FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Registering
How do I join ConnectingSingles.com?	Apr 26	3,818	13	May 2020
Is Connecting Singles really FREE? If so, why?	Jan 28	2,902	33	May 2020
How long does it take to Register?	Apr 26	1,016	6	May 2020
Why do you ask for my Birthdate?	Apr 26	605	5	Nov 2017
Why do you ask for my Email Address?	Apr 26	642	6	Nov 2017
What to consider when choosing my Username?	Apr 26	798	7	Nov 2017
Why do you ask for my Postal Code?	Apr 26	618	1	Nov 2017
It says my Postal Code is invalid?	Apr 26	583	3	Nov 2017

Good Relationships Are Built on Honesty	Apr 26	678	7	Nov 2017
Logging In
Why can't I Login?	15 hrs ago	12,727	28	May 2020
What if I forget my password?	3 hrs ago	1,412	4	May 2020
How do I change my password?	3 hrs ago	1,136	1	May 2020
My password appears in the login box whenever I visit Connecting Singles. How do I stop this?	3 hrs ago	1,010	3	May 2020
The login page keeps appearing	3 hrs ago	1,084	0	May 2020
Why do I have to enter a Captcha Code every time I login?	Apr 26	2,134	2	Nov 2017
Every time I login, it says my email is invalid.	Apr 25	1,019	4	May 2020
How do I Log Out?	19 hrs ago	19,776	12	May 2020
Edit Profile
How do I Edit my Profile?	Apr 26	2,397	10	May 2020
How do I Edit my Gender?	Apr 26	587	2	May 2020
How do I Edit my Age?	Apr 26	748	1	May 2020
How do I Edit my Location?	Apr 26	689	4	May 2020
How do I edit My Details (Body Type, Hair Color, Height, etc.)?	18 hrs ago	439	1	May 2020
How do I edit my Narrative Text (the text I wrote on my Profile)?	Apr 26	552	0	May 2020
How do I edit my Match Details?	Apr 26	618	1	May 2020
How do I Edit my Email Address?	Apr 26	615	1	May 2020

How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?	6 hrs ago	454	0	May 2020
Can I change my username?	Apr 26	1,537	7	May 2020
How do I change my password?	Apr 26	424	0	May 2020
My Account
Why did my profile get deleted?	11 hrs ago	4,236	40	Oct 2017
Why did my photo get deleted?	1 hrs ago	689	2	Oct 2017
Why is my profile NOT approved yet? Is something wrong?	1 hrs ago	6,646	90	Oct 2017
Why does my profile say that I'm online, when I'm not?	4 hrs ago	1,088	7	May 2020
What are the Profile Rules?	Apr 26	586	4	May 2020
Suggestions on what to write in my profile?	22 hrs ago	393	1	May 2020
Uploading Photos
How do I upload a photo to my Profile?	Apr 26	1,371	4	Aug 2020
I am having trouble uploading or emailing my photo.	26 mins ago	815	3	May 2020
How do I send my photos to CS by EMAIL?	16 hrs ago	728	0	May 2020

How do I send my photos to CS by MAIL?	Apr 26	653	0	May 2020
What format and size Photo does ConnectingSingles.com accept?	16 hrs ago	520	3	May 2020
Why did my photo get deleted (or get moved from being primary)?	Apr 26	1,459	1	May 2020
How do I delete my photo?	Apr 26	978	7	May 2020
How do I change my primary Photo? (the one that appears in search results)	Apr 26	638	2	May 2020
How do I add a caption for my photo?	Apr 26	426	2	May 2020
How do I Rotate my photo?	Apr 26	512	0	May 2020
How do I Crop my photo?	Apr 26	473	1	May 2020
What are the Photo Rules?	Apr 26	354	2	May 2020
Hide/Cancel My Account
How do I hide my profile?	9 hrs ago	2,642	5	May 2020
How do I UN-hide my profile?	17 hrs ago	908	1	May 2020
What happens when I hide my profile?	19 hrs ago	1,757	19	May 2020
How do I cancel my account?	9 hrs ago	8,192	17	May 2020

FAQs (301)

Order by Click to order the above results

About

Support

Follow Us