Customer service. ( Archived) (8)

Dec 25, 2021 9:37 AM CST Customer service.
Jaavisst
JaavisstJaavisstLjusdal, Gavleborg Sweden96 Threads 22 Polls 707 Posts
Do you have fun story about a customer?

I had one who asked me to put the fragile side towards the top of the box when I packed and sent it.

Every week I get a question like this “ Do you have a xxxx for my car ” Like I’m a psychic and knows what car all people have!
I reply what car you have? Answer a Toyota, What model do you have? A Corolla. What year do you have? A 1992. What engine you have? Yes I know I could ask all questions at once, but after all this messaging they will be more desperate and I can charge more for the part!
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Dec 25, 2021 4:35 PM CST Customer service.
Tsubie52
Tsubie52Tsubie52Melbourne, Florida USA1 Threads 223 Posts
I worked part time at a gas station. This girl comes in, "I need a quart of oil". I asked, "what weight?" She replied, "I don't know, it's for my dog" I couldn't resist and said "how many miles are on him?" Then I quickly said "maybe you should ask your vet". She started screaming "I don't have a vet and you are supposed to help me!", then she stormed out before I could say anything else. I don't know what she intended to do to the dog with the motor oil but felt bad for the dog where ever it was.
I do vaguely recall that "burnt" motor oil was used as some kind of remedy for a certain skin condition in animals. Even if she had told me that was what it was for, I don't think I would have sold it to her as that would have made my boss liable for any harm to the dog.
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Dec 28, 2021 5:36 AM CST Customer service.
blathin
blathinblathinGlasgow, Central, Scotland UK3,125 Posts
Jaavisst: Do you have fun story about a customer?

I had one who asked me to put the fragile side towards the top of the box when I packed and sent it.

Every week I get a question like this “ Do you have a xxxx for my car ” Like I’m a psychic and knows what car all people have!
I reply what car you have? Answer a Toyota, What model do you have? A Corolla. What year do you have? A 1992. What engine you have? Yes I know I could ask all questions at once, but after all this messaging they will be more desperate and I can charge more for the part!
so what you're telling us is that you're one of those people everyone hates dealing with. ....mean, meanspirited and greedy...
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Dec 28, 2021 6:22 AM CST Customer service.
pat8lanips
pat8lanipspat8lanipsbabinda, Queensland Australia67 Threads 14 Polls 6,372 Posts
One time I went to a bakery, and noticed several signs saying they don't use preservative 605 (or some number)...

So I went to the counter and asked if their bread contained preservative 605. She perked up and said none of their bread had it... So I said- don't worry about it then and walked off.

I didn't need bread anyway.
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Dec 28, 2021 6:38 AM CST Customer service.
mikey4691
mikey4691mikey4691Knoxville, Tennessee USA8 Threads 6,868 Posts
pat8lanips: One time I went to a bakery, and noticed several signs saying they don't use preservative 605 (or some number)...

So I went to the counter and asked if their bread contained preservative 605. She perked up and said none of their bread had it... So I said- don't worry about it then and walked off.

I didn't need bread anyway.
thumbs up
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Dec 28, 2021 6:43 AM CST Customer service.
Traolach
TraolachTraolachLondon, Greater London, England UK499 Posts
pat8lanips: One time I went to a bakery, and noticed several signs saying they don't use preservative 605 (or some number)...

So I went to the counter and asked if their bread contained preservative 605. She perked up and said none of their bread had it... So I said- don't worry about it then and walked off.

I didn't need bread anyway.
You little rebel you
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Dec 28, 2021 6:50 AM CST Customer service.
pat8lanips
pat8lanipspat8lanipsbabinda, Queensland Australia67 Threads 14 Polls 6,372 Posts
She would deal with the same morons saying the same moron things. At least I said something different.
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Dec 28, 2021 6:51 AM CST Customer service.
Traolach
TraolachTraolachLondon, Greater London, England UK499 Posts
pat8lanips: She would deal with the same morons saying the same moron things. At least I said something different.
Just another Aussie conversation then?
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by Jaavisst (96 Threads)
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