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Time to shop, lack of stock, size? colour?, expensive or lack of parking, high rents for shops, and yes in some cases lack of customer service are all reasons why people are shopping online rather than in 'shops'.
There is no doubt online shopping has given the shops a knock along with the GFC, job losses, less money around but some places are moving with the times - if not they will go broke.
Myself I couldn't order shoes or clothes on line, I have a hard enough time in 'shops' trying on stuff before I get what I like in the size I want. Having said that I take my oldies shopping and occasionally go in the bigger stores and have not seen anything for myself in the last 12 mths that I have thought "Oh wow, love that, gotta have it!" Lot of rubbish around, some stuff is just so overpriced. But am loving the new spring colours.
My neighbour has the Aust Post contract for delivery parcels in this area and as gone from a one man van to putting on 2 more guys in the last few years mainly due to people online shopping. Couriers must have picked up a lot of business too.
Hi Newlife,
For a long while now, the customer service disappeared from the shops, I think it was well before online shopping became popular.
There is nothing worse than having to stand in line just to ask
" where can I find " and having some tired assistant just point...
Also, clothes are made in China mostly, so the quality is appalling.
I have my favourite designers, and I pretty well know what standard I expect from my designers.. so hence, I look for the brands that I like.
I dont worry about size tho... I am a normal size, and I have sewed so much in my life, that I can pretty well see from a piccie if that style or size is going to suit.
I guess that shopping experiences like I mention in an above post for me are a real turn off... so I prefer to buy CHEAPER on line.
Besides, I love that there is someone online to ask for help... beats standing in a queue ...