Do you praise a job well done? (9)
sweetowen: I just came back from getting my lunch. The girl at the drive-thru window was so extremely friendly, that I just have to pull the company up online & tell them what a fantastic job she did.
All too often we're very quick to criticize when we get poor service... I've done it, myself. But do you let a company know when they have an exemplary employee, who you feel went above & beyond their duty?
Do you have any stories of such service? Have you ever gotten a letter/token of praise or something said to your company/supervisor about the exemplary job you've done?
All too often we're very quick to criticize when we get poor service... I've done it, myself. But do you let a company know when they have an exemplary employee, who you feel went above & beyond their duty?
Do you have any stories of such service? Have you ever gotten a letter/token of praise or something said to your company/supervisor about the exemplary job you've done?
What I REALLY like seeing is when a young person gives up their seat on public transport for an elderly, pregnant or disabled person.
I have actually gone up to them sometimes and said how much I appreciated their gesture. It is sadly so rare these days that I think its worth letting them know it is noticed and appreciated.
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sweetowen: I just came back from getting my lunch. The girl at the drive-thru window was so extremely friendly, that I just have to pull the company up online & tell them what a fantastic job she did.
All too often we're very quick to criticize when we get poor service... I've done it, myself. But do you let a company know when they have an exemplary employee, who you feel went above & beyond their duty?
Do you have any stories of such service? Have you ever gotten a letter/token of praise or something said to your company/supervisor about the exemplary job you've done?
All too often we're very quick to criticize when we get poor service... I've done it, myself. But do you let a company know when they have an exemplary employee, who you feel went above & beyond their duty?
Do you have any stories of such service? Have you ever gotten a letter/token of praise or something said to your company/supervisor about the exemplary job you've done?
I've sent many letters to companies about good service.
Unfortunately, in my job, there isn't an opportunity to get a "good girl" letter. I know when I do a good job and that's all that's important to me.
We have a clerk here in the office. When she does a good job I always tell her how helpful she was. It goes a long way especially for young people.
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yes, I frequently seek out a supervisor when someone gives me exceptionally good service. But I am very harsh, if they don't!!
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I especially praise teachers for how hard they work and all they put up with from parents and students alike.
Yes I've gotten letters from teachers thanking me for my service as a parent volunteer in my son's former grade through high schools.
Yes I've gotten letters from teachers thanking me for my service as a parent volunteer in my son's former grade through high schools.
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A couple of years ago, I was dealing with a student on payments. She hadn't paid enough for her tuition & fees. We were talking on the phone & I told her she'd have to come in & make payment, as it couldn't be handled online.
As I studied her account later in the day, I realized a way that she COULD make payment without having to run to our office to do so. I called & told her what she needed to do. She called me back & thanked me for looking further into it.
A few days later, I got an email from her, CCed to my supervisor, praising me for always being so friendly & going above & beyond what I needed to do. She said that she hoped I'd get some sort of compensation for doing so... but this is my job.
Both my supervisor & I emailed her back, thanking her & telling her how we often hear of poor service, but rarely do we get commendations.
I printed the email out & keep it in my personal folder, to possibly be used if I look for another position.
As I studied her account later in the day, I realized a way that she COULD make payment without having to run to our office to do so. I called & told her what she needed to do. She called me back & thanked me for looking further into it.
A few days later, I got an email from her, CCed to my supervisor, praising me for always being so friendly & going above & beyond what I needed to do. She said that she hoped I'd get some sort of compensation for doing so... but this is my job.
Both my supervisor & I emailed her back, thanking her & telling her how we often hear of poor service, but rarely do we get commendations.I printed the email out & keep it in my personal folder, to possibly be used if I look for another position.
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When i sold art it was always nice when someone sent me a message to say how much they loved it and how well i packed it.
The time and effort i took to ensure their chosen gift sometimes would take well over an hour to securely protect the prints, or sculptures, so it was really nice when people wrote to say thank you.
A lot of people don't appreciate good service, and it's not a matter of tipping them, but it makes the day go so much nicer when your work i appreciated, especially when it was online!
Very rarely do people thank you on Amazon, or Ebay but my feedback is basically testimony to the hard work and good communication i put into everything i sold, and continue to do so on the sites.
The time and effort i took to ensure their chosen gift sometimes would take well over an hour to securely protect the prints, or sculptures, so it was really nice when people wrote to say thank you.
A lot of people don't appreciate good service, and it's not a matter of tipping them, but it makes the day go so much nicer when your work i appreciated, especially when it was online!
Very rarely do people thank you on Amazon, or Ebay but my feedback is basically testimony to the hard work and good communication i put into everything i sold, and continue to do so on the sites.
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however...when I was in a supervisory position, I frequently had subordinates that would complain to me that when they did a great job, I never complimented them. Yet when they screwed up, I was all over them.
My response was always, and with a very cold stare,...you still have a job, I must be happy!!
My response was always, and with a very cold stare,...you still have a job, I must be happy!!
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Created: Mar 2009
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All too often we're very quick to criticize when we get poor service... I've done it, myself. But do you let a company know when they have an exemplary employee, who you feel went above & beyond their duty?
Do you have any stories of such service? Have you ever gotten a letter/token of praise or something said to your company/supervisor about the exemplary job you've done?