Computer trouble...Help!... (24)

Jul 4, 2011 5:06 PM CST Computer trouble...Help!...
Im hoping someone can advise me here...

I have a six week old Lenovo C series desktop that has just blacked out...(absoulutly no visual whatsoever)
It will only run in safe mode with limited operability, No amount of re boots makes any difference...
Its been acting up over downloading windows 7 service pack as well, in spite of following all the prescribed windows "fixes"...
Furtermore, in its limited capacity, Im unable to use the anti virus software, this is a worry...
Short of taking it back to Limerick where I got it (next weekend at the earliest), Im asking have any of you out there experienced a similar problem with a W7 operating system, and if you have, could you give me some practical advice on how to restore the system (backup and restore wont work in safe mode either)...

Thanks...A_B...
Jul 4, 2011 5:07 PM CST Computer trouble...Help!...
gingernail
gingernailgingernailCork, Ireland30 Threads 2 Polls 1,096 Posts
i know someone quite capable for the job just let me get onto him peace
Jul 4, 2011 5:09 PM CST Computer trouble...Help!...
70Libra
70Libra70LibraCounty, Waterford Ireland43 Threads 6,782 Posts
About_Blank: Im hoping someone can advise me here...

I have a six week old Lenovo C series desktop that has just blacked out...(absoulutly no visual whatsoever)
It will only run in safe mode with limited operability, No amount of re boots makes any difference...
Its been acting up over downloading windows 7 service pack as well, in spite of following all the prescribed windows "fixes"...
Furtermore, in its limited capacity, Im unable to use the anti virus software, this is a worry...
Short of taking it back to Limerick where I got it (next weekend at the earliest), Im asking have any of you out there experienced a similar problem with a W7 operating system, and if you have, could you give me some practical advice on how to restore the system (backup and restore wont work in safe mode either)...

Thanks...A_B...

System restore?
Jul 4, 2011 5:10 PM CST Computer trouble...Help!...
gingernail: i know someone quite capable for the job just let me get onto him


Thanks ginger...

Ill be here for a while...bouquet

A_B...
Jul 4, 2011 5:10 PM CST Computer trouble...Help!...
BannerMan53
BannerMan53BannerMan53Limerick, Ireland4 Threads 981 Posts
About_Blank: Im hoping someone can advise me here...

I have a six week old Lenovo C series desktop that has just blacked out...(absoulutly no visual whatsoever)
It will only run in safe mode with limited operability, No amount of re boots makes any difference...
Its been acting up over downloading windows 7 service pack as well, in spite of following all the prescribed windows "fixes"...
Furtermore, in its limited capacity, Im unable to use the anti virus software, this is a worry...
Short of taking it back to Limerick where I got it (next weekend at the earliest), Im asking have any of you out there experienced a similar problem with a W7 operating system, and if you have, could you give me some practical advice on how to restore the system (backup and restore wont work in safe mode either)...

Thanks...A_B...

Hi there !

With each new update installed winwows saves all the previous states in case of such trouble.
You can go back to a date when you were having no trouble !!

wave
Jul 4, 2011 5:12 PM CST Computer trouble...Help!...
70Libra
70Libra70LibraCounty, Waterford Ireland43 Threads 6,782 Posts
BannerMan53: Hi there !

With each new update installed winwows saves all the previous states in case of such trouble.
You can go back to a date when you were having no trouble !!

Yup. Start in 'Safe Mode'... Control Panel... Restore.

If memory serves
Jul 4, 2011 5:12 PM CST Computer trouble...Help!...
TEASE
TEASETEASETIPPERARY, Tipperary Ireland116 Threads 1 Polls 2,679 Posts
About_Blank: Im hoping someone can advise me here...

I have a six week old Lenovo C series desktop that has just blacked out...(absoulutly no visual whatsoever)
It will only run in safe mode with limited operability, No amount of re boots makes any difference...
Its been acting up over downloading windows 7 service pack as well, in spite of following all the prescribed windows "fixes"...
Furtermore, in its limited capacity, Im unable to use the anti virus software, this is a worry...
Short of taking it back to Limerick where I got it (next weekend at the earliest), Im asking have any of you out there experienced a similar problem with a W7 operating system, and if you have, could you give me some practical advice on how to restore the system (backup and restore wont work in safe mode either)...

Thanks...A_B...


I know its a pain but can you boot your win7 disk and reinstall ?
Jul 4, 2011 5:12 PM CST Computer trouble...Help!...
biggles90000
biggles90000biggles90000kilkenny, Kilkenny Ireland154 Threads 17 Polls 4,582 Posts
About_Blank: Im hoping someone can advise me here...

I have a six week old Lenovo C series desktop that has just blacked out...(absoulutly no visual whatsoever)
It will only run in safe mode with limited operability, No amount of re boots makes any difference...
Its been acting up over downloading windows 7 service pack as well, in spite of following all the prescribed windows "fixes"...
Furtermore, in its limited capacity, Im unable to use the anti virus software, this is a worry...
Short of taking it back to Limerick where I got it (next weekend at the earliest), Im asking have any of you out there experienced a similar problem with a W7 operating system, and if you have, could you give me some practical advice on how to restore the system (backup and restore wont work in safe mode either)...

Thanks...A_B...



I hve one meself AB sometimes the screen flashe.s but i have no problem in using the Anti Virus i got rid of the one that came with system and downloaded AVG for me and it working great now
Jul 4, 2011 5:14 PM CST Computer trouble...Help!...
BannerMan53
BannerMan53BannerMan53Limerick, Ireland4 Threads 981 Posts
70Libra: Yup. Start in 'Safe Mode'... Control Panel... Restore.

If memory serves

In windows 7 it's Recovery in the control panel !!

System restore would be a last resort !!

wave
Jul 4, 2011 5:14 PM CST Computer trouble...Help!...
I tried back up and restore, but the safe mode limits all but the most basic of functions, The screen at the moment looks like windows 98 or ME...
However, Ill have a pop at "system restore" and if it works, well, happy days...

Thanks Libra...Ill report back in good time...

A_B...
Jul 4, 2011 5:16 PM CST Computer trouble...Help!...
gingernail
gingernailgingernailCork, Ireland30 Threads 2 Polls 1,096 Posts
run the recovery software..be best but watch the options as it will wipe out any data stored on it.. was it an update you were downloading are what?

About_Blank: Thanks ginger...

Ill be here for a while...

A_B...
Jul 4, 2011 5:20 PM CST Computer trouble...Help!...
TEASE: I know its a pain but can you boot your win7 disk and reinstall ?


Hi TEASE...

No recovery disk, only Lenovo rescue, and thats doing nothing either...

But thanks anyway...

A_B...wave
Jul 4, 2011 5:29 PM CST Computer trouble...Help!...
gingernail: run the recovery software..be best but watch the options as it will wipe out any data stored on it.. was it an update you were downloading are what?


Firstly, thanks to you all for your input, ill get cracking and if i get a result the drinks will be on me!!!!...

Secondly, Hi Ginger...

There is no disk recovery system with this computer, Lenovo have an onboard rescue system, but as i said to TEASE, thats not working because of the safe mode....
Im down to looking at the opitions provided through this thread...
No disaster though, its under warranty and i do have the laptop at work should i need it...
Thanks again...

A_B...cheers...to all you kind people...
Jul 4, 2011 5:30 PM CST Computer trouble...Help!...
Godsgift
GodsgiftGodsgiftEnnis, Clare Ireland251 Threads 13 Polls 10,040 Posts
Don't worry about the screen in safe mode. It's using a very basic graphics driver. It will come back after restore.
Jul 4, 2011 5:31 PM CST Computer trouble...Help!...
BannerMan53
BannerMan53BannerMan53Limerick, Ireland4 Threads 981 Posts
BannerMan53: In windows 7 it's Recovery in the control panel !!

System restore would be a last resort !!



This is what to do !!!!!!!!!!!!!!!!!!!


thumbs up
Jul 4, 2011 5:31 PM CST Computer trouble...Help!...
gingernail
gingernailgingernailCork, Ireland30 Threads 2 Polls 1,096 Posts
press f11 at the start up thumbs up full factory restore
Jul 4, 2011 5:34 PM CST Computer trouble...Help!...
Alice_Hooper
Alice_HooperAlice_HooperDublin, Ireland13 Threads 9,818 Posts
About_Blank: I tried back up and restore, but the safe mode limits all but the most basic of functions, The screen at the moment looks like windows 98 or ME...
However, Ill have a pop at "system restore" and if it works, well, happy days...

Thanks Libra...Ill report back in good time...

A_B...


It sounds like a graphics issue. If you've downloaded any win updates that affected your graphics, try removing them and see if it works.
Jul 5, 2011 3:52 AM CST Computer trouble...Help!...
Phoenix
PhoenixPhoenixBelfast....., Antrim Ireland274 Threads 65 Polls 6,948 Posts
Can you post the specs...?

Seems you aren't the only one either with the same prob..



If you want a bootable win7 Cd simply get in touch with their customer support and demand a bootable CD. The fact that they 'Lenovo' don't supply one doesn't mean they can't send you one (under EULA (end users license agreement) they must if you ask).

It is possible to boot up and restore with various linux systems..DON'T INSTALL simply boot from a live CD.

You're prob. better getting in touch with 'Lenovo' and asking for a CD (you'll have to supply the model n° & serial n° of the desk top)

wine

Or downloading a new win7 from here...

(32bit)

(64bit)
Jul 5, 2011 8:36 AM CST Computer trouble...Help!...
hem23
hem23hem23Ipswich, Suffolk, England UK23 Threads 1,760 Posts
Well if it is only 6 weeks old the first thing I would do is contact Lenovo, especially if the recovery disc isn't working.
Here is their website :

Jul 5, 2011 10:14 AM CST Computer trouble...Help!...
I cant download some windows updates, wont let me I keep getting an error code, turns out this error code concerns Microsoft word but seeing as I dont use word at all I wont worry about it
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