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if you have a premium or local call to make - for instance to customer services or a helpline. It may save you a fortune.
I just had to phone an organisation on an 0844 number and there was a message saying the queue on the phone is 15 minutes so maybe ring later.
I remembered the above website and found a freephone 0800 number - and get this - the queue to speak to someone was nil. I got through immediately, because they are paying for the call, not me.