Q:Why can't I Login?
Answer
Sorry you're having trouble. :-( There are several reasons why you might be having trouble logging in:
- Incorrect Password
If you get an Incorrect Password message when you Login, this means your Account Exists, but your password is NOT correct. Please make sure you spell it correctly.
If you forgot your Password, you can have it sent to you by clicking the Forgot Password link.
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Invalid Login
If you get an Invalid Login message when you Login, this means your Username or Email Address are NOT in our database. Please make sure you spelled them correctly.
If you forgot your Username, you can have it sent to you by clicking the Forgot Password link.
- Cookie Settings
If you are getting repeatedly logged out, or taken back to the Login page, with no error message.... Then this might be caused by cookie settings on your computer. Cookies are required in order to use this site.
Click here for more info on how to fix your cookie settings »
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Forgot Your Username
If you forgot your Username, you can have it sent to you by clicking the Forgot Password link. Your Username and Password will be emailed to the Email Address you provided when you joined ConnectingSingles.com.
Note: You will not be able to receive your password if your email address on the site is not kept current.
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Forgot Your Password
Click on the Forgot your Password? link on the Login page and type in the exact email address that you provided when you joined the site. Your Password will then be emailed to the Email Address you provided when you joined ConnectingSingles.com.
Note: You will not be able to receive your password if your email address on the site is not kept current.
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Profile Deleted
It is possible, that the profile you submitted may have been deleted. Profiles that include invalid email address, invalid location, incomplete narratives, personal contact information, inappropriate content or gibberish are deleted without notice. Profiles of members who have entered multiple profiles, broken rules or abused the site are deleted and can no longer be accessed.
Click here for a list of reasons that profiles are deleted »
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Try Alternative Login
If you are using a Username to login, try your Email Address instead (it must be the Email Address you used to register with).
If you are using an Email Address to login, try your Username instead.
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Try Again
Click here to login and try again, make sure you are typing the EXACT username and password you joined with.
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Register a New Account
If you are not a member and would like to join, you can Register an Account. It is always 100% free.