My Account Help

Answer

Profiles on the site need to reflect decency and good taste. ConnectingSingles.com will not display any content or photos that may be offensive, objectionable, or threatening to other members.

Profile Rules - Read & Observe

• No direct contact or personally identifiable information such as full name, email address, phone number, mailing address, ICQ or URL, names or ages of your children.
• No insulting, vulgar, offensive language or symbols, derogatory references to ethnicity, gender, or sexual orientation.
• No derogatory or offensive references to sex.
• No references to drug use, prostitution or other illegal activities.
• No narrative text in your Profile that is inconsistent with the stated gender you seek.
• No soliciting or advertising of any kind.
• No threats, harassment or reference to violence or harm.

Submissions that break site rules will be deleted without notice and may cause rejection of your profile and/or termination of your membership. We reserve the right to interpret, change or amend the above standards at any time, with or without notice, as circumstances warrant.

Answer

If you click the Log Out button, your profile will no longer say "Online Now".

If you don't Logout, your profile may say that you are "Online Now" for up to 30 minutes after you leave the site.

Click here to learn how to Logout »

Answer

Profiles submitted are checked by the system and normally approved shortly after registration. Approval may be delayed if your profile requires manual attention due to your profile info not being complete or accurate. If your location, email address or profile info is not valid, if you enter gibberish, URLs or email addresses in your narratives, or if you use a proxy to access the site, your profile will be put on hold.

We believe that good relationships are built on honesty. If you register false information, your profile will not be approved, or it will be deleted without notice when found or reported.

Heavy staff workload may also cause profile approval delays.

You can Contact Us to expedite your Profile being approved.

Answer

Refer to the Uploading Photos section on Why did my photo get deleted (or get moved from being primary)?

Answer

Your profile may have been deleted for one of the following reasons:

• You were inactive for a long period of time
• You submitted an invalid email address or other invalid information
• You do not reside within membership area - if your location is not on list, you may not join.
• You used a proxy to access the site.
• You mass-mailed cut/paste messages.
• You did not complete your profile
• You entered gibberish in narratives
• You entered photos that are not appropriate for the site
• You entered narrative text that is not appropriate for the site
• You used the site for soliciting or advertising, posting a URL.
• You posted inappropriate or offensive content to the forums.
• We received complaints about your profile or your behavior on the site.
• You entered more than one profile. You already have a profile here
• You are not single.
• You are under 18 (or at least your photo looks that way).

We do not notify you if your profile is deleted.