I have just been recruited and hired by a large company here in Ontario (owned by the Disney Corp., so not a fly by night establishment)... I was brought on board with several other new managers (some i have worked with in the past) to "clean house" at their largest store in North America....
The General Manager was brought from another one of their own branches in which she apparently made successful...but after working with her for a few weeks now...what i have noticed is that she doesn't actually "do" anything that i would consider "management", but rather surrounds herself with people she knows can "get the job done"....and at the end of the day she "shines"....
My question to you is....is what she is doing underhanded or a brilliant strategy on her part?
Sounds like she knows who and what to have around her, a ot of executives do this. I understand how it could make you wonder though. And I haven't been to Disneyland in years .
I'd say she is good at getting a team together to get things done but by the same token she should be acknowledging members of her team and giving praise where it's due.
The job of a general manager is to focus on the big picture and to manage the managers so to speak. The worst thing a GM can do is to "do things" rather he/she should have a talent for acquiring the people who can get the job done and if she shines, I would say she is doing the job she was hired to do. A good GM should have excellent interpersonal skills and inate leadership qualities. The worst kind of GM is one who micro manages a dept by getting involved in every nit picking task because she can't trust her subordinates to do it right.
I have to agree with you...that is the way i see it...that she was being a brilliant manager....
The interpersonal skill and inate leadership qualities is questionable...to a degree i feel that the respect one gets as a manager she felt came with the title rather than her "earning" it...
You're right...i would not have cared to be "micro-managed"...I was hired to do a job...i'm doing it...and as long as we are seeing favourable results i want to be left to do my job....
bajanblueSpeightstown, Saint Peter Barbados3,724 posts
It is not a walk in the park surrounding oneself with people of that calibre, and people who don't give credit to the team once it is assembled and working are heading for a crash.
A really good manager lets the higher-ups know that the shine is reflected from the stars working for her.
Of course higher ups worth their salt already know that.
Perhaps that is the reason for the "unrest" right now...as you so well put it being surrounded by people of that "calibre"...we are not followers..we are all leaders...but there can only be one "chief"....sigh
It just seems that the more we seem to get the store up and running to its full potential...the more the resentment is building....
At that level it's not about micro managing or getting her own hands dirty. It's about producing, bottom line, and she is getting the job done by delegating well and overseeing the larger picture.
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I was brought on board with several other new managers (some i have worked with in the past) to "clean house" at their largest store in North America....
The General Manager was brought from another one of their own branches in which she apparently made successful...but after working with her for a few weeks now...what i have noticed is that she doesn't actually "do" anything that i would consider "management", but rather surrounds herself with people she knows can "get the job done"....and at the end of the day she "shines"....
My question to you is....is what she is doing underhanded or a brilliant strategy on her part?