breadcrumb chatillion Blog

Pizza...

One of our new employees asked if there was a pizza shop near the office. Yes, I replied... due west about a mile in a little shopping plaza on the left. He didn't ask if I wanted to go with him. My answer would have been yes. This place does real hand thrown pizza, thin crust and real tomato sauce and not like that corporate pizza that comes on a conveyor belt or the one with the 1" thick crust that has the texture of a sponge.

As a kid, we lived 1 block away from 2 really good pizza restaurants. Different recipes but both had great flavor. My parents used to order pizza with anchovies. They used the Italian word 'alice' pronounced ah-leege and the baker knew what they were talking about. It's tiny salty fish you get from a can. Much smaller than Sardines. Awesome taste but you will drink a gallon of water soon after because they are really salty.

Mmmm... PIZZA !!
Reminds me of my childhood.

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Country Music...

Before cellphones, I had a CB radio in my car where I could call for assistance should I have problems on the road. Channel 19 was used as a call channel when asking for advice. One day, someone asked "What station do they play country music on?" and I had to ask a question due to his question.
I'm in Miami and it's multi-cultural, so naturally, I had to ask "What country?"

It's not often you hear profanity on the call channel!

I think he was angry...
laugh
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Christmas Trees...

I drove by a civic center and the tents with signs are already up. It's 93 degrees Fahrenheit on a sunny day with Thanksgiving a week away. Not easy to get into the Christmas spirit. The unusual thing is, the trees are sold in a predominantly Jewish neighborhood.
Christmas trees...
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The social media 'threat'

It would be unusual for any large company not to have a website with links to social media like Facebook or Twitter. I mentioned in a previous blog about a 'service' called Yelp where people can give unsolicited reviews of restaurants. Some are good and some are bad. The problem with some is they go directly online, often without giving the company being reviewed a chance to make good on a complaint.
I believe, If the food wasn't right or service took longer than expected, the complainer should see management first for a resolution and not run to Yelp. I recall a viral video of a woman caught on security video negatively 'Yelping' while in a take-out restaurant because her order wasn't right.

Oh, and be real... don't eat 85% of your meal before complaining to see the manager!

Before the internet, people often relied on The Better Business Bureau to check if a company had complaints against them. Much slower than social media BBB typically stored real complaints and not vindictive reports for someone who didn't get any napkins in their bag when they left the drive-thru at Jimmy's friend chicken.

In my business, there is Angie's List, a service for negative reporting of contractors. I recall one customer who had purchased a new kitchen and bath from us. If she didn't like something (including wrong choices on her part) we were back to replace whatever it was to avoid her threats on social media. Her business involved travel and she had specific dates when she would be out of town. If we were unable to complete a repair, it had to wait until she returned to continue our scope of work.

The woman selected glass tiles for her kitchen backsplash. The manufacturer specified 1/8" (3mm) gaps between grout. She didn't to see the grout lines and convinced the salesman and tile installer to place them for 1/16" (1.5mm) or less. One problem. Grout doesn't stick to glass tile and 1/16" is insufficient width for the grout to bond to the backing. It was a recipe for failure and we ended up crediting the client for the work.

We itemized many credits she requested and closed out the order. I wrote into the final invoice that she signed there would be no warrantee to any of the credited items. To my surprise, she gave us a bad report on Angie's List stating it took us months to finish the work. Considering all the credits, I was able to negotiate her to remove the complaint.

It's been 5 years and we have been back several times now. The latest complaint is the base on her island is opening at the seams. We're sure someone washed the tile floor and water soaked into the toe kick causing it to swell. The new base has a slightly different color (dye lot variance) and she's insisting we replace ALL the doors on the island to match the toe we replaced. No... I told the service department, no. Enough is enough. It was her neglect and if she wants new doors, it will be at her expense. I don't want to hear the threat of social media anymore!

very mad
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You can pick your friends...

You can pick your friends, you can pick your nose, but I wouldn't suggest you pick your friends nose.



This is my PSA for the month of November!

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Jeff Sessions is out...

It's official, according to President Twitter, Jeff Sessions is out and Matthew G. Whitaker is in. Temporarily, that is.

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Leather...

On a family trip to California in the 1960's, we stopped in Tijuana Mexico. My dad had some extra cash and bought the family some souvenirs. I got a suede fringe jacket (similar to the photo below)
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Prior to this, all the jackets I remember wearing were nylon wind breakers or some woven material. I absolutely loved that jacket and wore it everywhere. winter, summer, rain or shine. Eventually, I got bigger and unable to fit the jacket and it was stored in a back closet, forgotten for many years, where it and some other abandoned clothing got fuzzy green with mold and had to be discarded.

Having played music, we (band members) were expected to follow trends. From Mod paisley shirts, wide belts, Nehru jackets, bell bottom jeans and tie-dyed shirts. Throw in a tuxedo or two when I played the club circuit, but I never wore leather.

Jim Morrison wore leather, probably 10 years before it became fashionable. After that phase, nearly every stage performer had leather pants.

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Fish head soup...

We stopped at the Asian Market yesterday and bought a few things. After a brief conversation with the woman at the meat counter, she went in the back and returned with the head of a salmon. My wife said we would have soup. Knowing what to expect, my only request was to cut the eyes out first!
I didn't want to know about the rest of the preparation.
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Performing a TLS Handshake...

My computer did 2 updates yesterday. Virus protection and Firefox.
Now, all the websites are hesitating to load.
In the bottom corner of the Firefox window I see: Performing a TLS Handshake...
Searching Google I see there is an issue with the TLS Handshake causing it to 'hang' when loading pages. So, I opened Google Chrome and I'm getting the same delay.
Explorer has the same issue.
Three different browsers and they are all acting the same. I suspect it's related to the virus software update and since I have it installed on a few computers, I'll go around and check to see if they are all running with the same update.

Like I have time to troubleshoot computers this week... very mad

Google has this to say about it "The Transport Layer Security (TLS) Handshake Protocol is responsible for the authentication and key exchange necessary to establish or resume secure sessions. When establishing a secure session, the Handshake Protocol manages the following: ... Authentication of the server and optionally, the client."
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No... I won't be up at 2am resetting clocks!

If I could vote on having Daylight Savings year round, it would be YES. Maybe you're okay with it getting dark at 6pm. I know I'm not.
I am however thinking about getting up at 5am and going to the schoolyard to get in a few model helicopter practice flights before the east coast gets out of bed. This time of the year we often have mornings where the winds are calm and by 9am it's 15-20mph.

Time to charge the batteries tonight as sunrise is at 6:30 Eastern Standard Time.
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Art collections...

I remember doing a job in the Trump tower on Miami Beach. The building was new (at the time) and filling up quickly. Only one service elevator was in constant use and it could take 20-30 minutes waiting to get to the apartment we were assigned to work on.

Security getting in was slow and they insisted on keeping your identification as guarantee you would pass by when exiting to get you ID back. Since so many trades were working in the building, it wasn't monitored, especially if a trade was working on different units on several floors. The tile guys for example. One company could have several crews going back and forth to each apartment. Often they brought up large tool boxes on wheels. The same for carpenters.

I had resistance on one visit. It was normal to receive a stick-on badge that had my name, photo and the apartment number I was permitted to visit, now a guard was assigned to stay in the elevator checking my badge matched the floor going to. Everything going down was checked. I heard from a general contractor, someone got into a finished apartment (not under construction) and stole some expensive art work. This is what they had to do for being lax in the beginning.

Fast forward. In one development, it's standard practice whenever servicemen are scheduled to be in a homeowner's house, someone (owner, housekeeper, contractor's representative) must watch over the worker at all times. I support that plan 100%.
A few years ago, one of our workers 'strayed' from the area he was assigned to service and the owner caught him 'admiring' some of their art collection. It got back through channels that 'it won't happen again' and the serviceman was expected to be fired. Since he was actually a good worker, he was reassigned to only work on tract housing for developments under construction - before homeowners move in.

It's nice to know people invest in collectables. I had one client with a 'man cave' filled with sports memorabilia that had signed photos, baseballs, footballs, jerseys, shoes of many famous players.

What artwork I have are a few things inherited from my parents. Some faux- ivory scrimshaw and carvings. Not much of a collection.

My mother bought a 'Virgin Mary' plaque from a gift shop while on vacation in Italy.
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My dad got something from a restaurant that was closing.
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They were both satisfied with their art collection.
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Slippers... they're not just for the bedroom anymore!

...or are they?
I have some clients who won't let people in their house wearing street shoes. That's difficult for my servicemen as OSHA requires workers to wear steel toe safety shoes. To get around this, we all carry disposable booties to cover our shoes. One customer wouldn't allow me in their house with booties... everyone left their shoes by the door and walked around barefoot. I did it once and won't do it again.

House shoes or as they were called (when I was young) bedroom slippers, are only for the house, but some people no longer have rules like that... people on the street are wearing house shoes and a small percentage wear pajamas in public too!

I have no explanation for this behavior!

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With 4 kids home watching TV, this woman doesn't have time to change into street clothes!
laugh
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