Customer Service is (to me) almost an ART. It takes a delicate balance of being able to provide the customer what they are asking for and also being able to "deal" with a rude customer with grace and civility.
Customer Service happens everywhere: Stores, buses, doctor's offices/hospitals, fast food places, etc. One of the first things I ever taught new hires was Customer Service and kept up ongoing training.
I've never believed the adage: "The customer is always right." But then again, I've never believed that one should be rude to a customer or that a customer should be rude to a person they are assisting.
Honestly Dude, until you have had to have a D&C, what you quoted and what you just wrote is insulting.
For most of what you write, I can either ignore or question you about but this one topic is one that I ask that you please take into consideration that you tread into an area that is very painful for many.
RE: He is cute but drives a POS
Call him! Can compare whose POS is worse!