Decisions

A regular at the store where I was working last night, I had never met her before. First the cashier at front checkout came to me & asked me to look in on her. I went to the makeup wall where she stood, wavering on her feet. I asked if she needed help finding anything. Her response allowed me to verify that she was quite drugged. But she wasn't causing a problem so I invited her to let me know if I could help her in any way & went back to store business. 15 minutes later, the same cashier told me that the pharmacy team wanted to know if I would call the police to handle her. I asked if she was causing a problem. The answer was an unequivocal "No, & she is a regular. We've never seen her like this".

"Well, if she causes a problem, let me know but, so long as she is just hanging out brousing, we should respect her right to do as she pleases. I am not willing to embarrass her unnecessarily."

30 minutes later, a pharmacy tech came up front & asked me to get her out of the store. They just didn't like her loitering. I went back out to chat with her.

"Hi," I greeted & smiled. "You've been here a long while. Is the pharmacy keeping you waiting?"

"Yeah," she slurred. "They say that I'm too early for a refill."

"Well they can't, by law, refill certain controlled substances early without a doctor's authorization, & you're obviously impaired right now. They can't give you anything that might hurt you were you to take it incorrectly because of your impaired state."

"I'm not high," she sighed & her eyes welled. "I'm on sedatives because I'm depressed & have anxiety attacks. Did I cause a problem?"

"You're fine. You haven't caused a problem. We're just concerned about you & we're almost ready to close so we're worried about how you'll get home. How did you get here," I asked.

"I rode my bike."

"Would you mind telling me your name?"

"Melissa."

"Hi Melissa," I whispered with a smile. "I understand about the depression & anxiety. I've been through that too. You've been no trouble at all, but we want to help you get home safely. Is there someone, your parents or a friend we can call to come & get you?" Tears welled in her eyes & rolled to stripe her cheeks.

"No," she sighed, "They're dead & I'm alone."

"I'm sorry, Melissa, I know how that feels. Would you like a hug?"

"No, but thank you. I'm just so depressed."

"Yes, I see that & its breaking my heart. How far away do you live?"

"Just a few blocks."

"Well, if you'll wait outside, I'll be happy to give you a lift home. I'm not comfortable with you riding a bike in this condition."

"I can do it," she squeaked.

"No, Melissa, you really shouldn't ride your bike. You're a bit more impaired than you think. Can you walk your bike home? Or will you maybe wait a little while for me to close up the shop & take you home?"

"I'll walk my bike home. But thank you for your concern."

"No worries, Melissa. If you change your mind and decide to wait I'll take you home in about 20 minutes," I offered again as I walked her out the door.

"Thanks again for your concern," she sighed as she walked away.

15 minutes later the intersection was FULL of emergency vehicles: Police cars, ambulances filled the intersection as I looked out. A city police officer was leading her by the arm back to his cruiser. He opened the back seat door & she got in.

"Well," I shrugged at the cashier, "At least she's unhurt & on her feet & the officer isn't arresting her or she'd be cuffed."

We all go through depressing times. I was a little surprised that the pharmacy team so quickly wanted to call the police. I was sure that would have wrecked Melissa's day, if not her whole month. A customer came in and told us Melissa had fallen off her bike in the intersection. In my opinion, Melissa was planning to use the meds we did not sell her to end her despair quietly, at home, alone last night. I don't know what more I might have done for her.
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Comments (25)

i don't believe that you could have done more not without imposing yourself on her .
It's difficult dealing with anyone who is impaired. You are not sure how they will react. I am not surprised by the Pharmacy team, although... one would think they had experienced it before.

It's a shame there was no-one to call for the young lady.
You did great!

I don't usually read long blogs but something compelled me to read this one.

I was severely depressed for years. I know how Melissa felt. However, I wasn't assisted. I was arrested and sent to prison. I know depression. I am so happy it was over 30 years ago.

Finding God did it for me. Thank you Jesus. You get all praise and credit!
thumbs up Calling: I think that, you did a kind and respectful thing toward her. As well as your job. Im proud of you. You Go Girl!. . . . beer
You cannot blame yourself or the pharmacy, some people are beyond help they have to learn the hard way but some still don`t.
Thanks Adam, that's how I felt. I didn't want her feeling imposed upon or embarrassed. I wish she'd been willing to wait and let me take her home. Of course, I understand her not wanting to get in a vehicle with a stranger. I felt really badly for her. Thanks for your feedback. teddybear
Im kinda concerned that all these medication for depression and panic attack are worse than the illness .
Abagail, I get it, the way the pharmacy staff just wanted her out of the store. Getting her off the property could be thought to reduce liability. How one goes about that could actually cause a liability issue. It hurt me to hear she had no one we could call for her. She was really underweight. If she'd have been a cat I'd have likely taken her home and fed her! It still bothers me a little that the pharmacy team did not see her as a customer/person who needed help. They just saw her as a "problem" they wanted to eliminate. The only thing I love about this job is the customers. Thanks for giving me your perspective! teddybear
India, yes. That is true. Sadly, them that cannot hear have to feel. Thank you for your input! teddybear
Dedovix, I believe you are right. I was on medication for depression for a year after I was diagnosed for depression subsequent to my dad's death. I had a hard time getting off of it but I did find it helped a lot at first. It served, it seemed, to reset my brain chemistry but it's important to get people off those drugs as quickly as possible. I think a lot of the gun rampages that have been happening in this country of late are caused by antidepressants. That certainly spreads the depression... Hardly a constructive way to handle the problems caused by life's trials in general, OR the depression produced by people feeling helpless and ineffectual post plundering of the world's economies by the banksters. very mad

Thank you for your feedback! teddybear
CallingC.:*. . . . . hug
I heard there are very good medicines for the mind, but do not know which ones. What u usually get seems to have too much ill effects.
only in America
I can see what you're saying about the staff wanting her out, a lot of people fear those with any kind of mental or drug related issues & the use the "out of sight out of mind" method to deal with it but maybe in this case they were right about calling the police, I don't know how it works in the states but in the UK you would do that because the police have the power to section that person for their own protection & will put them into a secure medical facility, well that's how it's supposed to work anyway, with all the budget cuts I suspect in would mean a night in the cells but at least the person comes out alive, most times. thumbs up wave
You showed consideration and kindness, something which will always be appreciated Caillin. hug bouquet
You're awesome! Nice work! wave
wave Cailin, happy to hear how you handled this and not threating to bite. This round goes to you..handshake rolling on the floor laughing Well done.cheers
Guadal, those meds seem to maybe help in the short term but, in my experience, they end up causing more harm than good.

FL, I'm pretty sure big pharma is causing problems globally!

Zman, what you are talking about is what is in this state called "Baker acting" a person. Cops have gotten so out of hand all over that I just did not want to chance that. Of course, she ended up in their care and custody anyway but that was God's doing, not mine.

Thank you, Gentlemen for your input. teddybear
Thank you Angel! applause teddybear

KNenagh, Thanks very much. I really was kinda hoping the time she spent wandering around the store would give her time to straighten up a bit before going out to deal with the world. She wasn't bothering anyone after all.

Captain Memo, blushing NOW you've done it... Thanks so much! batting

LUKE, laugh <SNORT!>

Thank you everyone for taking the time to give me your feedback in the matter! Most appreciated!! teddybear applause
Hi Cailinwave

I think you did just great showing her kindness and compassion, you should feel proud of how you handled the situation
wink wink wink
Thanks Dan! Dunno about feeling proud. I was just a little concerned that maybe I should have called the police inasmuch as she did fall off her bike in the intersection and nearly did get hit by a car. I was trying to be considerate and respectful and compassionate but the road to Hell and all its good intentions...

Thanks for you feedback, Dahlin man! teddybear (ALways good to see you, Dan.)
Cailin- Your welcome!! It's always nice to see you too!!
teddybear hug
Mmmm, Dan, you're makin' me grind my teeth... grin Grrrr... cool hug teddybear
hum....Too reasonable. Something's not right.... confused
I would not be terribly surprised (perhaps with a FOIA request for the 911 tapes/radio logs) if a little digging didn't disclose someone in the store bypassed your judgment and made a 911 call anyway, maybe a minute or two before she walked out the door into the arriving, waiting arms of men in blue.
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CailinCallaghan

Jennings, Florida, USA

I've an abundance of derring-do, but you would call it "rash". I am quintessentially fluid, indulgent, unmatched in ardor. I am unflinchingly faithful, secretive & illusive, & I cherish your confidence as you cherish mine. Two approaches work with me [read more]

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created Oct 2013
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