responsibility to warn you when you break them.

  • Members who break the rules or whose behavior on the site, blogs, or forums is unacceptable may be removed without warning.
  • Members who attempt to use the site for reasons other than dating (such as soliciting of ANY kind, money or romance scam, building mailing lists, identity theft, multiple or fake profiles, or any suspicious activity) will be removed without notice.
  • Members under legal age will be removed.
  • If the profile of someone you have been communicating with suddenly disappears, they have likely been removed for safety and quality of the site and members. No warning or notice will be sent.

Although it's common to hear a banned member complain about the rules, or that members who reported them got them banned...this is NOT true! When banning is necessary, it was the member's own bad behavior that got them banned. Members are adults and held accountable for their own actions here.

Can I change my username?

No, your username cannot be changed. You can change everything else about your profile by clicking Edit Profile in the top nav to make all other changes.

Why isn't my profile approved yet? Is something wrong?

Profiles submitted are checked by the system and normally approved shortly after registration. Approval may be delayed if your profile requires manual attention due to your profile info not being complete or accurate. If your location, email address or profile info is not valid, if you enter gibberish, urls or email addresses in your narratives, or if you use a proxy to access the site, your profile will be put on hold.

We believe that good relationships are built on honesty. If you register false information, your profile will not be approved, or it will be deleted without notice when found or reported.

Heavy staff workload may also cause profile approval delays.

How do I tag my profile?

Refer to the Tags section on How do I tag my profile?

Why does my profile say that I'm online, when I'm not?

If you click the sign out button on the top of the page, your profile will no longer say "online now". Otherwise, it may say "online now" on your profile up to 20 minutes after you leave the site.

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EVENTS & GET-TOGETHERS

How do I organize a get-together for CS members?
  1. Click on Events in the top nav bar, then click on Plan Get-Together in the left sidebar and read our tips on how to start an event.
  2. Start a thread in the Forums to see if other members in your area are interested in getting together and where they want to meet.
  3. If there are enough members interested, then fill out the Event Form, and if the event meets our guidelines, we will post your event on the Events page, set up a signup thread in the forums, and send a mailing to members in your area about your event.
  4. ConnectingSingles events are organized by CS members for CS members. You may not advertise an event here for another site.
How do I find CS events in my area?

Click on Events in the top nav bar to see upcoming events. We often send notices to members of an event in their area. Please make sure your email address is current so that you will receive our notices.

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FORUMS

How do I post in the Forums?

TO CREATE NEW THREAD: Click on Forums in the top nav, then New Thread in the left sidebar. Type a message about your topic and your opinion of it and explain what/how you would like to discuss it. Then press the "submit" button. Your thread will appear in the category you assign and also on the list of All Threads, and members will be able to view and post to it.

TO REPLY TO A THREAD: If you read a thread and want to get into the discussion: Click on the yellow 'Post Reply' button at the upper right of the page. Your post will appear at the bottom of that thread in the order it was submitted.

TO QUOTE ANOTHER POST: If you want to address your reply directly to one member's post in a thread: click on the "Quote" button inside their post. If you do this, their post will be copied and be included in your post answer - so USE THIS OPTION ONLY when you want to take exception to what that one person said and direct your answer to them. (If you are the first person to reply in a thread, there is no reason to quote the one above you.)

Be sure to read the Forum Rules before posting.

How can I remove something I posted to the forums?

Consider what you post to be permanent. We don't allow posts to be deleted or changed because it may change the meaning of what others have said and disrupt the flow of the discussion.

Your forum entries help members learn about you. Your answers and attitudes there tell a lot about you. Consider this before you enter posts, as they cannot be removed.

If I post a poem to the forums, does it become your intellectual property?

No, we do not make any claim on your copyright of the poem or work. Our only concern is for the operation of the website.

By posting any text in your profile or in the Forums, you are giving Connecting Singles the right to use/display that text, piece, poem, article, photo, etc. on the site indefinitely. If you post a literary work you need to give credit to the author, whether it is you (username) or someone else (author's name). Per the site's Terms of Use, you agree that anything you post, you have the right to post, and are not infringing on any copyright when you do so. Forum entries remain even if a member leaves the site for any reason.

If you post anything in the Forums or on the site, please understand that it becomes part of the site (property of the site) and it will remain there even after you leave, that the site is viewed by the public, and that Connecting Singles is not responsible for how posted text is used by those who view it.

Do members get banned from the forums?

Yes. See the help section on Can members be banned from this site?.

How do I post images in my forum posts?

If the image is on another website: find the image you want on another website, then right click on the image and copy the url where it says "Address (URL)", then post the url of the image into your forum post between [img][/img] tags. For example: [img]http://www.connectingsingles.com/i/free_online_dating.jpg[/img]

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BLOGS

What is a blog on Connecting Singles?

A Blog is a journal you may enter about your life, your thoughts, interesting experiences, or lessons you have learned. It's your own page on Connecting Singles that you can update on a regular basis, or just whenever you have something to say. You can write about an opinion, impart words of wisdom, or talk about something interesting in your day. Creating a blog is a good way to share something of yourself with Connecting Singles members. Reading blogs is a good way to learn more about members you have met here.

A blog IS NOT a personal-ad describing yourself or the person you are seeking. You have a profile on the site for that.
A blog is NOT for one-to-one chatting. You have onsite email for that. Click the "Email" button on a member's profile.
A blog IS NOT a Forum for discussion, debate, advice or asking questions of other members. Join the Connecting Singles Forums for these purposes.

Use your blog to record your thoughts, opinions and ideas. All blogs are open to viewing by the public and to comments from other members. You may read and then delete those comments to your blog if you wish. You may edit your own blog, however, you may not edit your comment to another member's blog.

How do I create a new blog?

Click on Blogs in the top nav, then click on Post to my Blog in the left sidebar. Type a title that describes the topic of your blog post, then type a message, and click "Submit". Your blog entry will appear in the list of All Blogs. Each time you post to your blog, the entry will appear separately in the list of All Blogs.

How do I post to my blog?

Click on Blogs in the top nav, click on Post to my Blog in the left sidebar. Type a title that describes the topic of your blog post, then type a message, and click "Submit". Your blog entry will appear in the list of All Blogs. Each time you post to your blog, the entry will appear separately in the list of All Blogs.

How do I edit/delete my blog?

Click on Blogs in the top nav, click on Edit my Blog in the left sidebar, which will take you to your Blog Admin page. You can delete your blogs, edit them, or delete comments from other members there.

How do I delete comments other members have made to my blog?

Click on Blogs in the top nav, click on Edit my Blog in the left sidebar, which will take you to your Blog Admin page. Click on the "edit" link in the "Comments" column next to each blog post to go to the comments page where you can view and delete comments for a particular blog post. To delete a comment: Click the "delete" button next to the comment you want to delete.

How do I tag my Blogs?

Refer to the Tags section on How do I tag my Blogs?

How do I post comments to other member's blogs?

Click "Post Comment" while viewing a blog, type your comment and click "Submit". Your comment will appear immediately under their blog. Think before you comment. You will not be able to delete or change your comment.

How do I post images in my Blog?

There are two ways to post images on your blog. If the image is located on the web, you can link to it, and if not, you can upload it to CS.

  1. If the image is on another website: find the image you want on another website, then right click on the image and copy the url where it says "Address (URL)", then post the url of the image into your blog between [img][/img] tags.
    For example: [img]http://www.connectingsingles.com/i/free_online_dating.jpg[/img]
  2. upload the image to CS: Click on Blogs in the top nav, then click on Upload Blog Photos. Upload the photo(s) you want to include in your blog, then copy the code in the column next to the image that says "Image Code" and paste that into your blog.
How do I post Youtube Videos in my Blog?

Go to www.youtube.com, find the video that you want to post in your blog, and copy the url from the textbox on Youtube that says "URL" (to the right of the video). Then paste that into your blog between [youtube][/youtube] tags. For example: [youtube]http://www.youtube.com/watch?v=wsio3uDnwm4[/youtube]

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TAGS

What are Tags?

Tags are keywords to connect members with like interests. When you tag your profile, blog, video, or eCard, it helps members find your profile, video, blog, or eCard who are interested in that tag.

Members can visit the Tags page and click on the tags they are interested in, and your profile, eCards, videos, and eCards will be listed with the tags you've added.

  • profile tag example: Tagging your profile with "camping", would help members who are interested in "camping" to find you.
  • eCard tag example: Tagging your ecard with "flowers", would help members find your eCard who are looking for an eCard with "flowers".
  • Video tag example: Tagging your video with "dancing" would help members find your video who are interested in watching videos about "dancing".
  • Blog tag example: Tagging your blog with "embarrassing" would help members find your blog who are interested in reading blogs about "embarrassing" stories.

Note: Make sure your tags are relevant. If your eCard has nothing to do with "flowers", then don't tag it with "flowers". If "camping" is not your interest, don't tag your profile with "camping".

How do I tag my profile?

Click Tags in the top nav bar, then click My Tags on the left sidebar. Enter your tags in one at a time and press the "add tag" button. Your tag will appear on the Tags page, and your profile will be listed when someone clicks on your tag.

How do I tag my blogs?

Click on Blogs in the top nav bar, then click on Edit my Blog in the left sidebar. You will see a list of your blogs with a link to "add tags" next to each blog. Click on the "add tags" link, and enter your tags in one at a time and press the "add tag" button. Your tag will appear on the Blog Tags page, and your blog will be listed when someone clicks on your tag.

How do I tag my videos?

Click on Videos in the top nav bar, then click on My Videos in the left sidebar. You will see a list of your videos with a link to "add tags" next to each video. Click on the "add tags" link, and enter your tags in one at a time and press the "add tag" button. Your tag will appear on the Video Tags page, and your video will be listed when someone clicks on your tag.

How do I tag my eCards?

Click on eCards in the top nav bar, then click on My eCards in the left sidebar. You will see a list of your eCards with a link to "add tags" next to each public eCard (only public eCards can be tagged). Click on the "add tags" link, and enter your tags in one at a time and press the "add tag" button. Your tag will appear on the eCard Tags page, and your eCard will be listed when someone clicks on your tag.

How do I view/edit my Tags?

Click Tags in the top nav bar, then click My Tags on the left sidebar.
To delete a tag: click the "delete" button next to a tag.
To add a new tag: Enter your tags in one at a time and press the "add tag" button.

How do I view other members Tags?

Click on Tags in the top nav bar, and you will see a list of the most Popular Tags.

In the left sidebar, you will be able to access the following:
Popular Tags
New Tags
All Tags
My Tags
Video Tags
Blog Tags
eCard Tags

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RATE PHOTOS

To ENABLE rating for your photo:

You can enable rating on each photo either when you upload it or after you've uploaded it. When you upload a new photo, you can check "yes" or "no" next to rate photo ("Yes" is the default). After you've uploaded it, you can go to your Photos page and find the photo, then click "Yes" under rate photo, and click "update".

To DISABLE rating for your photo:

You can disable rating on each photo either when you upload it or after you've uploaded it. When you upload a new photo you can check "yes" or "no" next to rate photo ("Yes" is the default). After you've uploaded it, you can go to your Photos page and find the photo, then click "No" under rate photo, and click "update". NOTE: When you disable rating for a photo, all rating history for that photo including the score, the voting stats, and the people who liked it will be deleted.

To rate another member's photo:
  • rating random members: Click Rate Photos in the top nav, then click on the rating buttons 1-10 to rate each member. Use the links in the left sidebar to specify age and gender of the members to rate. Click on rate members by area in the left sidebar to rate members in specific locations. Or use the filter at the bottom of the Rate Photos page to filter the members by age, gender, and location.
  • rating specific members: To rate a particular member's photo, go to their profile and click on "Rate Photos / View Rating »" and you will be taken to their photo page where you can rate each of their photos, and view the rating information for each photo. Click on the thumbnail of the photo of interest to rate it and view detailed voting information about it.
To view your photo ratings:

To view your own photo ratings, click on Rate Photos in the top nav, then click on My Photo Rating in the left sidebar. Your photos will be listed along with the total score for each photo. To view more specific voting information for each photo, click on "« View Photo Rating ", or click on the photo. To see which members liked each of your photos, click on "See who liked this photo »" next to the photo.

To see who gave your photo a high score:

Click on Rate Photos in the top nav, then click on My Photo Rating in the left sidebar. Click on "See who liked this photo »" next to each one of your photos. This will show you members who rated each photo a 8, 9 or 10.

To view the highest rated photos:

Click on Rate Photos in the top nav, then click on Top Rated in the left side bar. Click on Girls tab to see top rated girls. Click on Guys tab to see top rated guys.
(Only the primary photos are considered in this list). This list is ordered by total score, then by number of votes.

To view the photos with the most votes:

Click on Rate Photos in the top nav, then click on Most Votes in the left side bar. Click on Girls tab to see girls whose photos received the most votes. Click on Guys tab to see guys whose photos received the most votes.
(Only the primary photos are considered in this list). This list is ordered by number of votes, then by total score.

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VIDEOS

How do I post a video?
  1. Get embed code from Youtube: Go to http://www.youtube.com, find the video that you want to share, and copy the code from the textbox on Youtube that says "Embed" (to the right of the video).
  2. Post video on CS: Click on Videos in the top nav, then click on Post Video. Paste the code you got from Youtube into the box that says "Youtube Embed Code". Type in a title, category, and description of your video, and press "submit". (Before pressing "submit", press the "preview" button to preview your video and description and make sure the video works). Your video will appear on the New Videos page.
How do I tag my videos?

Refer to the Tags section on How do I tag my Videos?

How do I comment on a video?

When viewing a video, press the yellow "Post Comment" button, type in your comment and press "Post Comment" button.

I posted a video but when I play the video, it says it is not available?

This can happen for two reasons:

  1. Some videos on Youtube do not allow you to embed them on other sites. If it says "Embedding disabled by request" in the Embed textbox on Youtube (to the right of the video), then the video will not be available when you post it on this site.
  2. If you posted the video awhile ago, it could have gotten removed from Youtube after you posted it here.

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POLLS

How do I post a poll?

Click on Polls in the top nav, then click on Create Poll in the left sidebar. Enter a poll question and up to 10 possible choices, pick a category and type a description of the poll, then click the "submit" button. (Before pressing "submit", press the "preview" button to preview your poll and description). Your poll will appear on the New Polls page and in the forums.

How do I comment on a poll?

When viewing a poll, press the yellow "Post Comment" button, type in your comment and press "Post Comment" button.

How do I vote on a poll?

When viewing a poll, click on the radio button next to the poll choice that you want to vote for. This will automatically record your vote, and you will see the results of the poll. You cannot vote twice on a poll, and you cannot change your vote. Your vote is anonymous.

How do I view the results of a poll?

After you vote on a poll, you will automatically see the results. You can also click on the "results" tab.

Where do I find a breakdown of the poll votes by age and gender?

When viewing a poll, click on the "vote breakdown" to see the voting broken down by age and gender.

When I vote on a poll, is it anonymous?

Yes.

Can I vote more than once on a poll?

No. You can only vote once on each poll, otherwise the results of the poll would not be accurate.

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ARTICLES

How do I post an article?

Click on Articles in the top nav, then click on the Post Article button. Enter your article and press the "Post Article" button.

How do I comment on an article?

Click on Articles in the top nav, then click on an article to view it. After reading an article press the "Post Comment" button. Then type in your comment and press the "Post Comment" button.

How do I edit an article?

Click on Articles in the top nav, then click on My Articles in the left sidebar. Click on the "edit" link next to the Article you want to edit. Then make your changes and press the "Save Changes" button. Articles can be edited for up to 2 weeks after posting them.

What is the difference between an article and a blog?

Article: An article is a nonfictional composition on a specific topic (stated in the title) about something you have experience or expertise in, or that you have researched. It's presented in an unbiased manner and strives to prove or accomplish its theme. If an opinion is given, it should be based on knowledge. An article has a lesson or point to make and a conclusion. It's goal is to inform and/or entertain. An article is more formal than a blog, and is normally a minimum of 250 words in length. Feedback comments are accepted.

Blog: A blog entry can be whatever you want it to be... it's a personal journal of rants and raves, your opinions or ideas on any topic, or it could be just a note about your day. A blog post is an opinion, therefore biased, can be of any length, and research is not required. it's less formal than an article. Comments are accepted.

Forum Post: If you want to have a group discussion with many members on any topic of general interest, post it in the CS Forum.

How do I view articles posted by other members?

Click on Articles in the top nav, then click on an article to view it.

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POETRY

How do I post my poetry?

Click on Poetry in the top nav, then click on the Post Poem button. Enter your poem and press the "Post Poem" button.

How do I comment on a poem?

Click on Poetry in the top nav, then click on a poem to view it. After reading a poem press the "Post Comment" button. Then type in your comment and press the "Post Comment" button.

How do I edit a poem?

Click on Poetry in the top nav, then click on Edit My Poetry in the left sidebar. Click on the "edit" link next to the Poem you want to edit. Then make your changes and press the "Save Changes" button.

How do I view poems posted by other members?

Click on Poetry in the top nav, then click on an poem to view it.

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MUSIC

How do I add music to my profile?

Click on Music in the top nav, then click on a CD to view it, then click the "Add this CD to your profile" button on the upper right side of the page. If the CD you like is not already on the site, you can add it! It's simple, just click on the Post your favorite Music button when viewing the All Music page and follow the instructions there.

How do I delete music from my profile?

Click on Music in the top nav, then click on My Music, then click on the Favorite Music tab. Check the boxes next to the music you want to delete from your profile and press the "Delete Checked" button at the bottom of the page.

How do I post music to the CS Music page?

Click on Music in the top nav, then click on Post your favorite Music button and follow the instructions there.

How do I edit music I posted?

Click on Music in the top nav, then click on My Music. Click the "edit" link next to the music you want to edit. You can edit music up to 24 hours after you post it.

How do I listen to music posted on the site?

Click on Music in the top nav, then click on the "listen" link next to the album you want to listen to. Only some CDs have this "listen" feature available.

How do I view music posted by other members?

Click on Music in the top nav, where you will see a list of all music posted by members. Click on each of the CDs to view more information about them.

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MOVIES

How do I add movies to my profile?

Click on Movies in the top nav, then click on a Movie to view it, then click the "Add this Movie to your profile" button on the upper right side of the page. If the Movie you like is not already on the site, you can add it! It's simple, just click on the Post your favorite Movie button when viewing the All Movies page and follow the instructions there.

How do I delete movies from my profile?

Click on Movies in the top nav, then click on My Movies, then click on the Favorite Movies tab. Check the boxes next to the movies you want to delete from your profile and press the "Delete Checked" button at the bottom of the page.

How do I post movies to the CS Movies page?

Click on Movies in the top nav, then click on Post your favorite Movie button and follow the instructions there.

How do I edit movies I posted?

Click on Movies in the top nav, then click on My Movies. Click the "edit" link next to the movie you want to edit. You can edit movies up to 24 hours after you post it.

How do I watch movies posted on the site?

Click on Movies in the top nav, then click on the "watch trailer" link next to the Movie you want to watch the trailer for. Only some Movies have this "trailer" feature available.

How do I view movies posted by other members?

Click on Movies in the top nav, where you will see a list of all movies posted by members. Click on each of the Movies to view more information about them.

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BOOKS

How do I add books to my profile?

Click on Books in the top nav, then click on a Book to view it, then click the "Add this Book to your profile" button on the upper right side of the page. If the Book you like is not already on the site, you can add it! It's simple, just click on the Post your favorite Book button when viewing the All Books page and follow the instructions there.

How do I delete books from my profile?

Click on Books in the top nav, then click on My Books, then click on the Favorite Books tab. Check the boxes next to the books you want to delete from your profile and press the "Delete Checked" button at the bottom of the page.

How do I post books to the CS Books page?

Click on Books in the top nav, then click on Post your favorite Book button and follow the instructions there.

How do I edit books I posted?

Click on Books in the top nav, then click on My Books. Click the "edit" link next to the book you want to edit. You can edit books up to 24 hours after you post it.

How do I view books posted by other members?

Click on Books in the top nav, where you will see a list of all books posted by members. Click on each of the Books to view more information about them.

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GAMES

How do I play a game?

Click on Games in the top nav, then click on the icon of the game you want to play. To launch the game in a new window, click the "launch" button. You can resize the window to whatever size you want.

The games are not loading?

If the games are not working for you, it probably means you don't have Flash installed, or that you have an old version of Flash. Click here to get the latest version of Flash.

How do I find instructions on how to play a game?

When you start the game, click on the "instructions" link. If there is no "instructions" link, then click the "start" link and the instructions will be displayed before you start the game. Most games have a question mark icon at the top of the game that will display the instructions. You can press this button at any point during the game; when you are done reading, click the "start" button and you will return to where you left off in the game.

How do I post a comment to a game?

Click on Games in the top nav, then click on the icon of a game, then click the "post comment on this game" button and post your comment.

How do I play a game in full screen mode?

There are two ways to do this:

  • Click on Games in the top nav, then click on the icon of the game, then click on "play full screen mode" right underneath the game. The game will load in full screen mode. When you are done playing, click your browser's "back" button.
  • Click on Games in the top nav, then click on the "launch" icon for the game. The game will load in a new window. You can drag the corners of the window to any size you want (you can make it full screen by dragging it or by double clicking the top bar of your browser).

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Compatibility Quizzes

How do I create a Compatibility Quiz?

Click on Compatibility in the top nav, then click on the Create Quiz link in the left sidebar. Then fill out the 2-page form to create your Compatibility Quiz.

How do I edit a Compatibility Quiz?

Click on Compatibility in the top nav, then click on My Compatibility in the left nav, then find the Compatibility Quiz you want to edit, and click one of the edit links depending on what you want to edit:

  • edit basics - edit title, description, scoring text for your Compatibility Quiz
  • edit questions - edit the questions on your Compatibility Quiz
  • add questions - add new questions to your Compatibility Quiz
How do I delete a Compatibility Quiz?

Click on Compatibility in the top nav, then click on My Compatibility in the left nav, then check the box next to the Compatibility Quiz you want to delete, and press "delete" button at the bottom of the page.

How do I take a Compatibility Quiz?

Click on Compatibility in the top nav, find a Compatibility Quiz you want to take and click on it.

What is the Question Pool?

The Question Pool is a list of questions that members can choose to include in their compatibility quiz. It can be difficult to think of questions for a Compatibility Quiz. The Question Pool was designed to help, and to allow members to use questions from a list written by staff and members.

How do I use a question from the Question Pool on my Compatibility Quiz?

Click on Compatibility in the top nav, then click on Question Pool in the left sidebar. Find the question you want to add and click on the "Add to Quiz" link next to that question. Then make any changes you want to the wording of the question, pick which answer you want your match to choose, and click the "Save to Quiz" button.

How do I add a question to the Question Pool?

Click on Compatibility in the top nav, then click on Write Pool Question in the left sidebar.

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GROUPS

How do I create a group?

Click on Groups in the top nav, then click on Create Group in the left sidebar and follow the instructions there.

How do I edit a group I created?

Click on Groups in the top nav, then click on My Groups in the left sidebar, then find the group you want to edit and press "edit group" link.

How do I join a group?

Click on Groups in the top nav, then find the group you want to join and click on it to view it, then press the "Join Group" button.

I can't join a private group, why not?

Public groups are by invitation only. Only people invited by the leader can join.

How do I invite members to my group?

Click on Groups in the top nav, then click on Invite to Group in the left sidebar. Your groups will appear in a dropdown list; select the group you want, then type in a member's username and press the "invite to group" button.

How do I view a group's members?

Click on Groups in the top nav, then click on a group and press the "Members" tab to view the members of the group.

How do I view a group's forums?

Click on Groups in the top nav, then click on a group and press the "Discussions" tab to view the forums for the group.

How do I post in a group's forums?

Click on Groups in the top nav, then click on a group and press the "Post" tab to post to the forums for that the group.

What is the difference between a public and private group?

Public Group = Anyone can join
Private Group = Group membership is by invitation only

Both public and private groups are viewed publicly.

I don't want to be group leader anymore, what should I do?

click here to submit a group leadership change request

How do I upload a logo for my group?

Click on Groups in the top nav, then click on My Groups in the left sidebar, then click the "add logo" link (or "replace logo" if you've already got one) next to the desired group, then follow the instructions there.

I don't have a logo image for my group, what should I do?

Click on Groups in the top nav, then click on My Groups in the left sidebar, click on "add logo" (or "replace logo") for the group you need an image for. At the bottom of that page, click the link that says click here to send an Image Request to staff

How do I upload photos of people in my group (group photos)?

Click on Groups in the top nav, then click on My Groups in the left sidebar, then click the "group photos" link next to the desired group, then follow the instructions there.

How do I edit comments for photos of my group?

Click on Groups in the top nav, then click on My Groups in the left sidebar, then click the "group photos" link next to the desired group, then click "edit comments" next to each photo, or click on "edit comments for all group photos" on the bottom to edit comments for all your photos at once.

How do I enable/disable comments for my group photos?

Click on Groups in the top nav, then click on My Groups in the left sidebar, then click the "group photos" link next to the desired group, then find the desired photo, and select "yes" or "no" under "enable comments", and press "update" button.


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PROFILE REVIEWS

How do I get my profile reviewed?

Click on Profile Reviews in the top nav bar, then click on the Get your profile reviewed button on the top left of the page. Then follow the directions there.

How do I review another members profile?

Click on Profile Reviews in the top nav bar, and you'll see a list of profiles that you can review. Click on one of them and then click the "Post Comment" button

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SEARCHES

How do I search, what are the different searches?

Click on Search in the top nav bar, then click on Search Options in the left sidebar to see an extensive list of all possible searches. You will find links to the Advanced Search, Quick Search, Username Search, Browse, Saved Searches, Astrology Search, and much more.

How do I save a search?

When you do a Search, type in a name for your search in the "Save this Search as" textbox at the bottom of the page, and it will be saved for you. To access that search again: click on Search in the top nav bar, then click on Saved Searches in the left side bar, and you will see a list of your saved searches. Click on "view results" next to a search to see the results of that search, or click "edit search" next to a search to view and make changes to that search.

Note: Your last search is automatically saved for you and can be accessed by clicking on Search in the top nav bar, then click on My Last Search in the left sidebar.

How do I access my saved searches?

Click on Search in the top nav bar, then click Saved Searches in the left side bar, and you will see a list of your saved searches. Click on "view results" next to a search to see the results of that search, or click "edit search" next to a search to view and make changes to that search.

How do I access my Last Search?

Your Last Search is automatically saved for you and can be accessed by clicking on Search in the top nav bar, then click on My Last Search in the left sidebar.

Or you can access it by clicking on Search in the top nav bar, then click Saved Searches in the left sidebar, then find it in the list of your saved searches. Your Last Search will be yellow highlighted.

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PHOTO COMMENTS

What are Photo Comments?

Photo Comments let you see what others think of your photos. Photo Comments are displayed on your profile.

How do I view my Photo Comments?

Go to your Profile and click the link in the left sidebar that says "Photos & Comments". Click the thumbnail of each photo to view comments for it.

The Photos & Comments tab is missing from my profile?

If you don't have any photos, the tab will not be displayed.

Can I approve Photo Comments first before they show on my profile?

Yes you can. Click on Edit Profile in the top nav, then click on Edit Settings, then find the "Photo Comments" section and check the box that says "Yes, allow Photo Comments, but I want to approve them first before they appear on my profile", then click the "Save Changes" button at the bottom of the Settings page. Then when other members write comments about your photos, you will need to approve them first before they display on your profile. If you never approve them, they will never display and will be private. You can also delete the Photo Comments.

How do I approve a Photo Comment?

Click on Edit Profile in the top nav, then click Edit Photo Comments, and then click the "Approve" button next to the Photo Comment you want to approve so that it will display on your profile.

How do I delete a Photo Comment?

Click on Edit Profile in the top nav, then click Edit Photo Comments, and then click the "Delete" button next to the Photo Comments you want to delete.

How do I write a Photo Comment to another member?

When you are viewing a profile, click on the tab that says "Photo Comment", and you will be able to write a comment for their primary photo. To write a comment about their other photos, click the thumbnail of the photo that you want to write a comment for, then write the comment and click "submit" button.

Your Photo Comment may appear on their profile immediately or, if their settings require their approval first, your Photo Comment will not appear until it is approved. If the member does not appreciate your Photo Comment, they may decide not to approve it or to delete it.

How do I disable Photo Comments?

You can turn on or off Photo Comments for each photo individually. Click on Edit Profile in the top nav, then click on Edit Photos, find the photo you want to disable comments for, check the "No" box under "Comments" and click "update" to save the changes.

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FANS

What are Fans?

The Fans Feature is a list of members who have seen your profile and want to be known as a Fan of yours. Your Fans List is displayed on your profile.

A fan is someone who admires you, or your profile, your photo, your blogs, forums, poetry, or the presence that you display on the site. They may not know you, and they may not even be in contact with you... but they just think you're cool. Becoming a fan may simply say, "I like what I see."

How do I view my Fans List?

Go to your Profile and click the tab that says "Fans". If you do not have a "Fans" tab on your profile, it means that you don't have any fans yet.

The Fans tab is missing from my profile?

If you do not have anyone on your Fans List yet, the tab will not display.

How do I Add someone to my Fans List?

You cannot add someone to your Fans List. Another member may add themselves to your list, or you can add yourself to their Fans List and become their Fan.

How do I become a Fan of another member?

When you are viewing a profile, click the link that says "Become Fan" in the left sidebar, then click the yellow "Become Fan" button to confirm. You will automatically appear on their Fans List.

How do I delete someone from my Fans List?

Click Edit Profile in the top nav, then click Edit Fans List, then click the "Delete" button next to the Fan you want to delete from your list.

How do I delete myself from another member's Fans List?

Click Edit Profile in the top nav, then click Edit Fans List, then click the Members I'm a Fan Of tab, then click the "Delete" button next to the member you want to delete yourself from their list.

How do I disable Fans?

Click Edit Profile in the top nav, then click Edit Settings, find the "Fans" section, and click "No, don't allow Fans", then press the "Save Changes" button at the bottom of the Settings page.

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FRIENDS

What are Friends?

A Friend is someone you have gotten to know at ConnectingSingles. The Friends feature allows you to display a list of your Friends on your profile. To add a member to your list, you must make a Friend Request. If the other member approves the request, then you will both be on each other's Friends Lists. If a member makes a Friend Request to you, their Request will appear in your Incoming Friend Requests page, and if you approve them they will appear on your profile in your Friends List. Your Friends List is displayed on your profile.

Be sure to check for Friend Requests because if you don't approve them, they won't be displayed.

How do I view my Friends List?

Go to your Profile and click the link in the left sidebar that says "Friends". If you do not have a "Friends" link on your profile, it means there is no one on your Friends List yet.

The Friends tab is missing from my profile?

If you do not have anyone on your Friends List yet, the tab will not display.

How do I Add someone to my Friends List?

When you are viewing a profile, click the link in the left sidebar that says "Friend Request", then click the yellow "Become Friend" button to confirm. This will send your Friend Request to the member, and when they approve it, you'll appear on each other's Friends Lists as a link between your profiles.

How do I delete someone from my Friends List?

Click Edit Profile in the top nav, then click Edit Friends List, and click the "Delete" button next to the Friend you want to delete from your list.

How do I approve a pending Friend Request?

Click Edit Profile in the top nav, then click Edit Friend Requests List, then click the "Approve" button next to the requests you want to approve.

How do I delete a pending Friend Request?

Click Edit Profile in the top nav, then click Edit Friends Requests List, then click the "Delete" button next to the request you want to delete.

How do I delete a pending Friend Request I made?

Click Edit Profile in the top nav, then click Edit Friends Requests List, then click on the Friend Requests (outgoing) tab, and click the "Delete" button next to the request you made that you want to delete.

How do I disable Friends?

Click Edit Profile in the top nav, then click Edit Settings, find the "Friends" section and click "No, don't allow Friends", then press the "Save Changes" button at the bottom of the Settings page.

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TESTIMONIALS

What are Testimonials?

Testimonials are positive statements about you written by members who know you. Your testimonials will be displayed on your profile.

How do I view my Testimonials?

Go to your Profile and click the tab that says "Testimonials". If you do not have a "Testimonials" link in the left sidebar of your profile, it means that you don't have any Testimonials yet.

The Testimonials tab is missing from my profile?

If you do not have any Testimonials yet, the tab will not display.

Can I approve Testimonials first before they show on my profile?

Yes you can. Click on Edit Profile, then click Edit Settings, find the "Testimonials" section and check the box that says "Yes, allow Testimonials, but I want to approve them first before they appear on my profile", then click "Save Changes" at the bottom of the Settings page. Then when other members write Testimonials about your profile, you will have to approve them first before they display on your profile. If you never approve them, they will never display. You can also delete the Testimonials.

How do I approve a Testimonial?

Click on Edit Profile, then click Edit Testimonials, then click the "Approve" button next to the Testimonial you want to approve so it will display on your profile.

How do I delete a Testimonial?

Click on Edit Profile, then click Edit Testimonials, then click the "Delete" button next to the Testimonial you want to delete.

How do I write a Testimonial about another member?

When you are viewing a profile, click the button that says "Testimonial". You can then write a Testimonial. Your Testimonial may appear on their profile immediately or, if their settings require their approval first, your Testimonial will not appear until it is approved. If the member does not appreciate your Testimonial, they may decide to not approve it or to delete it.

How do I disable Testimonials?

Click on Edit Profile in the top nav, then click Edit Settings, find the "Testimonials" section and click "No, don't allow Testimonials", then press "Save Changes" button at the bottom of the Settings page.

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SHOUT-OUTS

What are Shout-Outs?

Shout-Outs are public statements of acknowledgement, greeting, thanks, or gratitude.

How do I view my Shout-Outs?

Go to your Profile and click the tab that says "Shout-Outs". If you do not have a "Shout-Outs" link in the left sidebar of your profile, it means that you don't have any Shout-Outs yet.

The Shout-Outs tab is missing from my profile?

If you do not have any Shout-Outs yet, the tab will not display.

Can I approve Shout-Outs first before they show on my profile?

Yes you can. Click on Edit Profile, then click Edit Settings, find the "Shout-Outs" section and check the box that says "Yes, allow Shout-Outs, but I want to approve them first before they appear on my profile", then click "Save Changes" at the bottom of the Settings page. Then when other members write Shout-Outs about your profile, you will have to approve them first before they display on your profile. If you never approve them, they will never display. You can also delete the Shout-Outs.

How do I approve a Shout-Out?

Click on Edit Profile, then click Edit Shout-Outs, then click the "Approve" button next to the Shout-Out you want to approve so it will display on your profile.

How do I delete a Shout-Out?

Click on Edit Profile, then click Edit Shout-Outs, then click the "Delete" button next to the Shout-Out you want to delete.

How do I write a Shout-Out about another member?

When you are viewing a profile, click the button that says "Shout-Out". You can then write a Shout-Out. Your Shout-Out may appear on their profile immediately or, if their settings require their approval first, your Shout-Out will not appear until it is approved. If the member does not appreciate your Shout-Out, they may decide to not approve it or to delete it.

How do I disable Shout-Outs?

Click on Edit Profile in the top nav, then click Edit Settings, find the "Shout-Outs" section and click "No, don't allow Shout-Outs", then press "Save Changes" button at the bottom of the Settings page.

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FAVORITES

How do I add a member to my favorites list?

When you are viewing the member's profile, click "Add to favorites".

How do I delete someone from my favorites list?

Click on Favorites in the top navigation bar, check the checkbox next to the profile you want to delete from your favorites list, then click the "delete checked" button at the bottom of the page.

Do other members know if I favorite them?

No. Your favorites list is for your own use, to keep track of the profiles that you are interested in. Use while browsing profiles to remember those members you want to send mail to later.

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WHO'S VIEWED ME

Who appears on my 'Who's Viewed Me' List (and who doesn't appear)?
  • Members who click on your full profile page will appear on your list.
  • If they see your profile in search results, but don't click on your full profile, they will not appear on your "Who's Viewed Me" list.
  • If a person clicks on your profile, but has their own "Who's View Me" list turned off, they will not show on your "Who's Viewed Me" list.
  • Multiple views on lists are recorded only once. If you view a profile or they view you several times, the view appears only one time on View Lists

If you are a:

  • woman seeking a man: only men seeking women will appear on your "Who's Viewed Me" list.
  • man seeking a woman: only women seeking men will appear on your "Who's Viewed Me" list.
  • woman seeking a woman: only women seeking women will appear on your "Who's Viewed Me" list.
  • man seeking a man: only men seeking men will appear on your "Who's Viewed Me" list.
I don't want people to know when I view them. Can I turn it off?

Yes, you can turn off Who's Viewed me, and people will NOT know when you view their profile. But, you will ALSO not know when people view your profile, which is incentive for most people to keep it on.

Who's Viewed me TURNED OFF:

  • You will not see who has viewed your profile
  • Others will not see you have viewed them
  • Any existing views on your Who’s Viewed Me List will be deleted permanently
  • No views to your profile will be recorded while this feature is turned off - so you will not know who is viewing your profile while you have it turned off.

Who's Viewed me TURNED ON:

  • You will start seeing who has viewed your profile
  • Others will see you have viewed them
  • Multiple views on lists are recorded only once. If you view a profile or they view you several times, the view appears only one time on View Lists

To turn on or off Who's Viewed Me, go to Edit Profile in the top nav, and then click on Edit Who's Viewed Me Settings

I received an email/flower from someone who is not on my "Who's Viewed Me List"...How is this possible?

This can mean several things:

  • That member may have their "Who's Viewed Me" list turned off, so their view to your profile was not recorded
  • You may have "Who's Viewed Me" turned off, so that views to your profile are not being recorded
  • The member clicked on the Email/Flower button from a search results page without viewing your full profile.
Why has no one viewed my profile?

There can be several reasons:

  • Your profile is hidden or not approved yet
  • You recently joined, so no one has had the chance to view your profile yet
  • You don't have a photo and so you aren't appearing on very many search results. Most members search by photo-only.
  • You have just turned this feature on after having it off for a while. While it was off, views to your profile were not being recorded.
  • Your views were automatically deleted by our system after 30 days, and you haven't been checking them.

click here to learn how to get more views to your profile.

How do I get more views to my profile?

To get more views to your profile:

  • Add a photo
  • Post to the Forums
  • Post a Blog
  • Post a Poll
  • Post a Video
  • Join the Chatrooms
  • Create an eCard
  • Rate photos of other members
  • Become a fan of a member so you appear on their Fans List
  • Send a Friend Request to a member so you appear on their Friends List
  • Write comments on other members blogs, videos, eCard, polls, or photos
  • Send birthday cards (or flowers/emails) to members on the Birthdays list.
  • Attend a CS Get-Together or help plan one.
  • Don't wait for someone to find you. Send a message or virtual flower!
  • View other members profiles (with who's viewed me turned on)
  • Login to the site often to keep your profile at the top of the lists.

The features are all here for you. It's up to you to make the connections.

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SCAM

What is romance scam?

A romance scam occurs when a stranger pretends romantic intentions, gains the affection of victims, and then uses that goodwill to gain access to their victims' money, bank accounts, credit cards, passports, email accounts, and/or national identification numbers or by getting the victims to commit financial fraud on their behalf.

The majority of scammers are located in Africa especially West Africa: Nigeria (Lagos), Senegal, Ghana, Cote d'Ivoire; and Russia and Ukraine (for this reason, these areas are blocked from using ConnectingSingles, but some of them get around these blocks). This type of scam is very common on dating sites and you will likely receive email from a scammer on this site.

Fortunately, if you know the warning signs, then it is easy to spot the scammers. Please read our Scam pages and watch our Scam Videos so that you can learn the warning signs and keep from getting scammed!

How can I know if a member is who they say?

We do everything we can at Connecting Singles to provide a quality and safe environment for singles to meet. However, we do not do background checks, and we have no way of knowing if the information a member enters in their profile is actually true, or if their photo is really of them.

It is up to each member to use good sense and extreme caution when corresponding over the internet with people they do not know. Don't be pressured to give personal information about yourself or family. Your onsite mailbox is provided to protect your anonymity. Use it. Don't give out your personal email address early on. Visit our Scam Happens pages for information on how to be aware and beware of scammers in online dating. Also see our Current Scams page.

They say they can't upload a photo... how likely that is true?

The photo excuse... If they want your email address to send you a photo with the excuse that they “can’t get a photo on the site”, or they “don’t know how to add a photo”, this may be a ploy to get your private email address. If they can email a photo to you… they can email (or mail) that photo to this site to be added for them. Refer them to their Photos page for details. Sharing your private email address may put you on mailing lists and subject you to loads of spam. ConnectingSingles does not share your email address and NEVER sends spam.

Why would someone ask me to mail or IM them on another site, when mail & IM here is FREE?

Usually this means one of the following things:

  • The person is only here to advertise for another site...usually a start up with no members.
  • The person is a scammer who wants to get you off the site... away from scam reports by other members or site systems that will expose them.
  • They want to take you to a site where they can charge you, collect personal information about you, or give you a computer virus.

click here to read more about advertising scams.

Why is it bad to give out my email address when someone asks for it right away?

If a member asks you for your email address right away, it is suspicious. They may be building email lists, or they may be scammers who want to get you off of this site before we find and delete them.

click here to read more about advertising scams.

Someone on the site is asking me for money. Should I help them?

No! Never send money or you WILL GET SCAMMED! If anyone requests (or offers) you money for ANY reason on a dating site, it is a scam! Report them!

Click here to read more about scam and watch scam videos here.

I was scammed by someone on the internet. Can I post my story on your site to warn others?

Yes, post your story here to warn others, or if the scammer is on this site, report them and we will remove them promptly. Connecting Singles takes a hard line against scammers, and we have systems in place to help keep them off the site. We want our members to be aware of the red flags so that they can keep scam from happening to them. Check out our scammers pages for more information.

So will I ever find 'the ONE' and who can I trust?

It takes time and patience to find 'the ONE'. In the meantime, try to enjoy your search and have fun finding friends. Don't rush! We recommend you look for someone living close enough to you to meet often and get to know each other slowly. No matter what they tell you, real love doesn't happen in 2 weeks of emailing. Think with your head, not only with your heart. Use the site to get acquainted. Use caution to stay safe.

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PRIVACY

What personal information does Connecting Singles collect?

Connecting Singles is 100% free. We do not ask for your credit card or any personal information and we don't want it. We require your valid email address, only so that we can notify you of onsite mail.

We NEVER share or sell your email address to anyone, and we NEVER send spam.

See our Privacy Statement for more information.

Does Connecting Singles share/sell my email address?

No, we NEVER share your email address. We NEVER send spam!
We use your email address to notify you when you receive messages/flowers on the site, and occasionally send match information.

If you are receiving spam in your email, consider the following:

  • Did you include your email address in the narrative text on your profile or forums posts here or on another site? (against site rules) If so, your email address may be picked up and placed on email lists and you will subject yourself to loads of spam!
  • Did you give your email address out to someone you didn't know online? Unfortunately, some people use online dating sites, to build email lists. These people will pressure you for your email address early on, and won't be interested in communicating through the site at all. They will make excuses for not communicating on the site (like using the photo excuse: saying they can't upload a photo to this site and wanting your email address to send you a photo). If you DO NOT give your email address, they will move on to the next target. If you DO give your email address, they will likely not answer or they will insist they didn't receive it and ask you for another email address (then they'll have 2 for their list).
  • Think about the other places you have entered your email address on or offline...where you may have been added to an email list
Does Connecting Singles have spyware?

No.

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SUCCESS STORIES

I met someone at Connecting Singles. Where can I send my success story?

Congratulations! We are so happy that you connected with someone special at Connecting Singles. We love success stories! Click here to share and post your story.

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COOKIES AND JAVASCRIPT

Do I need cookies enabled to use this website?

Yes, but only session cookies. We use session cookies for security and to identify users to our site. Session cookies are small TEMPORARY files stored on your computer while you browse a website. Session cookies are deleted from your computer when you logout and leave this website.

If you have problems logging in or staying logged into the site, it may be caused by the cookie settings on your computer. See below for directions for changing your cookies setting.

**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the Help manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site.

How do I enable cookies on my browser?

Enabling cookies is simple. With your browser open, follow the directions below.

Internet Explorer 6.0

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Privacy tab
  • Set slide bar to Medium or lower setting
  • Click OK
  • Click here for diagram

Internet Explorer 5.xx

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on the globe that says Internet underneath it.
  • Click on the Custom Level button
  • A new window will open. Scroll down and look for the section on cookies. You will see a line that reads: Allow per-session cookies (not stored). Click inside the circle next to Enable below this sentence to enable session cookies.
  • Click OK and then OK again.
  • Click here for diagram

Internet Explorer 4 or lower
You need to update your browser. click here to download Internet Explorer 6

Netscape 7.xx & 6.xx

  • Click on Edit on the menu bar
  • Click on Preferences
  • Double click on Privacy & Security on the left side.
  • Click on Cookies.
  • Netscape 6.xx: Click on Enable cookies for the originating web site only
  • Netscape 7.xx only: Click on Enable cookies based on privacy settings. Netscape 7.xx Click on Accept cookies normally.
  • Click OK
  • Click here for diagram

Netscape 4

  • Click on Edit on the menu bar
  • Click on Preferences
  • Click on Advanced on the left side.
  • Click inside the circle next to Accept only cookies that get sent back to the originating server.
  • Click OK
  • Click here for diagram

Older versions of Netscape
You need to update your browser. click here to download Firefox

Firefox

  • Click Tools along the top of the browser window.
  • Select Options
  • Click on the Privacy icon.
  • In the Cookies section, select the privacy settings that best fit your needs.
    The following are the settings you can choose: Allow sites to set cookies (with or without "for the originating web site only")
  • To accept cookies for ConnectingSingles.com, do the following:
    1. Click Exceptions in the Cookies section.
    2. Put ConnectingSingles.com in Address of Web site
    3. Select Allow to accept the site.
    4. Click OK.
  • Close ALL browser windows, then open Firefox and visit http://www.connectingsingles.com
  • Click here for diagram

Macintosh
Internet Explorer 5 (MacOS X)
Choose Preferences from Explorer menu
Select Receiving Files option
Select Cookies
Choose an appropriate setting.

Internet Explorer 5 (MacOS 9)
Choose Preferences from Explorer menu
Select Receiving Files option
Select Cookies
Choose an appropriate setting.

Mozilla
Choose Preferences from the Edit menu.
Select Privacy & Security Select Cookies.
Choose an appropriate setting.

Netscape Navigator 7
Choose Preferences from the Edit menu.
Select Privacy & Security Select Cookies.
Choose an appropriate setting.

Netscape Navigator 6
Choose Preferences from the Edit menu.
Select Privacy & Security Select Cookies.
Choose an appropriate setting.

Safari 1.0 (MacOS X)
Choose Preferences from Safari menu
Select Security icon
Cookie settings are shown in window
Choose an appropriate setting.

Opera
Click on the File menu on the Opera tool bar
Go to Preferences at the bottom of the File menu
Click Privacy and select one of the available options.

Personal Firewall/Security Software Users
NOTE: Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site. ZoneAlarm and other personal firewalls and security software may be set to block cookies. Please refer to the HELP manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. If you are unsure that the personal security software is causing a problem, temporarily disable it and try logging in again. If you are able to log in with the security software disabled, then you'll need to modify the cookie settings located in your particular security software package to allow it to accept cookies.

After enabling cookies, if you still can't login
Try the following things:

  • Delete all your cookies
  • Check to see that your computer system time is accurate. Cookies are time sensitive and may not work if your computer date is incorrect by a large amount.
  • Check your firewall and make sure it accepts cookies
  • Turn off any third party programs or control panels that automatically reject cookies.
  • Try opening a new browser window, and typing in http://www.connectingsingles.com in the address bar.
  • If that still doesn't work, as a last resort:
    Upgrade your browser. click here to download Internet Explorer 6 or click here to download Firefox

Contact Us if you still have problems

Do I need JavaScript enabled to use this website?

Yes. The website works faster and more efficient with JavaScript. Your browser probably has JavaScript enabled unless you have changed browser settings to disable it. See below for directions to enable.

How do I enable JavaScript on my browser?

Enabling JavaScript is simple. With your browser open, follow the directions below.

Firefox

  • Click on Tools on the menu bar
  • Select Options then click on Content
  • Make sure Enable Javascript is checked and click OK

Internet Explorer 7 & 6.xx & Internet Explorer 5.5

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on the globe that says Internet underneath it.
  • Click on the Custom Level button
  • A new window will open. Scroll down and look for the section on Scripting. You will Active Scripting. Click inside the circle next to Enable
  • Click OK and then OK again.

Internet Explorer 5.xx

  • Click on Tools on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on the globe that says Internet underneath it.
  • Click on the Custom Level button
  • A new window will open. Scroll down and look for the section on Scripting. You will see 3 lines that read: Active Scripting, Allow paste options via script, and Scripting of Java Applets. Click inside the circle next to Enable for all three categories to enable JavaScript.
  • Click OK and then OK again.

Internet Explorer 4.0

  • Click on View on the menu bar
  • Click on Internet Options
  • Click on the Security tab
  • Click on Custom
  • Click on Settings
  • Scroll down to locate Scripting
  • Click Enable for Active Scripting
  • Click OK, and then click the Reload button

Internet Explorer 3.xx

  • Click on View on the menu bar
  • Click on Options
  • Click on Security
  • Check the box next to Enable Java Programs
  • Click OK, and then click the Reload button

Netscape 4.0 or higher

  • Click on Edit on the menu bar
  • Click on Preferences
  • Click on Advanced on the left side.
  • Check the boxes next to Enable Java and Enable JavaScript.
  • Click OK

Netscape 3.0

  • Click on Edit on the menu bar
  • Click on Options
  • Click on Network Preferences
  • Click on Languages
  • Check the boxes next to Enable Java and Enable JavaScript
  • Click OK
What else should I know?

Like most websites, this website runs most efficiently with the latest versions of Internet Explorer or Firefox. In general, it is a good idea to keep your browser current, because your web browsing will be faster and more efficient, and you will spend less time waiting for pages to load.

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