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They have been part of the "illegal" bank charges accusations of recent years and now this.....?!
Bob Diamond has declared he will not resign and insists that the problem lies with front line help-desk supervisory staff...? Denying knowledge is one thing but, please, rather than a gracious admission of responsibility for what has happened, the brass-neck of the bloke to place onus on employees so far down the food-chain its not credible.........
He has every reason to look uncomfortable despite his protestations. He must know his days are numbered, maintain some dignity, Bob!
Me, personally, I misguidedly let the bank charge thing go, but now..... NAHHHH, sorry, my loyalty to Barclays has EXPIRED!!
Your views?