FAQs

Help Topic	Viewed	Order by Most Viewed	Order by Most Liked	Updated
Hide/Cancel My Account
What happens when I cancel my account?	12 hrs ago	2,066	13	Oct 2017
How do I Reactivate my Account (after I have cancelled it)?	May 8	1,509	5	Oct 2017
Someone I was chatting with, now it says they are hidden. What does this mean?	May 7	1,415	7	May 2020
Searches
How do I search, what are the different searches?	May 1	464	0	May 2020
How do I do an Advanced Search?	May 3	481	1	May 2020
How do I do a Quick Search?	Apr 29	387	1	May 2020
How do I do a Username Search?	May 7	431	1	May 2020
How do I view members that are Online Now?	May 3	395	1	May 2020

How do I view New Members?	May 7	366	1	May 2020
How do I view Local Members?	Apr 26	382	0	May 2020
How do I do a Site Search?	Apr 25	336	1	May 2020
How do I view my Matches?	May 2	300	1	May 2020
How do I view Compatibility charts for Astrology?	Apr 17	332	0	May 2020
Members
How do I report a member?	May 6	559	0	May 2020
Someone I was talking to disappeared from the site. Where are they?	May 8	631	4	Nov 2017
Can members be banned from this site?	May 9	2,714	9	Nov 2017
I am a woman, and I keep seeing ads and pics of women on your site. What is up with that?	Apr 28	432	0	Oct 2017
Blocking
How can I block a member and keep them from contacting me?	7 hrs ago	7,928	25	May 2020
What happens when I Block someone?	May 8	1,243	7	Nov 2017
How do I view my Blocked List?	May 7	303	1	May 2020
How do I UN-block a member once I've blocked them?	May 7	825	1	May 2020
Can I block someone from viewing my Profile?	May 8	1,038	6	May 2020
How do I block members from a certain location, age group or marital status from mailing me?	May 2	716	4	May 2020
I want to contact a member, but I do not meet their Block Settings?	May 7	4,467	2	Nov 2017
I blocked a location (or age range), but someone from there was still able to contact me. How is this possible?	May 7	417	0	May 2020

Mail
I am not receiving mail notices from ConnectingSingles when I get email on the site.	8 hrs ago	3,167	8	May 2020
My mail disappeared with a member I was talking to	May 9	1,803	7	Nov 2017
I received a notice that I have mail on the site, but it is not there.	6 hrs ago	1,655	6	Nov 2017
Why are my messages blocked?	19 hrs ago	861	1	May 2020
How do I contact another member?	May 7	698	3	May 2020
How do I send a Flower to a member?	May 4	1,519	0	May 2020
How do I view my inbox? (mail I have received)	May 3	644	1	May 2020
How do I view my outbox? (mail I have sent)	May 6	484	0	May 2020
How do I delete a Message?	May 3	779	1	May 2020
How do I delete a Sent Message (a Message I sent)?	May 6	326	0	May 2020
If I delete a sent message, does it delete it from the receiver's inbox?	May 3	864	4	Nov 2017
If I delete my messages by mistake, can staff restore it for me?	May 3	552	1	Nov 2017

Can I tell if a member has received my message?	May 3	638	4	May 2020
How can I tell if a message is from CS Staff?	May 3	448	1	Nov 2017
How do I view my mail history with another member?	May 7	544	1	Jan 2014
How can I receive mail ONLY from members within a certain age range?	May 3	426	1	May 2020
How can I receive mail ONLY from certain locations?	May 3	437	0	May 2020
Why am I not getting any responses?	18 hrs ago	483	1	May 2020
I am not getting responses to the mail I sent. My mail is not being opened. What is wrong?	May 3	517	0	May 2020
I registered, but it said I can't send mail yet.	7 hrs ago	797	0	May 2020
How do I enable notices sent to my Email Address?	May 3	515	1	May 2020
How do I disable notices sent to my Email Address?	May 3	576	0	May 2020
Likes
How do I Like someone?	May 7	499	3	May 2020
How do I view my Likes?	May 1	346	0	May 2020
How do I view Likes I sent?	May 7	222	0	May 2020

FAQs (301)

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