The arrogance of extreme wealth...In my business I often come in contact with people who are extremely wealthy. Sometimes it's not direct, as in the case of a client who hires a designer and I only deal with the designer (or design firm) never having a one-on-one experience with the end user. However, it's close enough to know some things about the client, their business, and personality quirks.
Some examples when more direct contact meeting with a client is when they are business first and you cannot get their attention. Usually, they are focused on (cell phone) conversations that interrupt the meeting. Sometimes, it's 40 minutes late to a meeting and they make their 'grand entrance' with important (to them) reasons for the delay while 3 other people are waiting on them to begin.