I have worked in stores and resturants a long time, customer service is a big part of working in such a place. But I have grown to resent some customers at times, because they seem to use store clerks, waitresses and anyone else w/ a customer service type job as if they are nothing but the hired hand. now granted, we are hired to provide a service and that is what we shoudl do. But at what point shoudl another customer or managment step in a protect your employees? W/ happy and secure employment you have a happy and hard working group of people. In my opinion.
There is no reason to be rude, disrespectful or trite to a Customer service person. If you are, you will never recieve the kind of service you feel you deserve. Has anyone witnessed a sureal moment where you have or wish you had said something/stepped in to say something?
cant recall rudest but the most recent one was a elderly nun got on the tram it was fairly full she walked most way up tram and none offered her their seat and most was filled by guys in 20 s
I just know that there have been moments when I was lashed out at by a customer, infront of other customers and nothing was said. Even when the other person was in the wrong. I think that people, when seeing such a thing, should call the aggressor out and make them be accountable for their actions.
Just wondered if anyone had done that or not. Not so much here on the forums, it seems to be a little too easy to avoid saying your sorry or any such thing when you can just avoid the site all together.
tallaght_guy: cant recall rudest but the most recent one was a elderly nun got on the tram it was fairly full she walked most way up tram and none offered her their seat and most was filled by guys in 20 s
I have heard of that happening. A friend of mine witnessed two woman beat a man out of his seat so that he'd give it over to a pregnant woman once. that was in Italy . . .
livinglargein a good place, Kildare Ireland5,879 posts
yes I have Tip,
years ago on a bus in London ,
this lady of about 65 or so got on and tried to explain
to the bus driver that she didnt have the bus fare but would he take her name and address and she would post the money to London Transport, I wittnesed this,
the driver wouldnt answer the lady but kept staring at her,
she didnt know what to do and she was wringing her hands,
so finaly she sat down ,
the driver glared at her thru his mirror,
poor lady was shifting in her seat ,in an awful state ,
the big think ignorant driver ,still glaring at this woman started giving it all that ,and how he wanted her to pay the fair or get off the bus, at that I lost the rag completely, jumped up said I would pay her fare and how dare he speak to this lady like he talks to his wife,
to be honest ,every1 was looking at me on the bus ,but I didn't care,
the lady said, as I was passing her to sit back down ,thank you I have just lost my son .
That incident has never left me ,or never will,
the man was rude and viciuos and like a rabid dog !!
when I got off ther bus I just gave him such a look ,
this lady of about 65 or so got on and tried to explain
to the bus driver that she didnt have the bus fare but would he take her name and address and she would post the money to London Transport, I wittnesed this,
the driver wouldnt answer the lady but kept staring at her,
she didnt know what to do and she was wringing her hands,
so finaly she sat down ,
the driver glared at her thru his mirror,
poor lady was shifting in her seat ,in an awful state ,
the big think ignorant driver ,still glaring at this woman started giving it all that ,and how he wanted her to pay the fair or get off the bus, at that I lost the rag completely, jumped up said I would pay her fare and how dare he speak to this lady like he talks to his wife,
You are a wonderful person LL good for you sometimes people need advocates and your compassion and feistiness when most people would have just ignored her shows your heart. That story makes me cry. to be honest ,every1 was looking at me on the bus ,but I didn't care,
the lady said, as I was passing her to sit back down ,thank you I have just lost my son .
That incident has never left me ,or never will,
the man was rude and viciuos and like a rabid dog !!
when I got off ther bus I just gave him such a look ,
You are a wonderful person LL good for you sometimes people need advocates and your compassion and feistiness when most people would have just ignored her shows your heart. That story makes me cry.
wow fair play to you living memo to self never piss off living in irish forums very very dangerous yeah got 1 or 2 drivers over here like that but thankfully most are sound and would just tell her to sit back if you dealing with the public you get to know who a con and whos not
livinglargein a good place, Kildare Ireland5,879 posts
Dawn7z: You are a wonderful person LL good for you sometimes people need advocates and your compassion and feistiness when most people would have just ignored her shows your heart. That story makes me cry.
Dawn I was incandesant with rage ,
just imagined my own Mam being treated like that
and I reacted ,
this driver was exercising a bit of power ,
and you know what for ?
The measley 1 pound that was the bus fare !
and yep agreed both men and woman sat and watched and said nothing ,
livinglargein a good place, Kildare Ireland5,879 posts
tallaght_guy: wow fair play to you living memo to self never piss off living in irish forums very very dangerous yeah got 1 or 2 drivers over here like that but thankfully most are sound and would just tell her to sit back if you dealing with the public you get to know who a con and whos not
too right !!
the woman was in an awful state !!
he could see that as could we all,
I nearly cried for her ,
and then she tells me she had just got word her son passed !!
and yep agreed both men and woman sat and watched and said nothing ,
well I hope it never happens to thier Mam !!
I hear you woman sometimes we simply have to stick up for others there is nothing to it it's the times we don't do it that we regret not those times when we listen to that voice that says to be a friend to those who are frailer than we are. Someday we are that old lady needing help. You have a very lovely Courageous spirit LL I knew you did but never how much until this story. I mean that sincerely.
livinglargein a good place, Kildare Ireland5,879 posts
Dawn7z: I hear you woman sometimes we simply have to stick up for others there is nothing to it it's the times we don't do it that we regret not those times when we listen to that voice that says to be a friend to those who are frailer than we are. Someday we are that old lady needing help. You have a very lovely Courageous spirit LL I knew you did but never how much until this story. I mean that sincerely.
thanks Dawn ,
that a lovely thing to say !!
and yes some day God willing we will have reached that age ,
this lady of about 65 or so got on and tried to explain
to the bus driver that she didnt have the bus fare but would he take her name and address and she would post the money to London Transport, I wittnesed this,
the driver wouldnt answer the lady but kept staring at her,
she didnt know what to do and she was wringing her hands,
so finaly she sat down ,
the driver glared at her thru his mirror,
poor lady was shifting in her seat ,in an awful state ,
the big think ignorant driver ,still glaring at this woman started giving it all that ,and how he wanted her to pay the fair or get off the bus, at that I lost the rag completely, jumped up said I would pay her fare and how dare he speak to this lady like he talks to his wife,
to be honest ,every1 was looking at me on the bus ,but I didn't care,
the lady said, as I was passing her to sit back down ,thank you I have just lost my son .
That incident has never left me ,or never will,
the man was rude and viciuos and like a rabid dog !!
when I got off ther bus I just gave him such a look ,
as if to say "you are scum" and he was !!
I hope you reported the little turd
I was taking my wee lad through Victoria Station, London, one day when a very well dressed man, who was suited and booted, walked directly towards us, made a point of walking between us and stood on my son's feet, even though there was clearly plenty of room to go around us
I grabbed the git by the scuff of his neck in his expensive suit, and told my son a story about manners while I held the old fart until a police officer came over and he ended up looking at the said "gentlemen" and looked at me
No need for bad manners at all in my book..one of my pet peeves
I have worked in stores and resturants a long time, customer service is a big part of working in such a place. But I have grown to resent some customers at times, because they seem to use store clerks, waitresses and anyone else w/ a customer service type job as if they are nothing but the hired hand. now granted, we are hired to provide a service and that is what we shoudl do. But at what point shoudl another customer or managment step in a protect your employees? W/ happy and secure employment you have a happy and hard working group of people. In my opinion.
There is no reason to be rude, disrespectful or trite to a Customer service person. If you are, you will never recieve the kind of service you feel you deserve. Has anyone witnessed a sureal moment where you have or wish you had said something/stepped in to say something?
Just wondering . . .
In a sense sometimes the way the homeless people are treated is the worst type of behavior I have witnessed from others. I worked with them for a bit and came to really care for the people I was around but they are looked around, through, ignored and mocked. I know that there behavior sometimes bring things on themselves and a lot of them have mental issues along with addictions but it still makes me furious. They are beings bathed or not. Okay off my soapbox now.
livinglargein a good place, Kildare Ireland5,879 posts
TurkishDelight: I hope you reported the little turd
I was taking my wee lad through Victoria Station, London, one day when a very well dressed man, who was suited and booted, walked directly towards us, made a point of walking between us and stood on my son's feet, even though there was clearly plenty of room to go around us
I grabbed the git by the scuff of his neck in his expensive suit, and told my son a story about manners while I held the old fart until a police officer came over and he ended up looking at the said "gentlemen" and looked at me
No need for bad manners at all in my book..one of my pet peeves
You know what I didnt report him,
figured that he would pick on some lady one day
and her big strapping hubby or son see it ,
hey presto , the pig is mince meat !!
Turkish a horrible thing to happen to your little boy !
Dawn7z: In a sense sometimes the way the homeless people are treated is the worst type of behavior I have witnessed from others. I worked with them for a bit and came to really care for the people I was around but they are looked around, through, ignored and mocked. I know that there behavior sometimes bring things on themselves and a lot of them have mental issues along with addictions but it still makes me furious. They are beings bathed or not. Okay off my soapbox now.
i hear you dawn i come upon it a lot sometimes you have to move them on i no choice but you always treat them with respect some are wineos or drug addicts and to be truthful not a lot you can do for them if they cant help themselves but lot of ple on streets from just bad luck if i could they be ple id try help
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I have worked in stores and resturants a long time, customer service is a big part of working in such a place. But I have grown to resent some customers at times, because they seem to use store clerks, waitresses and anyone else w/ a customer service type job as if they are nothing but the hired hand. now granted, we are hired to provide a service and that is what we shoudl do. But at what point shoudl another customer or managment step in a protect your employees? W/ happy and secure employment you have a happy and hard working group of people. In my opinion.
There is no reason to be rude, disrespectful or trite to a Customer service person. If you are, you will never recieve the kind of service you feel you deserve. Has anyone witnessed a sureal moment where you have or wish you had said something/stepped in to say something?
Just wondering . . .