It's happens enough that I keep it in mind when looking for politically driven progress. People with power like to keep it, and many of those people are willing to kill to do so.
It's important people be themselves and do what they like, but poetry for the sake of seduction generally comes off as an unattractive mix of an emotional manipulation attempt and desperate try harding.
We would like to be treated with the "customer service" model, but once people are perceived as having broken the rules they're not really viewed as customers any more, the become rule breakers.
We wouldn't expect someone vandalizing the mall, or shoplifting to be treated with the customer service model.
The trouble comes in when it's gotten wrong.
I once had a security person in a local grocery store grab me from behind because he though he saw me slip a pair of shoelaces in my pocket.
Too much of that could put a struggling business under.
It's such a known issue for retailers, on wrong stop is automatic
RE: which is the most peaceful country in the world?
Probably the one with no military.