Buyers remorse...

Most retailers allow buyers to return goods with no questions asked.
I heard from one store manager regarding electronics, on return when they inspect and cannot find anything wrong with the product it will be sold as 'open box' discounted with full warrantee as long as the product appears new, has all the packing, manufacturers instructions and the product hasn't been registered/original warrantee card was mailed.

I've purchased many products that didn't live up to their claim and had a full refund from the store they were purchased from.

Most of my computers were 3rd party refurbished that last for years. I have one recent purchase that stopped after a few hours. (note to self: get a return authorization and send it to the service center) The tech support help step-by-step couldn't revive it, so it's got to go back for repair/replacement.

Off Lease Only is a volume car reseller in Florida with thousands of cars online to shop from. I went a few weeks ago with a friend and he had a pleasant experience shopping and making a purchase. No pressure, their fees are clearly posted. Loan and extended warranty were easy to choose. I see they have a remorse policy... yes, it's conditional but if you are unhappy with your purchase, you have some return options.
They advertise on many venues, but much of their business is by referral.

No one wants to hassle with a store to get a refund and vendors cannot afford bad publicity... so they have little choice but to make it win-win for both parties involved!


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