Lastminute.don't!
Ok this is a cautionary tale because I reckon pretty much all of us have either used lastminute.com or thought about it. Right? Great deals.Well, I've been happy in the past, so I'm not knocking them (much) (okay I am) but had a Lastminute.com Experience this time which was an eye-opener. We were due to come back with TAP (Air Portugal, known lovingly to all as Take Another Plane) midday today - nice lazy morning, friend taking us to airport, only problem had been that we hadn't managed to do the boarding passes before the holiday. So what's the big deal? We'll have time at the airport to print them off, flight only leaves at 1.30.
However one of the staff at the hotel heard us talking about it and said hmmm, TAP, better safe than sorry, use the hotel pc / printer (by the way, highly highly recommended hotel, Pergola House, a converted Med villa, beautiful). So we ambled off to do that thing.
Odd. Our flight reference is now coming up for a flight before 07h00? I rang Lastminute.don't and they said oh, okay, we'll phone them but you probably should phone too. They gave us two phone numbers, both out of service. Hotel gave us another number and we hung on and hung on and hung on and gave up. Meanwhile I was reading the original booking and here's the warning. In teeny tiny letters it says flights may be subject to alterations of up to 24 hours
Long story short, up at 04h00 to catch flight. Happy 6 hour wait at Gatwick to catch connecting flight to Edinburgh. It could have been the other way round so be warned - if you use lastminute.don't, be careful. If you use TAP, confirm confirm confirm because at no time did they contact us or lastminute.don't to mention that if we pitched up for our flight at 1 we were going to be a little put out.
Oh and still waiting to hear back from lastminute.don't.
Comments (38)
That would have been ironic.
so I set it on fire.
All I wanted to do was warn people to read the small print
Seems like Mr Bond doesn't talk much, seems very relaxed ( is he always like that)
Well hope to see you both in Spain soon. I'm off for a week holiday to coast again. Can't wait.
Yay, enjoy your holiday!
Say hi to him and tell him I can't wait to meet him in person and I promise not to chat as much as I normally would.
He's supposed to be Mr Bond........not Mr Kipling
I've trained myself to.
Sometimes I am asleep before we even take off, and wake when landing
Some people are no fun
I do know he wants to meet you. But then so does everyone who saw that pic of us together. I feel invisible in it. Oooh, they say, who's THAT? Huh.
Coming to Ireland?
Do one of your own. And ban all but the chosen few?
I might ask them to wrap the baby puree sandwiches for me in future
I've had good trips and taken them for granted, I will just be more careful in future. I'd have been royally stuffed if TAP had decided to put us on a later flight, not an earlier one!
I fly Ryanair most of the time, especially since flights to Brussels are that cheap.
Let me know when you come to Ireland, would love to meet EVERYONE and if anyone wants to come to Kilkenny, I'll happily play tour guide.
Oh, and they have a new zipline in the 'hood.
I'll watch admiringly from the ground.
Oh, maybe I should have reworded that
Research research research ... and check everything