Q:Why do you ask for my Postal Code?
Answer
So that we can show members within a 10 mile radius of your area. This is only used in USA, Canada, UK, and Australia
Nov 1, 2017|
624 Views
Q:How do I Edit my Email Address?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on Edit Email Address in the list of links.
Fill in your email, and click the "Save Changes" button.
Note: It is a great idea to keep your Email Address current, so that you can receive our notices (when you get an "Email" or "Like" on the site), and so that you can retrieve your password, if you forget it.
Updated May 25, 2020|
621 Views
Q:How do I edit my Match Details?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Match Details link.
Fill in the information about your Match, and click the "Save Changes" button.
Updated May 25, 2020|
621 Views
Q:How do I see Who's Viewed Me?
Answer
In the top nav bar, click on the "Inbox"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "Inbox". It will expand.
Then click on Who's Viewed Me in the list of links.
A list of your members that have viewed your profile will appear.
Updated May 25, 2020|
616 Views
Q:Why do you ask for my Birthdate?
Answer
So that we can display your age on your profile
Nov 1, 2017|
613 Views
Q:What are the Profile Rules?
Answer
Profiles on the site need to reflect decency and good taste. ConnectingSingles.com will not display any content or photos that may be offensive, objectionable, or threatening to other members.
Profile Rules - Read & Observe
- No direct contact or personally identifiable information such as full name, email address, phone number, mailing address, ICQ or URL, names or ages of your children.
- No insulting, vulgar, offensive language or symbols, derogatory references to ethnicity, gender, or sexual orientation.
- No derogatory or offensive references to sex.
- No references to drug use, prostitution or other illegal activities.
- No narrative text in your Profile that is inconsistent with the stated gender you seek.
- No soliciting or advertising of any kind.
- No threats, harassment or reference to violence or harm.
Submissions that break site rules will be deleted without notice and may cause rejection of your profile and/or termination of your membership. We reserve the right to interpret, change or amend the above standards at any time, with or without notice, as circumstances warrant.
Updated May 17, 2020|
604 Views
Q:How do I Edit my Gender?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on the Edit Signup Info link, fill in your information and click the "Save Changes" button.
Updated May 25, 2020|
592 Views
Q:How do I enable cookies on my browser?
Answer
Enabling cookies is simple. With your browser open, follow the directions below.
Internet Explorer 6.0
- Click on Tools on the menu bar
- Click on Internet Options
- Click on the Privacy tab
- Set slide bar to Medium or lower setting
- Click OK
Internet Explorer 5.xx
- Click on Tools on the menu bar
- Click on Internet Options
- Click on the Security tab
- Click on the globe that says Internet underneath it.
- Click on the Custom Level button
- A new window will open. Scroll down and look for the section on cookies. You will see a line that reads: Allow per-session cookies (not stored). Click inside the circle next to Enable below this sentence to enable session cookies.
- Click OK and then OK again.
Internet Explorer 4 or lower
You need to update your browser.
Click here to download Internet Explorer 6 »
Netscape 7.xx & 6.xx
- Click on Edit on the menu bar
- Click on Preferences
- Double click on Privacy & Security on the left side.
- Click on Cookies.
- Netscape 6.xx: Click on Enable cookies for the originating web site only
- Netscape 7.xx only: Click on Enable cookies based on privacy settings. Netscape 7.xx Click on Accept cookies normally.
- Click OK
Netscape 4
- Click on Edit on the menu bar
- Click on Preferences
- Click on Advanced on the left side.
- Click inside the circle next to Accept only cookies that get sent back to the originating server.
- Click OK
Older versions of Netscape
You need to update your browser.
Click here to download Firefox »
Firefox
- Click Tools along the top of the browser window.
- Select Options
- Click on the Privacy icon.
- In the Cookies section, select the privacy settings that best fit your needs.
The following are the settings you can choose: Allow sites to set cookies (with or without "for the originating web site only")
- To accept cookies for ConnectingSingles.com, do the following:
- Click Exceptions in the Cookies section.
- Put ConnectingSingles.com in Address of Web site
- Select Allow to accept the site.
- Click OK.
- Close ALL browser windows, then open Firefox and visit http://www.connectingsingles.com
Macintosh
Internet Explorer 5 (MacOS X)
Choose
Preferences from
Explorer menu
Select
Receiving Files option
Select
Cookies
Choose an appropriate setting.
Internet Explorer 5 (MacOS 9)
Choose
Preferences from
Explorer menu
Select
Receiving Files option
Select
Cookies
Choose an appropriate setting.
Mozilla
Choose
Preferences from the
Edit menu.
Select
Privacy & Security Select
Cookies.
Choose an appropriate setting.
Netscape Navigator 7
Choose
Preferences from the
Edit menu.
Select
Privacy & Security Select
Cookies.
Choose an appropriate setting.
Netscape Navigator 6
Choose
Preferences from the
Edit menu.
Select
Privacy & Security Select
Cookies.
Choose an appropriate setting.
Safari 1.0 (MacOS X)
Choose
Preferences from
Safari menu
Select
Security icon
Cookie settings are shown in window
Choose an appropriate setting.
Opera
Click on the
File menu on the Opera tool bar
Go to
Preferences at the bottom of the
File menu
Click
Privacy and select one of the available options.
Personal Firewall/Security Software Users
NOTE: Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site. ZoneAlarm and other personal firewalls and security software may be set to block cookies. Please refer to the HELP manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. If you are unsure that the personal security software is causing a problem, temporarily disable it and try logging in again. If you are able to log in with the security software disabled, then you'll need to modify the cookie settings located in your particular security software package to allow it to accept cookies.
After enabling cookies, if you still can't login
Try the following things:
- Delete all your cookies
- Check to see that your computer system time is accurate. Cookies are time sensitive and may not work if your computer date is incorrect by a large amount.
- Check your firewall and make sure it accepts cookies
- Turn off any third party programs or control panels that automatically reject cookies.
- Try opening a new browser window, and typing in http://www.connectingsingles.com in the address bar.
- If that still doesn't work, as a last resort:
Upgrade your browser.
Click here to download Internet Explorer 6 » or
Click here to download Firefox »
Contact Us if you still have problems »
Updated May 16, 2020|
590 Views
Q:It says my Postal Code is invalid?
Answer
That might mean our zip code database is out of date. Sorry about that. Please choose a zipcode that is nearby you, and
Contact Us later and we'll add your zip code.
Nov 1, 2017|
589 Views
Q:How do I disable notices sent to my Email Address?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in list of links.
Then click on Site Notifications in the list of links.
Click the "Block" radio button next to the types of mail notices you DON'T want to receive.
Click the "Allow" radio button next to the types of mail notices you DO want to receive.
Then click the "Save Changes" button.
Updated May 25, 2020|
578 Views
Q:Who appears on my 'Who's Viewed Me' List (and who doesn't appear)?
Answer
- Members who click on your full profile page will appear on your list.
- Multiple views are recorded only once. If they view your profile several times, the view appears ONLY ONE time on View Lists
- If you delete a person from your Who's Viewed Me List, and they view your profile again, they will reappear on your List.
- If they see your profile in search results, but don't click on your full profile, they will NOT appear on your "Who's Viewed Me" list.
- If a person clicks on your profile, but has their own "Who's View Me" list turned off, they will NOT show on your "Who's Viewed Me" list.
- If they do NOT match your desired Gender and Orientation they will not show. So if you are a woman seeking men and another woman looks at your profile, she will not be on your list.
To clarify this, if you are a:
- woman seeking a man: only men seeking women will appear on your "Who's Viewed Me" list.
- man seeking a woman: only women seeking men will appear on your "Who's Viewed Me" list.
- woman seeking a woman: only women seeking women will appear on your "Who's Viewed Me" list.
- man seeking a man: only men seeking men will appear on your "Who's Viewed Me" list.
Updated Nov 1, 2017|
575 Views
Q:How do I post a Video?
Answer
- Get URL from Youtube: Go to https://www.youtube.com, find the video that you want to share, and copy the URL of the Video (Or you can copy the "Embed Code", but it is harder to find).
- Post video on CS: Click on Videos in the top nav, then click on the Post Video button. Paste the URL (or Embed Code) you got from Youtube into the box that says "Youtube.com URL". Type in a Title, Category, and Description of your Video, and press "Submit Video". (Before pressing "submit", press the "preview" button to preview your video and description and make sure the video works). Your video will appear on the New Videos page.
Updated Oct 30, 2017|
571 Views
Q:How do I edit my Narrative Text (the text I wrote on my Profile)?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Narratives link.
Then fill in your information, and click the "Save Changes" button.
Also....
to Edit the Narrative Text about your Education, Religion, Ethnicity, Occupation:
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Extended Info link.
Then fill in your information, and click the "Save Changes" button.
Updated May 25, 2020|
563 Views
Q:How do I report a member?
Answer
Use the
Report Abuse link in the footer of this page, or click on the
" Report This Profile" link on the member's profile (at the bottom of the page).
Updated May 17, 2020|
562 Views
Q:If I delete my messages by mistake, can staff restore it for me?
Answer
No, deleted mail cannot be restored. The mail system is automated. Staff cannot delete or restore it.
Updated Nov 1, 2017|
555 Views
Q:How do I view my mail history with another member?
Answer
When viewing a message, click the "mail history" link. Or, when on the
Mailbox page, click on the "history" icon for each message to access your mail history with the sender.
Jan 29, 2014|
546 Views
Q:It says I have many views to my profile but there is no one on my Who's Viewed Me List, how can this be?
Answer
Your
Who's Viewed Me List only shows members that have viewed your full profile within the last 60 days, when they are logged in. Each person is ONLY displayed once, even if they view your profile multiple times.
Your
View Count is a running total, and will always be higher than the number of people on your
Who's Viewed Me List for the following reasons:
1) If one member views your profile 20 times, the
View Count will be incremented 20 times, but the member will only show once on your
Who's Viewed Me List.
2) The
View Count includes the following which will not show on your
Who's Viewed Me List:
Logged out Views
Views by people who have turned off Who's Viewed Me
Views by deleted profiles
Views by members that are over 60 days old (and have since been deleted from your List).
Updated Oct 28, 2017|
531 Views
Q:What format and size Photo does ConnectingSingles.com accept?
Answer
ConnectingSingles.com accepts jpg, jpeg, jpe, gif, png, bmp, tif, and tiff. But JPG/JPEG is best.
If you have a photo in a format other than these formats, please convert it, or send it to us by email or mail and we will convert it for you
Your photo must not exceed 5 MB (Megabytes).
If it is larger than this, you can make the file smaller by cropping out unnecessary background, shrinking the width and height of your photo, or reducing the resolution.
Updated May 16, 2020|
531 Views
Q:I am not getting responses to the mail I sent. My mail is not being opened. What is wrong?
Answer
First, Please check your
Block Settings to see if you have restricted them too much. We've been seeing that many people are blocking all ages except for a very small few (like 34-35 for example). That can really restrict who can write to you.
We notify members when they receive onsite mail. If they have provided a valid email address, they will receive those notices; if not, they won't get the notices and it may be longer until they return to the site and see what you have sent. It is their choice to login and check their mail, and it is their choice whether or not to open or respond. We have no control over any of this.
If you are not willing to wait for a response, send mail only to members whose last activity date is recent.
If a member does not open or respond to your mail, they may not have time to answer, they may be receiving too much mail already, they may be corresponding with someone special already, or they may just not be interested in your profile. Find someone else to write to...
It takes a lot of time and patience to find someone special. Don't give up. There is someone out there for you. That person may join tomorrow.
In the meantime, give members a reason to write to you. Help others get to know you. Add positive, upbeat info to your narratives about yourself, describe more about what you are seeking in your match, add some new photos, fill out the extended profile. Also, check out the
Forums area of the site. Many members have a lot of fun meeting and talking there while waiting to meet ‘the one’.
Add a blog about your thoughts or experiences to let others know more about you and possibly attract someone who feels the same (note that a blog is a journal - not a personal ad).
Use site features to bring more attention to your profile and mail to your inbox.
Click here to learn how to get more views to your profile »
Updated May 17, 2020|
520 Views
Q:How do I enable notices sent to my Email Address?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in list of links.
Then click on Site Notifications in the list of links.
Click the "Allow" radio button next to the types of mail notices you DO want to receive.
Click the "Block" radio button next to the types of mail notices you DON'T want to receive.
Then click the "Save Changes" button.
Updated May 25, 2020|
519 Views
Q:How do I Rotate my photo?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Upload Photos in the list of links.
You will see a list of the photos you have already uploaded.
Find the photo you want to rotate, and click the " Rotate Photo" button. You will be taken to a new page where you can rotate your photo.
To Rotate:
Click the "Rotate" button until your photo is upright.
Click the "Save Rotate" button.
Next Up:
How to crop your photo »
Updated May 25, 2020|
517 Views
Q:How do I get more views to my profile?
Answer
To get more views to your profile:
The features are all here for you. It's up to you to make the connections.
Also, see this great article we wrote about this called
How to get more views to your Profile
Updated Nov 3, 2017|
501 Views
Q:How do I Like someone?
Answer
You can either click the " Like" button when viewing a member's profile, or you can use the Meet Me page.
The Meet Me page allows you to see a lot of members in your area. If you click the " Yes" button, it will result in a "Like" sent to the member.
Click here to learn how to use the Meet Me Page »
Updated May 16, 2020|
499 Views
Q:How do I view my outbox? (mail I have sent)
Answer
In the top nav bar, click on the "Inbox"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "Inbox". It will expand.
Then click on Outbox in the list of links.
A list of your sent messages will appear.
To view a message, click on the subject of the message.
The Messages that have been opened by the recipients, will have
a checkmark to the left of them.
the word opened next to them.
Updated May 25, 2020|
485 Views
Q:How do I do an Advanced Search?
Answer
In the top nav bar, click on the "People" dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "People". It will expand.
Then click on Advanced Search in the list of links.
Then fill in the form with your search criteria, and click on the "Search" button at the bottom of the page.
Alternate Advanced Search Page:
NOTE: to shorten the "Advanced Search" page, we've hidden a lot of the content into dropdowns (like hair color, eye color, etc.).
If you prefer that all this information is visible, you can use our Alternate Advanced Search page.
You can get to this alternate page, by clicking on Advanced Search 2
in the right sidebar of the
at the bottom of the
Advanced Search page.
Updated May 25, 2020|
485 Views
Q:Why am I not getting any responses?
Answer
Please check your
Block Settings to see if you have restricted them too much. We've been seeing that many people are blocking all ages except for a very small few (like 34-35 for example). That can really restrict who can write to you.
For more tips use this link:
How to get more views and responses to your profile »
Updated May 17, 2020|
484 Views
Q:How do I Crop my photo?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Upload Photos in the list of links.
You will see a list of the photos you have already uploaded.
Find the photo you want to crop, and click the " Crop Thumnail" button. You will be taken to a new page where you can crop your photo.
IMPORTANT: You must rotate your photo FIRST, before cropping it. (otherwise you will be cropping an upside down photo).
To Crop:
A rectangle will appear over your photo.
Click inside this rectangle, hold down, and drag the rectangle around on your photo.
To resize this rectangle, click on one of the corners and drag.
Whatever appears in this rectangle will be the cropped version of your thumbnail photo.
Once you have have the rectangle where you want it, click on the "Save Crop" button.
IMPORTANT: Rotate your photo first, BEFORE you crop it.
Next Up:
How to rotate your photo »
Updated May 25, 2020|
477 Views
Q:How do I turn OFF Who's Viewed me (so that people don't know when I view them)?
Answer
Yes, you can turn off Who's Viewed me, and people will NOT know when you view their profile. But, you will ALSO not know when people view your profile, which is incentive for most people to keep it on.
To turn on or off Who's Viewed Me:
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on Edit Settings in the list of links.
Then click on the Edit Who's Viewed Me Settings link
Click the radio button that says "Turned Off", and click the "Save Changes" button.
Updated May 25, 2020|
476 Views
Q:How do I send an eCard to a CS member?
Answer
Click on
eCards in the top nav.
Click on the eCard you want to send, click the "Send this eCard" button.
On the next page, enter the username of the person you'd like to send to (you must spell it exactly correct). You can also choose a user from your favorites list that will be loaded on that page.
Next type in your message, and click "Send eCard". If you want, you can also change the way the card looks (the colors, font-styles, etc.), and you can also change the music.
Updated Oct 28, 2017|
474 Views
Q:How do I find out who wants to Meet Me?
Answer
In the top nav bar, click on the "Inbox" dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "Inbox". It will expand.
Then click on Likes in the list of links.
A list of the people that want to Meet You will appear.
Here's an alternate way to get to the same page:
In the top nav bar, click on the Meet Me link.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the link that says Meet Me.
Then click on the Likes You link
in the right sidebar.
at the bottom of the page.
A list of the people that want to Meet You will appear.
The people that want to Meet You... are the ones that either pressed the " Like" button on your profile. Or they clicked the " Yes" button when they saw your profile on the Meet Me page.
Updated May 25, 2020|
472 Views
Q:How can I remove something I posted to the forums?
Answer
Consider what you post to be permanent. We don't allow posts to be deleted or changed because it may change the meaning of what others have said and disrupt the flow of the discussion.
Your forum entries help members learn about you. Your answers and attitudes there tell a lot about you. Consider this before you enter posts, as they cannot be removed.
Updated Nov 1, 2017|
467 Views
Q:How do I search, what are the different searches?
Answer
In the top nav bar, click on the "People" dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "People". It will expand.
Then click on More in the list of links.
You will be taken to the Search Options page, that has an extensive list of searches.
You will find links to the Advanced Search, Quick Search, Username Search, Browse, Site Search, Astrology Search, and much more.
Visit the Search Options page for a complete list of Search Options.
Updated May 25, 2020|
465 Views
Q:How do I edit my Extended Info (free form text about religion, education, ethnicity, and occupation)?
Answer
In the top nav bar, click on the "Profile"
dropdown. It will expand.
Click on the ( Menu) icon on the top right corner of the page. The menu will expand.
Then click on the dropdown that says "My Profile". It will expand.
Then click on My Account in the list of links.
Then click on the Edit Extended Info link.
Then fill in your information, and click the "Save Changes" button.
Updated May 25, 2020|
462 Views
Q:Why has no one viewed my profile?
Answer
There can be several reasons:
- Your profile is hidden or not approved yet
- You recently joined, so no one has had the chance to view your profile yet
- You don't have a photo and so you aren't appearing on very many search results. Most members search by photo-only.
- You have just turned this feature on after having it off for a while. While it was off, views to your profile were not being recorded.
- Your views were automatically deleted by our system after 70 days, and you haven't been checking them.
For more tips use this link:
How to get more views and responses to your profile »
Updated May 16, 2020|
456 Views
Q:Do I need cookies enabled to use this website?
Answer
Yes, but only session cookies. We use session cookies for security and to identify users to our site. Session cookies are small TEMPORARY files stored on your computer while you browse a website. Session cookies are deleted from your computer when you logout and leave this website.
If you have problems logging in or staying logged into the site, it may be caused by the cookie settings on your computer.
Click here for directions for changing your cookies setting »
**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the Help manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site.
Updated May 16, 2020|
451 Views