Unknown

Unknown

Dec 2012

756 Views

I need to VENT a little.....well

Maybe more than a little.....

Really, REALLY hate it when someone is condescending, rude or arrogant!!!!

Acting in this manner is bad enough in your private life. It's uncalled for, but at least you can make your feelings known to the other person. In a professional atmosphere it's totally UNprofessional, uncalled for and quite frustrating since, trying to keep YOUR professional persona in tact, you can't become confrontational...

When all you really want to do is:
1. Hang up on them
2. Put them on hold and let them rant to themselves
3. Put them in their place
4. All of the above!!

Really don't understand why people feel the need or feel they have the right to mistreat other prople in this manner. However, I DO know it's adding to my grey hair...

There, now I feel better (well a little anyway)

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Comments (31)

virgosingle●greymouth, West Coast New Zealand

Dec 10, 2012●409 Blogs●8,106 Comments

getting the upper hand again , just to express your self , dear

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Hi V

What do you mean?

zmountainman●Motril, Andalusia Spain

Dec 10, 2012●107 Blogs●7,852 Comments

Legs, a call to the telephone company here will make ALL other calls seem like a walk in the park

virgosingle●greymouth, West Coast New Zealand

Dec 10, 2012●409 Blogs●8,106 Comments

when you are on the winning side , of telling some one off ....letting off steam ..

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Z.... Customer not good huh?

nonsmoker●Waterford, Ireland

Dec 10, 2012●282 Blogs●8,720 Comments

I always try to picture them in a cartoon manner.
Elmer Fudd usualy works well

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

V...unfortunately, there are no winning sides....

Simple respect would make our jobs soooooo much easier..

teddybeerke88●assenede, Oost Vlaanderen Belgium

Dec 10, 2012●148 Blogs●2,252 Comments

lg.. glad you feel a little better now. Don't get to much stress about work. enjoy the blogs instead.

Zman.. you mean they actually answer calls their? We need to wait on hold at least an hour to get a person on the line

zmountainman●Motril, Andalusia Spain

Dec 10, 2012●107 Blogs●7,852 Comments

Legs, not good, they haven't even grasped the concept of the word customer yet

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

non...If I had to picture, in cartoon fashion, the person I was on the phone with, it would have to have been the Tasmanian Devil...

wow, that does make me feel a little better....

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

teddyb....

That's why I'm here....to vent, commiserate and maybe have a few laughs......

nonsmoker●Waterford, Ireland

Dec 10, 2012●282 Blogs●8,720 Comments

Lgs gosh they sound rowdy got themselves in a spin did they

zmountainman●Motril, Andalusia Spain

Dec 10, 2012●107 Blogs●7,852 Comments

Teddy, it might be better if they didn't answer, I had to phone them 8 times to get them to put the right the address on my bills, still nothing, so I got a Spanish friend to call, she told me after speaking to them that it was no wonder they couldn't understand the address, the operator was in Mexico & didn't even know where Spain was

bsooner●Chattanooga, Tennessee USA

Dec 10, 2012●595 Comments

lgs, one thing you can always do and it is perfectly ok is to politely ask them to tone it down and talk to you like an adult and that you do not appreciate being talked to in that manner. I know it's not always easy to do, but most of the time it will get them to step back a little and opens a new dialogue. I have done this myself. I don't think I have ever had anyone react in a negative way when doing this. Explain that you are there to help them, but refuse to be talked to in that manner. Might work?

Talking about phones and live people, when we do get a live person, their English is usually so bad you can't understand them and have to ask them to repeat it so many times you forgot what you called about!

mikenewtothis●Gippsland, Victoria Australia

Dec 10, 2012●46 Blogs●1,088 Comments

hello ,hello ,hello are you there ,this is tresemme hair colour agent with a new product are you there --------------------------------------------------------------------------------

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

non...You have NO I idea!! What makes it worse is that it's someone I have to deal with on almost a daily basis and she thinks that an off handed "Oh, sorry I yelled at you" (delivered via email) makes it all better.......

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Sooner: I'm not in a call center dealing with random people that I'll probably not ever talk to again. Unfortunately this is someone that I will have to continue to work with (not a co-worker) so, to even say that could lose us business.....but this works...venting, laughing...I'm already feeling a little better.....

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Mike....

mikenewtothis●Gippsland, Victoria Australia

Dec 10, 2012●46 Blogs●1,088 Comments

yah thats better

HOUSTON4●Lampeter, Dyfed, Wales UK

Dec 10, 2012●31 Blogs●705 Comments

Lgs, I'm all ears

cherriebabe●somewhere over the rainbow, Indonesia

Dec 10, 2012●15 Blogs●1,051 Comments

Hi lgs, is it to do with your job?

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Hi Houston

How's tricks?

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

cherrie, Yes, it's my job. I usually love it, but like anything else, I guess it's never 100%, right?

cherriebabe●somewhere over the rainbow, Indonesia

Dec 10, 2012●15 Blogs●1,051 Comments

i understand now why...put them on hold while you go smoke a joint, then come back when u feel calmer

HOUSTON4●Lampeter, Dyfed, Wales UK

Dec 10, 2012●31 Blogs●705 Comments

lgs37 Bellefontaine, Ohio USA
2 minutes ago
Hi Houston How's tricks?

Lgs, Pick a card any card

I just pulled the rabbit out of the hat

I'm good thanks,now tell me about the used car salesman who kept on ringing you

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

cherrie..

Oh if only I could

but then, the "filter" that keeps me from saying my piece, would REALLY be gone!!! LOVE IT

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Houston

I LOVE bunnies

Good trick! Not a used car salesman...a realtor.....well, they're about the same now that I think about it!!!

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Frank I do LOVE the way you think

Thanks for the laugh (I needed it

)

Frankinstien●San Juan, Puerto Rico

Dec 10, 2012●1,830 Comments

Dear Lgs , What laugh ? . .

. . . I was being serious . . .

lgs37OP●Bellefontaine, Ohio USA

Dec 10, 2012●96 Blogs●1,505 Comments

Oh Frank.......that makes it even funnier

Hans4711●Blayney, New South Wales Australia

Dec 12, 2012●32 Blogs●2,066 Comments

lgs, a person like that is easilly fixed.... get some 'dirt' on them, let them know that you know and their attitude will soon change for the better.....

You may have to go to places that they hang or make friends with someone close to them to get this 'dirt'...

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by Unknown

created Dec 2012

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Last Viewed: May 9

Last Commented: Dec 2012

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