Q:How do I join ConnectingSingles.com?
Answer
Click on the
Join Now link on the top nav. Or you can
Click here to Register, fill out the form, and that's it!
You will have free access to all site features including: Emails, Flowers, Forums, Blogs, eCards, Polls, Videos, Vlogs, Quizzes, Rate Photos, Meet Me, Articles, Groups, Poetry, Games, Recipes, Music, Movies, Books, Profile Reviews, Top 10 Lists, Puzzles, Who's Viewed Me, Who's Favorited Me, Tags, Singles Events, and more!
This site is 100% free, so you will never be asked to pay for anything.
Click here to Join Now »
Updated May 15, 2020|
3,818 Views
Q:Is Connecting Singles really FREE? If so, why?
Answer
Yes! Connecting Singles is 100% FREE to use! ALL features are free and always will be. This site is funded by advertising, so members are not charged for anything.
We're not going to sneak up on you after you join and surprise you with fees, credits, premium memberships, gold stars, or coupons, or make you recruit members from other sites just to get in. There are no costs and no credit cards needed here. NO catches, NO fees, NO gimmicks, NO kidding!
Click here to Join Now »
Updated May 17, 2020|
2,902 Views
Q:How long does it take to Register?
Q:Why do you ask for my Birthdate?
Answer
So that we can display your age on your profile
Nov 1, 2017|
605 Views
Q:Why do you ask for my Email Address?
Answer
So that we can notify you when members write to you. We NEVER share/sell your email address and we NEVER send any spam.
Nov 1, 2017|
642 Views
Q:What to consider when choosing my Username?
Answer
Do NOT use your real name, personal or business information for your safety. Your username will be displayed on your profile.
Nov 1, 2017|
798 Views
Q:Why do you ask for my Postal Code?
Answer
So that we can show members within a 10 mile radius of your area. This is only used in USA, Canada, UK, and Australia
Nov 1, 2017|
618 Views
Q:It says my Postal Code is invalid?
Answer
That might mean our zip code database is out of date. Sorry about that. Please choose a zipcode that is nearby you, and
Contact Us later and we'll add your zip code.
Nov 1, 2017|
583 Views
Q:Good Relationships Are Built on Honesty
Answer
Good Relationships Are Built on Honesty
All profile information must be valid.
Profiles with invalid email address or location, jibberish, etc. will be deleted.
Updated Nov 1, 2017|
678 Views
Q:Why can't I Login?
Answer
Sorry you're having trouble. :-( There are several reasons why you might be having trouble logging in:
- Incorrect Password
If you get an Incorrect Password message when you Login, this means your Account Exists, but your password is NOT correct. Please make sure you spell it correctly.
If you forgot your Password, you can have it sent to you by clicking the Forgot Password link.
-
Invalid Login
If you get an Invalid Login message when you Login, this means your Username or Email Address are NOT in our database. Please make sure you spelled them correctly.
If you forgot your Username, you can have it sent to you by clicking the Forgot Password link.
- Cookie Settings
If you are getting repeatedly logged out, or taken back to the Login page, with no error message.... Then this might be caused by cookie settings on your computer. Cookies are required in order to use this site.
Click here for more info on how to fix your cookie settings »
-
Forgot Your Username
If you forgot your Username, you can have it sent to you by clicking the Forgot Password link. Your Username and Password will be emailed to the Email Address you provided when you joined ConnectingSingles.com.
Note: You will not be able to receive your password if your email address on the site is not kept current.
-
Forgot Your Password
Click on the Forgot your Password? link on the Login page and type in the exact email address that you provided when you joined the site. Your Password will then be emailed to the Email Address you provided when you joined ConnectingSingles.com.
Note: You will not be able to receive your password if your email address on the site is not kept current.
-
Profile Deleted
It is possible, that the profile you submitted may have been deleted. Profiles that include invalid email address, invalid location, incomplete narratives, personal contact information, inappropriate content or gibberish are deleted without notice. Profiles of members who have entered multiple profiles, broken rules or abused the site are deleted and can no longer be accessed.
Click here for a list of reasons that profiles are deleted »
-
Try Alternative Login
If you are using a Username to login, try your Email Address instead (it must be the Email Address you used to register with).
If you are using an Email Address to login, try your Username instead.
-
Try Again
Click here to login and try again, make sure you are typing the EXACT username and password you joined with.
-
Register a New Account
If you are not a member and would like to join, you can Register an Account. It is always 100% free.
Updated May 17, 2020|
12,727 Views
Q:What if I forget my password?
Answer
Click on the Forgot Password link on the Login page.
Then type in your Email Address (that you entered when you registered for this site).
Your password will be emailed to the email address you provided when you registered for ConnectingSingles.com.
If you don't receive your password, look in your bulk or junk mail folder.
Be sure to whitelist ConnectingSingles.com so our notice will get through your spam filter next time.
Click here to learn how to Whitelist ».
Note: You will not be able to receive your password, if your email address on the site is not kept current.
Updated May 17, 2020|
1,411 Views
Q:How do I change my password?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on Change my Password in the list of links.
Type in your "Old Password", and type in your desired "New Password" in the 2 boxes.
Then click on the "Change Password" button.
Updated May 25, 2020|
1,135 Views
Q:My password appears in the login box whenever I visit Connecting Singles. How do I stop this?
Answer
First of all, this is your Browser, NOT Connecting Singles, that is saving your password for you and putting it into the login box on Connecting Singles. Connecting Singles has no control over this.
Fortunately you can fix this. See directions below:
If your password automatically appears in the login box, it means Password Manager is enabled on your computer. You enabled it the first time you came to Connecting Singles (or any other site), when
your browser gave you a pop-up message asking if you wanted to save your login info for this site. If you clicked yes, your username and password would automatically be entered into the login box every time you came to this site using that computer, and anyone after you could sign in as you also. This is a Browser setting and has nothing to do with this website.
You can disable that auto-login feature (see below for Firefox instructions). To protect your privacy, you should NOT use Password Manager if you share a computer with anyone else, or use a computer in a library or other public place.
If you are concerned about your password on the site, you should change it:
Click here to learn how to change your password »
Firefox: Directions for disabling auto login
Password Manager is on by default. To turn it off:
- Open the Edit menu and choose Preferences.
- From the Privacy & Security category, choose Web Passwords. (If no subcategories are visible, double-click the category to expand the list.)
- In the Password Manager section, deselect "Remember passwords for sites that require me to log in" to turn Password Manager off.
Managing Stored Passwords
To see a list of the user names and passwords you have stored:
- Open the Tasks menu, choose Privacy & Security, and then choose Password Manager.
- Select View Stored Passwords from the submenu. You see the Password Manager window.
- Click the Passwords Saved tab. You see a list of all the stored user names. (Passwords are not listed.)
- To remove a user name, click it and then click Remove. The next time you visit the web site, you will be asked to enter your password.
- Click the Passwords Never Saved tab to see a list of the web sites for which you instructed Password Manager never to store user names. To remove a web site from this list, click it and then click Remove. The next time you visit the web site, you will be asked if you want Password Manager to save the user name and password for this site. Click "No".
Updated May 16, 2020|
1,009 Views
Q:The login page keeps appearing
Answer
If you repeatedly get bounced back to the login screen, with no message about an incorrect username or password, this is probably caused by your browser not retaining your login information correctly. To fix this you need to enable cookies on your browser.
Click here for directions on how to enable cookies »
Do all the following:
- Change your browser settings to accept cookies. Click here for directions on how to enable cookies »
- Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
- Clear your cache (delete temporary files)
- Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date is wrong by a large amount.
- Check your firewall and make sure it accepts cookies. **
- Turn off any third party programs or control panels that automatically reject cookies.
- Close down all browser windows that you have open.
- Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
- Try again to login.
**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the HELP manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton firewall needs to be set to enable cookies, otherwise you will not be able to use this site.
Updated May 16, 2020|
1,083 Views
Q:Why do I have to enter a Captcha Code every time I login?
Q:Every time I login, it says my email is invalid.
Answer
If your email is invalid, please Correct your Email Address ».
If your email is valid, and our system is wrong, then please Contact Us and let us know, and we will fix it, so that you don't keep getting that message.
Updated May 17, 2020|
1,019 Views
Q:How do I Log Out?
Answer
When you are logged into the site, click on the gear icon () on the top nav bar (in the upper right corner of the page).
Then click on Logout in the dropdown list.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on Logout link at the bottom of the list of links.
Updated May 25, 2020|
19,776 Views
Q:How do I Edit my Profile?
Answer
In the top nav bar, click on the "Profile" dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
You will find a list of edit links. Click on the appropriate edit link for your edit.
Edit links include the following (not a complete list):
- Edit My Basics (hair color, body type, education, headline, narratives, etc.)
- Edit Narratives (text you write on your profile etc.)
- Edit Gender
- Edit Age
- Edit Location
- Edit Signup Info (age, gender, location, birth date)
- Edit Match Info (match hair color, body type, etc.)
- Edit Extended Info (enter additional text about your career, religion, education, ethnicity, etc.)
- Hide Profile (where you can temporarily hide or UN-hide your profile)
- Edit Block Settings (specify who can email you by age range, location, or marital status)
- Edit Settings (access all your settings on the site)
- Edit Who's Viewed Me settings (turn Who's Viewed Me on or off)
- Edit Email Address
- Change Password
- Edit Timezone
Click here for more Editing Options »
Updated May 25, 2020|
2,397 Views
Q:How do I Edit my Gender?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on the Edit Signup Info link, fill in your information and click the "Save Changes" button.
Updated May 25, 2020|
587 Views
Q:How do I Edit my Age?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on the Edit Signup Info link
Change your birthdate (to change your age) and click the "Save Changes" button.
Updated May 25, 2020|
748 Views
Q:How do I Edit my Location?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on the Edit Location link, fill in your information, and click the "Save Changes" button at the bottom of the page.
Updated May 25, 2020|
689 Views
Q:How do I edit My Details (Body Type, Hair Color, Height, etc.)?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Profile in the list of links.
Fill in your information, and click the "Save Changes" button.
Updated May 25, 2020|
439 Views
Q:How do I edit my Narrative Text (the text I wrote on my Profile)?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Narratives link.
Then fill in your information, and click the "Save Changes" button.
Also....
to Edit the Narrative Text about your Education, Religion, Ethnicity, Occupation:
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Extended Info link.
Then fill in your information, and click the "Save Changes" button.
Updated May 25, 2020|
552 Views
Q:How do I edit my Match Details?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Match Details link.
Fill in the information about your Match, and click the "Save Changes" button.
Updated May 25, 2020|
618 Views
Q:How do I Edit my Email Address?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on Edit Email Address in the list of links.
Fill in your email, and click the "Save Changes" button.
Note: It is a great idea to keep your Email Address current, so that you can receive our notices (when you get an "Email" or "Like" on the site), and so that you can retrieve your password, if you forget it.
Updated May 25, 2020|
615 Views
Q:How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Extended Info link.
Then fill in your information, and click the "Save Changes" button.
Updated May 25, 2020|
454 Views
Q:Can I change my username?
Answer
No, your username cannot be changed. You can change everything else about your profile...
In the top nav bar, click on the "Profile" dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
The My Account page will have links to all the changes you can make to your profile.
Updated May 25, 2020|
1,537 Views
Q:How do I change my password?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on Change my Password in the list of links.
Type in your "Old Password", and type in your desired "New Password" in the 2 boxes.
Then click on the "Change Password" button.
Updated May 25, 2020|
424 Views
Q:Why did my profile get deleted?
Answer
Your profile may have been deleted for one of the following reasons:
- You were inactive for a long period of time
- You submitted an invalid email address or other invalid information
- You do not reside within membership area - if your location is not on list, you may not join.
- You used a proxy to access the site.
- You mass-mailed cut/paste messages.
- You did not complete your profile
- You entered gibberish in narratives
- You entered photos that are not appropriate for the site
- You entered narrative text that is not appropriate for the site
- You used the site for soliciting or advertising, posting a URL.
- You posted inappropriate or offensive content to the forums.
- We received complaints about your profile or your behavior on the site.
- You entered more than one profile. You already have a profile here
- You are not single.
- You are under 18 (or at least your photo looks that way).
We do not notify you if your profile is deleted.
Updated Oct 30, 2017|
4,236 Views
Q:Why did my photo get deleted?
Q:Why is my profile NOT approved yet? Is something wrong?
Answer
Profiles submitted are checked by the system and normally approved shortly after registration. Approval may be delayed if your profile requires manual attention due to your profile info not being complete or accurate. If your location, email address or profile info is not valid, if you enter gibberish, URLs or email addresses in your narratives, or if you use a proxy to access the site, your profile will be put on hold.
We believe that good relationships are built on honesty. If you register false information, your profile will not be approved, or it will be deleted without notice when found or reported.
Heavy staff workload may also cause profile approval delays.
You can
Contact Us to expedite your Profile being approved.
Updated Oct 31, 2017|
6,645 Views
Q:Why does my profile say that I'm online, when I'm not?
Answer
If you click the Log Out button, your profile will no longer say "Online Now".
If you don't Logout, your profile may say that you are "Online Now" for up to 30 minutes after you leave the site.
Click here to learn how to Logout »
Updated May 17, 2020|
1,087 Views
Q:What are the Profile Rules?
Answer
Profiles on the site need to reflect decency and good taste. ConnectingSingles.com will not display any content or photos that may be offensive, objectionable, or threatening to other members.
Profile Rules - Read & Observe
- No direct contact or personally identifiable information such as full name, email address, phone number, mailing address, ICQ or URL, names or ages of your children.
- No insulting, vulgar, offensive language or symbols, derogatory references to ethnicity, gender, or sexual orientation.
- No derogatory or offensive references to sex.
- No references to drug use, prostitution or other illegal activities.
- No narrative text in your Profile that is inconsistent with the stated gender you seek.
- No soliciting or advertising of any kind.
- No threats, harassment or reference to violence or harm.
Submissions that break site rules will be deleted without notice and may cause rejection of your profile and/or termination of your membership. We reserve the right to interpret, change or amend the above standards at any time, with or without notice, as circumstances warrant.
Updated May 17, 2020|
586 Views
Q:Suggestions on what to write in my profile?
Answer
This Help Article requires Login
Updated May 17, 2020|
393 Views
Q:How do I upload a photo to my Profile?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Then click on Upload Photos in the dropdown menu.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Upload Photos in the list of links.
Then follow the directions below for iPhone or android.
Desktop
Follow the directions above.
Click the "Choose File" button and a file dialog window will appear on your screen.
Find the image file on your computer that you wish to upload, and click on it, and then click on the "Open" button in the dialog. The file dialog window will disappear.
Then click the "Upload Photo" button.
iPhone
Follow the directions above.
Then click the "Choose File" button.
Then click on "Photo Library".
Then click on "All Photos" (or "Camera Roll").
Then find the photo you want to upload, and click on it.
Then click the blue "Upload Photo" button.
Android
Follow the directions above.
Then click the "Choose File" button.
Then click on "Documents" (or it could also say "Files" or "Photos").
Then click on "Photos", then click on "Photos" again. (not all Androids will have this step).
Then find the photo you want to upload, and click on it.
Then click the blue "Upload Photo" button.
Your photo will appear right below the "Upload" Box.
Still having trouble? Send your photos by email or snail mail
If you still have trouble, you can send your photos to us by email or snail mail, and we will upload them for you.
How to send your photos by Email »
How to send your photos by Mail »
You may have up to 8 photos with your profile.
Thumbnails of the photos you upload will appear on the middle of the page. These thumbnails are only the small version of your photo used in search results. A full version of the photo will be seen on your profile page.
Reminder: Your PRIMARY photo MUST be of YOU and show YOUR face clearly. Other photos may be secondary photos.
Photos should be in a .jpg file format, no larger than 5 MB (megabytes) in size.
Updated Aug 15, 2020|
1,371 Views