I love my job, but some people test my patience.Today's been one of those days where I have been wanting to take one of the logistics drivers and kick him out and say "don't come back", but alas - I could not do that, because the drivers are hired by another company. Kind of like FedEx or UPS. In this case, it's a British-owned logistics company, based in Amsterdam. That's all I want to reveal about that.
Anyway.. One of the logistics drivers had a deadline at 1 pm. All the things he needed for his delivery was there, so he was ready to leave at 1 pm.
However - this guy just didn't care. Didn't care that he was late.. When the clock struck 1:10 pm, I told him he was late, and that he had to leave as fast as possible. He looked at me and mumbled something, before turning back to his conversation he had with another driver.
He left at 1:17 pm. Almost 20 minutes late. Was it our fault? No. He had all he needed to have. It was his fault for not leaving on time.
And no, he's not gonna read this blog. Neither is my supervisor or my coworkers, because they don't even know that this website exists. None of the people at my place of employment knows about this site, so they won't be reading this blog.
Anyway.. I told my supervisor that the driver was 17 minutes late leaving, and he went straight to the phone and called the destination where the driver was headed. Hopefully this will stop soon. If anything, it will stop once we hit week 33, which is mid-August. That's when the summer holiday is over and we're back to normal operation.
I love what I do, but sometimes the logistics drivers can be a pain in my backside. If it was up to me, that driver wouldn't have a job at the logistics company. If a driver is late, there is a very real chance that other people will be late, making us look extremely bad.
In hindsight, I should probably have been a little more stern with the driver, saying "You don't have time to talk. You're late - leave now", but that might come across as rude, so I didn't go that far. If it happens again, I WILL be more stern with him, but in a respectful way.
If he's back tomorrow, I will explain to him why it's important that he's on time, every time.