virus out that attacked my pc it is win 32 again, micro soft has a message out that to go to safety.live.com for help, they are backed up at service center, it has me blocked from down loading their program to clear it up, they named off a few names that the virus is using................
after 2 long hrs on the phone they took what they could put but it is a bad virus and it is turned over to the pros it will be 2 -3 days before they get the cure so they say, i am operating in safe mode right now the virus is windows32 police pro it does a number on the pc
i have norton and spy hunter along with antispyware it came in on king game site, a gal up north called and said she had it on her pc it just started hitting today, i was on hold for 1/2 hr
AsleepInNJ: there are plenty of sites that can help with the removal of this virus. do a search on police pro virus.
did that but it locked my pc up and couldn't down load anything, micro soft had trouble getting me in to delete police pro but they said it was still infected so the techs are going to call me after they do a study 2-3 days they say
then follow the steps from a search. the problem with this type of malware is when you reboot it reinfects your pc. and the pop ups are fake messages telling you your pic is infected and to click on the fake links. i've had to reinstall windows in some cases.
caspatch: did that but it locked my pc up and couldn't down load anything, micro soft had trouble getting me in to delete police pro but they said it was still infected so the techs are going to call me after they do a study 2-3 days they say
When you get your PC sorted, make a bootable cd with a preloaded, runable anti-virus program, that way, in the future you can boot up and clean the infection without loading the virus into memory.
then follow the steps from a search. the problem with this type of malware is when you reboot it reinfects your pc. and the pop ups are fake messages telling you your pic is infected and to click on the fake links. i've had to reinstall windows in some cases.
Go into your puter in safe mode by repeatedliy hitting the F8 key to enter then download the malwarebytes program reboot them go in again in the same manner to install & scan
caspatch: i have norton and spy hunter along with antispyware it came in on king game site, a gal up north called and said she had it on her pc it just started hitting today, i was on hold for 1/2 hr
Change your antivirus program. Norton is renowned for not catching all viruses and even creates problems of their own. I have used ESET NOD 32 for 3 years now and had only one attack on my computer which was dealt with by the antivirus program before it got to any files.
passion8: Change your antivirus program. Norton is renowned for not catching all viruses and even creates problems of their own. I have used ESET NOD 32 for 3 years now and had only one attack on my computer which was dealt with by the antivirus program before it got to any files.
agreed norton and mcafee both suck even if you keep the virus updates up to date or the virus is new.
caspatch: i have norton and spy hunter along with antispyware it came in on king game site, a gal up north called and said she had it on her pc it just started hitting today, i was on hold for 1/2 hr
You chose to install it from a popup.
Download Combofix and run it. Them download and run malwarebites to clean up the other junk.
If you paid for the thing you downloaded call your credit card company to stop payment and cancel the card right away. People have lost plenty of money when these jokers started to drain accounts.
When Malwarebites is done running scan the list of found items before you repair them if you see words like "Bank", "banker" or "password" change all of your on line banking and other passwords. It would be a good idea to change them anyway if you have had the same ones for a few months.
i didn't down load it, it come in backdoor micro soft said it is a bad one, i read up on it today and some times it will lay dormant for a while before kicking in i don't do any on line banking whew glad of that
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