hey guys,,what do you think of this one,any advice on this one woild be greatly appreciated,my dad went to supervalue this morning to purchase some sconesas he does every morning,he had one euro and nineteen cents in small change money,the girl at the till proceeded to count out the change when the manager of the store came over picked up the change from the counter and told my father that he doesnt expect any of the girls in the store to count out this money and then said to my father take this money we dont want it and there is the door,what an absolute disgrace,my father is an old age pensioner and to be treated in this manner by a store manager who doesnt want to accept small change money which is our currency,he was very upset over this,i have tried to find some information as to what can be done about this but as usual in this country no one seems to know anything, thanks guys
freespringspirit: hey guys,,what do you think of this one,any advice on this one woild be greatly appreciated,my dad went to supervalue this morning to purchase some sconesas he does every morning,he had one euro and nineteen cents in small change money,the girl at the till proceeded to count out the change when the manager of the store came over picked up the change from the counter and told my father that he doesnt expect any of the girls in the store to count out this money and then said to my father take this money we dont want it and there is the door,what an absolute disgrace,my father is an old age pensioner and to be treated in this manner by a store manager who doesnt want to accept small change money which is our currency,he was very upset over this,i have tried to find some information as to what can be done about this but as usual in this country no one seems to know anything, thanks guys
Jaysis i used to for Argos years ago before i can rember the manager encouragen us to take small change its just bad management really you should complain to consumer rights or the head office of super valu esp if your a local customer there and shoped there for years jumped up young lad i reckon the manager was.
That is terrible ......the poor man. I would call the Musgrave Head Office in Tramore Rd and ask to speak to an Area Manager or somebody in the Customer Services Dept. Musgraves hate bad press .....good luck.
hes actually a very powerful person in our town so i think maybe newspapers would be bit nervous to write anything about him,pity he forgot where he came from and how he got where he is today,it was all that change money from customers down through the years made him what he is today,just felt really bad for my dad to go through that crap for nothing
Ring Supervalu Head Office in Cork and make a complaint. I'm sure, if you get to speak to the right person, they will be very receptive of your feedback. This behaviour is totally unacceptable. Also...would advise you to get the persons name that you speak to...and to even send a letter of complaint in writing. Always best to have a complaint documentated.
Heres their ph no. 021 4803000
Hope your dad is ok after being treated so poorly.
Money is money and it all spends the same to me, your or anyone. That's unfortunately the attitude of so many people/shops in this country. Rude beyond belief. And they keep getting away with it as no one complains "ah, sure, that's how it is" - No, that's not how it is or how it should be. Firstly and foremostly - never set foot in the shop again, full out boycott of them as someone else said - also as someone else already said - contact your local paper. I mean this in a good way so please don't take it wrongly - a Pensioner treated this way is something they will take interest in - I see it enough in my own local paper - name and shame them! You've gotten a great start here on CS - now just move it into other medias as well - Chains like that have media watchers who are paid to scan all forms of media for any mention of the company - good or bad - so you'll be making a 2 sided attack - plus it highlights to the community what has happened - and if he's done that to your father - I'd bet you a drink and a pack of crisps that he's done it to others Pensioners, and who knows who else - so I'm sure anyone it has happened to who didnt say anything will read your fathers story and be motivated to making a complaint of their own. And in the meantime - also make a complaint via this - I've done this myself at one point and all I'm willing to say on this forum is that I had great results with it - so please feel free to private mail me if you want any further info or support in contacting them.
freespringspirit: hey guys,,what do you think of this one,any advice on this one woild be greatly appreciated,my dad went to supervalue this morning to purchase some sconesas he does every morning,he had one euro and nineteen cents in small change money,the girl at the till proceeded to count out the change when the manager of the store came over picked up the change from the counter and told my father that he doesnt expect any of the girls in the store to count out this money and then said to my father take this money we dont want it and there is the door,what an absolute disgrace,my father is an old age pensioner and to be treated in this manner by a store manager who doesnt want to accept small change money which is our currency,he was very upset over this,i have tried to find some information as to what can be done about this but as usual in this country no one seems to know anything, thanks guys
There is a law in this country that no retailer has to accept over 50 coins in any transaction (not saying he had more or less than 50)
Warm welcome to connecting singles freespringspirit
The way your father was treated was disgraceful & as someone else said the very least you should do is boycott that place. The manager is obviously a complete arsehole
freespringspirit: thanks for the number will do it first thing tomorrow,i just feel very strongly about this and i dont think he should be allowed to get away with it,
Absolutely! No way should he be allowed to get away with it. Unfortunately...it sounds like this rude obnoxious git is probably the store owner and as a result probably wont have any backlash to deal with as such. He will no doubt though be contacted by head office about your complaint...thats the best you can hope for I'm guessing.
i understand you and thanks for the link,but the manager of that store didnt even count out the amount of coins my dad had so he didnt know how many of them were there,just picked them up and handed them back to my father,that is inacceptable,if this is the law in our country then maybe the government need to get rid of these small coins since you are only allowed to spend 50 of them at any one time,think of it 50 1 or 2 cent coins is not going to buy you much in any supermarket is it,and also he doesnt seem to have a problem with someone counting all the chnage money in the tills and the end of a work day,
freespringspirit: i understand you and thanks for the link,but the manager of that store didnt even count out the amount of coins my dad had so he didnt know how many of them were there,just picked them up and handed them back to my father,that is inacceptable,if this is the law in our country then maybe the government need to get rid of these small coins since you are only allowed to spend 50 of them at any one time,think of it 50 1 or 2 cent coins is not going to buy you much in any supermarket is it,and also he doesnt seem to have a problem with someone counting all the chnage money in the tills and the end of a work day,
Hiya hun
if you click reply then click Quote Post Above? & highlight yes people will know which message you are answering. Good luck getting this farce sorted tomorrow by the way .
freespringspirit: i understand you and thanks for the link,but the manager of that store didnt even count out the amount of coins my dad had so he didnt know how many of them were there,just picked them up and handed them back to my father,that is inacceptable,if this is the law in our country then maybe the government need to get rid of these small coins since you are only allowed to spend 50 of them at any one time,think of it 50 1 or 2 cent coins is not going to buy you much in any supermarket is it,and also he doesnt seem to have a problem with someone counting all the chnage money in the tills and the end of a work day,
I know, I doubt that law was the reason. Your dad just came up against someone being ignorant and obnoxious.
You know your dad better than anyone, and if you were to take this further it may cause him further stress and ultimately be bad for his health.
I would certainly boycott the store and encourage your friends and family to do so also.
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thanks guys