Facebook Help!! (22)

Jan 17, 2011 1:52 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
Can anyone help me?
Somehow, someone got my password on facebook and starting changing my status and adding random friends. I immediately changed my password.

I was on my facebook the following night. I always keep my chat offline. Then every 2 minutes it kept going online...no matter how many times i set it to be offline.

Anyways, I reported suspicious activity on my account to facebook and they then suspeneded it.
In order to retrieve it you have to verify your account. To do this, you must recieve a security code from facebook to verify that you are the owner. I click 'send' yet the security code never arrives in my email. My email address is correct. I've tried near 100 times. I've tried contacting facebook but, nothing!!

Any ideas?
Jan 17, 2011 1:57 PM CST Facebook Help!!
JustLittleMe
JustLittleMeJustLittleMeDublin, Wicklow Ireland115 Threads 7 Polls 2,280 Posts
Draeko: Can anyone help me?
Somehow, someone got my password on facebook and starting changing my status and adding random friends. I immediately changed my password.

I was on my facebook the following night. I always keep my chat offline. Then every 2 minutes it kept going online...no matter how many times i set it to be offline.

Anyways, I reported suspicious activity on my account to facebook and they then suspeneded it.
In order to retrieve it you have to verify your account. To do this, you must recieve a security code from facebook to verify that you are the owner. I click 'send' yet the security code never arrives in my email. My email address is correct. I've tried near 100 times. I've tried contacting facebook but, nothing!!

Any ideas?



Open a new email and set up a new account.
Jan 17, 2011 1:59 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
JustLittleMe: Open a new email and set up a new account.


I know I could set up a new one, I just want to know is there anything I can do to retrieve my original. Alot of stuff on it that I wouldn't like to lose.

Thanks though
Jan 17, 2011 2:07 PM CST Facebook Help!!
JustLittleMe
JustLittleMeJustLittleMeDublin, Wicklow Ireland115 Threads 7 Polls 2,280 Posts
Have they deleted your account?
Jan 17, 2011 2:11 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
JustLittleMe: Have they deleted your account?


No, it's still open. I've checked by looking at it through others.
Jan 17, 2011 2:23 PM CST Facebook Help!!
DUBLINGUY1973
DUBLINGUY1973DUBLINGUY1973Dublin, Ireland43 Threads 4 Polls 4,692 Posts
Draeko: Can anyone help me?
Somehow, someone got my password on facebook and starting changing my status and adding random friends. I immediately changed my password.

I was on my facebook the following night. I always keep my chat offline. Then every 2 minutes it kept going online...no matter how many times i set it to be offline.

Anyways, I reported suspicious activity on my account to facebook and they then suspeneded it.
In order to retrieve it you have to verify your account. To do this, you must recieve a security code from facebook to verify that you are the owner. I click 'send' yet the security code never arrives in my email. My email address is correct. I've tried near 100 times. I've tried contacting facebook but, nothing!!

Any ideas?


I'd change your email password and then log into facebook and change your password there too.
Jan 17, 2011 2:27 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
DUBLINGUY1973: I'd change your email password and then log into facebook and change your password there too.


but thats the thing...as soon as i log on, I'm redirected to a page that says I have to verify that I'm the owner of the account.

In order to verify that I am the owner, facebook must send me a security code. When I click on the link to send the security code....I never receive it....I've done this 100times!frustrated
Jan 17, 2011 2:29 PM CST Facebook Help!!
DUBLINGUY1973
DUBLINGUY1973DUBLINGUY1973Dublin, Ireland43 Threads 4 Polls 4,692 Posts
Draeko: but thats the thing...as soon as i log on, I'm redirected to a page that says I have to verify that I'm the owner of the account.

In order to verify that I am the owner, facebook must send me a security code. When I click on the link to send the security code....I never receive it....I've done this 100times!


so you have already changed your password for your email account?confused
Jan 17, 2011 2:30 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
DUBLINGUY1973: so you have already changed your password for your email account?


I have indeed.

Sorry if I'm confusing you...!!!
Jan 17, 2011 2:32 PM CST Facebook Help!!
DUBLINGUY1973
DUBLINGUY1973DUBLINGUY1973Dublin, Ireland43 Threads 4 Polls 4,692 Posts
Draeko: I have indeed.

Sorry if I'm confusing you...!!!


No worries. In that case, I'm stumped. Sorry.
Jan 17, 2011 2:35 PM CST Facebook Help!!
martini100
martini100martini100wexford, Wexford Ireland19 Threads 2,158 Posts
Draeko: I have indeed.

Sorry if I'm confusing you...!!!




It's happening a lot today , one of my pals on fb told me same thing happened to them today
Jan 17, 2011 2:35 PM CST Facebook Help!!
xxmissuniquexx
xxmissuniquexxxxmissuniquexxdublin, Dublin Ireland57 Threads 3 Polls 1,063 Posts
ask a friend 2 go onto your info page and make sure your original e-mail address is still the 1 being used on the facebook account, the hacker could have changed the email address and be receiving the security codes???
Jan 17, 2011 2:41 PM CST Facebook Help!!
Losty
LostyLostyDublin, Ireland138 Threads 2 Polls 3,089 Posts
Draeko: but thats the thing...as soon as i log on, I'm redirected to a page that says I have to verify that I'm the owner of the account.

In order to verify that I am the owner, facebook must send me a security code. When I click on the link to send the security code....I never receive it....I've done this 100times!


Have you cleared out your browser Cache? If not, you could just be loading up a temporary internet file and are stuck in the the same page time in time out.
Jan 17, 2011 2:41 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
xxmissuniquexx: ask a friend 2 go onto your info page and make sure your original e-mail address is still the 1 being used on the facebook account, the hacker could have changed the email address and be receiving the security codes???


I don't think that's the case....cuz when i click the link my email address comes up... the tab says "send to this address".
But I will check it out to be sure! Cheers!
Jan 17, 2011 2:43 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
Losty: Have you cleared out your browser Cache? If not, you could just be loading up a temporary internet file and are stuck in the the same page time in time out.


But would that explain why i never recieve the code?
Jan 17, 2011 2:43 PM CST Facebook Help!!
martini100
martini100martini100wexford, Wexford Ireland19 Threads 2,158 Posts
Draeko: I don't think that's the case....cuz when i click the link my email address comes up... the tab says "send to this address".
But I will check it out to be sure! Cheers!



If u can get onto the page , go to the bottom click help then go to security ,some info on there that might help
Jan 17, 2011 2:48 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
martini100: If u can get onto the page , go to the bottom click help then go to security ,some info on there that might help


Cheers Martini, but tried and failed.

I've googled everything but nothing works!! Think I've lost my page and alot of stuff with it!!!sigh
Jan 17, 2011 2:55 PM CST Facebook Help!!
Godsgift
GodsgiftGodsgiftEnnis, Clare Ireland251 Threads 13 Polls 10,040 Posts
Draeko: Cheers Martini, but tried and failed.

I've googled everything but nothing works!! Think I've lost my page and alot of stuff with it!!!


There's a similar post on the internationals. There seems to be a problem with FB!conversing
Jan 17, 2011 2:55 PM CST Facebook Help!!
martini100
martini100martini100wexford, Wexford Ireland19 Threads 2,158 Posts
Draeko: Cheers Martini, but tried and failed.

I've googled everything but nothing works!! Think I've lost my page and alot of stuff with it!!!




Jan 17, 2011 2:59 PM CST Facebook Help!!
Draeko
DraekoDraekoCork, Ireland2 Threads 26 Posts
Cheers for the link martini....but i follow the instructions....and it's the same old ding dong....I don't receive the security code verify i'm the owner!!!
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by Draeko (2 Threads)
Created: Jan 2011
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